TRICKLESTAR MISREPRESENTS POWER STRIP FOR SOME PC LAPTOPS
I purchased a TrickleStar “Advanced Power Strip” on Amazon because I wanted peripherals that consume standby electricity to be truly “energy inert” when the MacBook Air laptop that I use them with is not drawing power. Unfortunately, over a month or two, the TrickleStar power strip stopped cutting power to its “switched outlets” when the laptop’s “control outlet” was plugged in but not drawing power. In other words, the power strip stopped functioning as advertised and warranted by TrickleStar.
I corresponded multiple times with TrickleStar customer service, and they acknowledged the problem but blamed it on my MacBook Air! TrickleStar told me that “thin laptops” don’t draw enough power to meet the power strip’s minimum threshold of 10 watts, even though the power strip did initially work and despite the fact that Apple lists the MacBook Air as a 30-watt device on its product page.
Essentially, TrickleStar markets and represents their “Advanced Power Strip” as being for PCs while knowing that it cannot function with personal computers that are thin laptops. This is fraud, especially since they refused to honor their stated warranty. They should clearly state the known defect/incompatibility with MacBook Air and other thin laptops on their Amazon and other product pages, but they willfully keep the information from prospective customers.
This is typical corporate sliminess and unethical behavior, and I highly recommend NOT buying from TrickleStar.