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Trethowans Reviews 

366
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 211 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professional, caring, and knowledgeable approach, making them feel supported and at ease throughout their processes. The service provided is frequently highlighted as exceptional, with many appreciating the efficiency, clear communication, and proactive problem-solving that ensured smooth transactions. Reviewers often note the quick response times and the ease of contact, which contributes to a positive user experience. However, some customers were dissatisfied with communication, mentioning slow progress, unresponsiveness, and a lack of courtesy, which made them feel unvalued.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their professionalism, efficiency,... See more

Service

Reviewers mention positive feedback about service, with many highly recommending it due to its... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness, efficiency, and... See more

Response time

Customers consistently note positive experiences with response time, with many reviewers praising the quick,... See more

User experience

Reviewers highlight positive aspects of user experience, with many customers reporting that the process was... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My solicitor was such a caring lady. She’d always ask me how I was first, taking my mental health into consideration. Extremely knowledgeable advice, she knew exactly what she was talking abou... See more

Company replied

Rated 5 out of 5 stars

From our first meeting with Lucy Spollin, we felt assured that we had chosen the right solicitor. It was over thirty years since we last moved and we really appreciated the professional and fr... See more

Company replied

Rated 5 out of 5 stars

I have been through some trials and tribulations relating to house buying over the last 8 months. Throughout that time Lucy Spollin and Mia Davies worked tirelessly to get me through one aborted pur... See more

Company replied

Rated 5 out of 5 stars

Ellie gave us all the information that made making our wills easy. Ellie talked us through the decisions and the procedures and clarified any questions that we had. The process of a will is more com... See more

Company replied


Company details

  1. Law Firm
  2. Conveyancer
  3. Divorce Lawyer
  4. Employment Attorney
  5. Estate Planning Attorney
  6. Legal Services

About Trethowans

Written by the company

No egos. No waffle. No cut and paste advice. Here at Trethowans, every one of our team is clearly focused on you – your unique challenge or opportunity, your business or family.

Trethowans is a UK Top 150 Law Firm and one of the fastest growing law firms in the South, with offices located in Southampton, Winchester, Salisbury, Bournemouth, Poole and a base in London.

We offer a broad range of legal services for individuals and businesses. Our legal teams and lawyers are widely recommended in the UK’s independent legal directories – Chambers Guide and Legal 500. We are also named in The Times Best Law Firms list for 2025.

We represent international and national household brand names, owner-managed businesses, banks, insurers and major regional and national employers across the UK as well as individuals and their families, and high-net-worth individuals.

Find out more

Services for Individuals

Life doesn’t stand still. Some events you can predict, plot and carefully plan for. Others come out of the blue and send you reeling. Whatever you’re facing, we’re here to help.

We know that tackling life’s most complex problems takes more than just legal expertise. It is about listening, understanding and communicating. Whether it is conveyancing or divorce, resolving disputes or planning for the future, we will talk your language and help you navigate your one-of-a-kind challenge. No egos, no nonsense, no bluff or bluster – just clear, reliable, cut-to-the-chase advice.

Find out more about our services for individuals

Services for Businesses

Your business is unique – and so is our advice. Which is why, before we think about answers, we will get to know your vision, challenges and goals.

Our team of solicitors will get closer to your business, whether you are local, national or international, starting out or selling up. Then, once we understand what makes your business tick, we will give you clear, practical, incisive advice that cuts to the chase. From financing to managing risks and resolving disputes – with us you’ll get cool heads and no hot air.

Find out more about our services for businesses


Contact info

4.8

Excellent

TrustScore 5 out of 5

366 reviews

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4.8

All reviews

(366)

199 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Zach's attention to detail on what was…

Zach's attention to detail on what was a relatively small sale was very thorough. I have been very happy with the professional service I received from Trethowans. Their charges were also very reasonable, This is the second time I have been advised by them and would be pleased to recommend them.

27 February 2026
Unprompted review
Trethowans logo

Reply from Trethowans

Thank you for taking the time to share your feedback. We are delighted to hear that you were pleased with the thorough and professional service provided by Zach on your recent matter.
Kind Regards,
Trethowans

Rated 4 out of 5 stars

Very efficient

Very efficient. A very pleasant solicitor who responded very quickly to my questions.
Only reason not given a 5*rating was the cost- very expensive for adding a tiny alteration to my Will when someone else I knew had done it far far less

18 February 2026
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Reply from Trethowans

Thank you for taking the time to leave your review. We’re pleased to hear that you found our service efficient and that your solicitor was pleasant and responsive throughout the process.

We’re sorry to learn that you felt the cost of the amendment to your Will did not meet your expectations. We understand that pricing can vary between providers, and we appreciate you sharing this perspective. We continually review our fees to ensure they reflect the quality, care and legal responsibility involved in even minor alterations.

Kind Regards,
Trethowans

Rated 5 out of 5 stars

Good communication and professional…

Good communication and professional service. Very friendly staff. If needed we will definitely use them in the future.

26 February 2026
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Reply from Trethowans

Thank you for sharing your feedback. We are pleased to hear that you found our communication clear and our service professional, and that our staff made you feel welcome.

Kind Regards,
Trethowans

Rated 5 out of 5 stars

Kerry Anne listened

Kerry Anne listened, explained and clarified all the issues for us. Her written proposal was clear and timely.

26 February 2026
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Reply from Trethowans

Thank you for your feedback. We are pleased to hear that Kerry Anne took the time to listen carefully, explain the issues clearly, and provide the clarification you needed. We are also glad that her written proposals were clear and delivered promptly.
Kind Regards,
Trethowans

Rated 5 out of 5 stars

Great experience

Great experience. I would totally recommend using Jon and the team here. They are fast, through and great to work with.

18 February 2026
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Reply from Trethowans

Thank you for taking the time to share your feedback. We are delighted to hear that you had a great experience and that Jon and the team provided fast, thorough, and efficient support.
Kind Regards,
Trethowans

Rated 5 out of 5 stars

Residential conveyancing - would recommend

We were allocated Bernitta Russell to take care of our conveyancing for the sale of our home and purchase of a new property. Bernitta was professional but friendly throughout, responded promptly to enquiries and gave realistic advice throughout all stages of our transaction. When Bernitta was not available, she properly briefed her colleague who looked after our file while she was away and I was equally impressed with her. The support staff at Trethowans are also exceptional. I hope that we won't need the services of a residential conveyancer again in the near future! But I have already recommended Bernitta to a friend. Thank you!

5 December 2025
Unprompted review
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Reply from Trethowans

Thank you for your kind review. We’re pleased to hear that Bernitta provided professional, prompt and helpful support throughout your sale and purchase, and that our team ensured a smooth experience even in her absence.

Kind Regards,
Trethowans

Rated 5 out of 5 stars

Feedback

Apart from a brief lull over Christmas/New year the service received was timely, expert, well delivered and courteous. My wife and I were felt to be important and valued.

23 February 2026
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Reply from Trethowans

Thank you for sharing your feedback. We’re pleased to hear that you and your wife felt valued and that our service was timely, courteous, and delivered with expertise. We appreciate your understanding during the brief lull over the festive period and are glad the experience remained positive overall.

Kind Regards,
Trethowans

Rated 5 out of 5 stars

Had a good experience dealing with…

Had a good experience dealing with Katie and Jane on an elderly relatives house move as power of attorney. Many thanks and wouldn't hesitate in recommending Trewthowans to family and friends.

Regards POA
Martin

16 February 2026
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Reply from Trethowans

Thank you, Martin, for taking the time to leave your feedback. We’re pleased to hear you had a positive experience working with Katie and Jane.

Kind Regards,
Trethowans

Rated 5 out of 5 stars

Well done

Throughout our journey to successfully sell our property Trethowans have been efficient and kept us informed at all times. Everyone was very friendly and helpful. Well done.

3 February 2026
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Reply from Trethowans

Thank you for your kind review. We’re pleased to hear that you felt well‑informed throughout your sale and that our team’s efficiency, friendliness, and support made the process a positive one.

Kind Regards,
Trethowans

Rated 5 out of 5 stars

Perfect service!

I live abroad and thehouse sale these guys were supporting took nearly a year to complete, due to other parts of the chain being so terrible, these guys handled all of the delays, communicated well, rolled with the twists and turns unphased and supportive the whole way through.

10 February 2026
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Reply from Trethowans

Thank you for taking the time to share your experience. We are delighted to hear that you received a high level of service throughout what was clearly a lengthy and challenging sale process.
Kind Regards,
Trethowans

Rated 5 out of 5 stars

Professional, diligent, and efficient

Professional, diligent, and efficient. I’ve used Trethowans LLP, with Denise Owen in particular handling my purchase, and the entire process from instruction through to exchange of contracts was handled smoothly and professionally. It was my first house purchase, and I felt supported the whole time. I'd definitely go back to them.

20 February 2026
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Reply from Trethowans

Thank you for taking the time to share your experience. We are pleased to hear that your purchase was handled smoothly and that Denise Owen provided professional, diligent, and efficient support throughout the process.
Kind Regards,
Trethowans

Rated 5 out of 5 stars

Professional

Professional, compassionate, and supportive throughout my daughter’s injury compensation claim. Excellent service and a great outcome. Highly recommended.

23 January 2026
Unprompted review
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Reply from Trethowans

Thank you for taking the time to share your feedback. We are very pleased to hear that you found our service professional, compassionate, and supportive throughout your daughter’s injury compensation claim.
Kind Regards,
Trethowans

Rated 5 out of 5 stars

Excellent service.

Excellent service.
Denise did the job fabulously.
Attention to details at its peak, I will gladly recommend them

17 February 2026
Unprompted review
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Reply from Trethowans

Thank you for your kind feedback. We are delighted to hear that you received excellent service and that Denise handled your matter so effectively. Her attention to detail is something we greatly value, and we are pleased this contributed to a positive experience for you.
Kind Regards,
Trethowans

Rated 5 out of 5 stars

Excellent

Trethowans guided us through the whole process of buying a property, and throughout they were helpful and very professional. The service we received was excellent and we would definitely recommend them

18 February 2026
Unprompted review
Trethowans logo

Reply from Trethowans

Thank you for taking the time to share your feedback. We are delighted to hear that Trethowans were able to guide you smoothly through the process of purchasing your property, and that you found the team both helpful and highly professional throughout.
Kind Regards,
Trethowans

Rated 4 out of 5 stars

I was involved over a case of Medical…

I was involved over a case of Medical Negligence. I did have a win which was excellent news. Felt it went on too long. And in the end just accepted what I was offered as I didn't want to go through any more appointments and being told what to do.

11 February 2026
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Reply from Trethowans

Thank you for taking the time to share your experience. We are pleased to hear that your medical negligence claim reached a successful outcome, although we are sorry to learn that the length of the process felt challenging at times. Claims of this nature can unfortunately be complex and lengthy, and we appreciate the patience and resilience required throughout.
Kind Regards,
Trethowans

Rated 5 out of 5 stars

Thoroughly recommend Trethowans!

Great service from Trethowans as they handled my Divorce. Jacqueline Reeves was quick, compassionate, thorough and helped me through the process to a satisfactory conclusion. Thoroughly recommend.

13 February 2026
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Reply from Trethowans

We appreciate your recommendation and are glad to hear that you had a positive experience with Jacqueline. We aim to provide valuable advice with kindness and understanding, especially during difficult times and we thank you for your feedback.
Kind regards,
Trethowans

Rated 5 out of 5 stars

Highly recommended

Very sympathetic, accommodating and professional. Met with Ellie who is very patient, supportive and kind.
I would always go to Trethowans when needing legal advice in the future.

5 February 2026
Trethowans logo

Reply from Trethowans

We're happy to hear that you had a positive, sympathetic experience with Ellie. We appreciate your kind words regarding our team's professionalism and friendliness in handling your matter. Thank you for your feedback.
Kind regards,
Trethowans

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