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TreasureBox Reviews 

13,829
•
TrustScore 4.5 out of 5

4.3

Furniture Store
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Review summary

Created with AI, based on recent reviews

Looking at 3,001 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their quality, sturdiness, and appealing design, often finding them to be excellent value for money. Many people also highlight the fast and efficient delivery service, with items often arriving quickly, sometimes even ahead of schedule. Reviewers appreciate the smooth online ordering process and the excellent communication from the company regarding their purchases, making the overall experience positive and straightforward. However, some customers also noted a lack of communication regarding order updates and tracking information, leading to uncertainty about delivery times. A few other people also felt that there were occasional issues with delivery handling, such as packages being left unattended or experiencing delays and even non-delivery in some cases. Additionally, some reviewers mentioned difficulties with product assembly or instances where items arrived with minor damage or did not fully match their online description.

What people talk about most

Product

People report positive experiences with product, often praising the quality, durability, and stylish design... See more

Delivery service

Clients share positive opinions on delivery service, with many praising the speed and efficiency of... See more

Quality

Consumers find quality to be positive, with many reviewers impressed by the look and durability of products,... See more

Order

Reviewers mention ambiguous feedback about order, with many finding the online ordering process easy and... See more

Service

Users describe positive interactions with service, frequently highlighting its promptness and efficiency.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great comms, fast delivery, easy flat pack assembly. Pricing should be atleast $50-$70 for something low & small. The 9 Drawers are worth $80-$100. Personal opinion based on longevity, packing the dra... See more

Rated 4 out of 5 stars

Dispatch was super fast however i didn’t receive any tracking updates. No emails to advise my order was on the way or had been delivered. Happy with the speed of delivery (2 days) but next time would... See more

Rated 4 out of 5 stars

We are happy with the electric recliners, they're very comfortable and quiet 😁. We had a few glitches with the office, we were told twice they were ready to collect, but they weren't there yet. So... See more

Rated 4 out of 5 stars

Delivery was quick as always, and everything was packed so well. The drawers look good once assembled. I'm not sure if it's the way I put it together, but only one of the drawers sits flush agains... See more

Company details

  1. #5 of 5 best companies in Furniture Store
  2. #4 of 5 best companies in Bedroom Furniture Store
  3. #2 of 2 best companies in Home Improvement Store
  4. #4 of 4 best companies in Living Room Furniture Store
  5. #2 of 2 best companies in Office Furniture Store
  6. #1 of 1 best companies in Outdoor Furniture Store

Written by the company

TreasureBox is operated by a group of young, passionate, and ambitious people that are working diligently towards the same goal - make your every dollar count, as we believe you deserve something better. More, Fast, Good, and Economize, are the four main values of TreasureBox that every member possesses. They are undeniably contributing their youth and vitality in order to fulfil these values to provide devoted customers the best online shopping experience possible.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

14K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 0% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.3

All reviews

(13,829)

2,975 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Highly recommend this supplier

Great supplier to work with. My chair arrived within the week and the instructions in the box were easy to assemble the chair. Highly recommend TreasureBox for online orders. The chair was exactly as the picture on the website.
I really like my chair so comfortable.

11 July 2026
Rated 5 out of 5 stars

Very good service

Very fast delivery. I was very happy to have my new mattress arrive and to get it sorted for my bed! Best buy I have made.

7 July 2026
Rated 1 out of 5 stars

Lack of email communication from the…

Lack of email communication from the time I placed my order.
After 3 phone calls I finally recieved my product purchase. Im hoping the refund isnt going to take a long time.
Matthew a trainee was absolutely amazing in helping me resolve the issues with my purchase. He dealt with this grumpy lady very professionally and gracefully accepted my apology for being grumpy. He made things better.

14 July 2026
Rated 1 out of 5 stars

I recently purchased the Lustra 2 Piece…

I recently purchased the Lustra 2 Piece Dressing Table with Mirror & Stool Set, and unfortunately I have been unable to complete the assembly due to missing and defective parts.

The issues are:
• All of the drawer side panels are missing, so none of the drawers can be assembled.
• One of the drawer panels (Part 17) was manufactured without the required pre-drilled holes, making it unusable.

I have attached photos showing the missing drawer parts and the defective panel.

Could you please send the replacement parts as soon as possible? Please let me know if you require my order number or any other information to process this request.

6 July 2026

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