Shipping estimates are decided by throwing darts at a board and have no real relation to when the product even ships. Estimated an 8-10 week SHIPPING window and going on 15 weeks with no updates or ch... See more
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Straight up stole my money. They cancelled my order but still charged me over $100 for absolutely nothing. Customer service is the biggest joke sending me the same generic response with 0 efforts in f... See more
It’s freaking spring already where’s The puffer jacket? These idiot’s sent the hat without the reflective jackets, sent emails getting the same response wait 11 to 12 weeks.. Untucking believable..... See more
I would give zero if possible. I ordered a jacket November 13, it had header that read will arrive before Christmas. On Dec 23 I sent message saying I haven't received 200 dollar jacket. I received a... See more
Company details
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The Official website and store of Travis Scott. Music, Video, Tour, Shop
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His service is actually pathetic
His service is actually pathetic. I ordered his mcdonalds hoodie for my boyfriend and it has still never came. When I emailed them there was no shipping number even months later and their reasoning was delayed production. Sorry but for such a wealthy celebrity and paying his ridiculous price I didn't expect to be waiting ongoing 4 months for one (1) hoodie. Never ordering from him again, hopefully it will be here by valentines day even though I doubt it.
I thought I was the only one but I…
I thought I was the only one but I still have not received my Apple pie tee shirt and I ordered it on 9/5/2020 it’s been over 4 months I just tried to email them let’s see if I even get a response
Would leave 0 stars if I could
Would leave 0 stars if I could. Ordered 1 t shirt in November 2020 and took 3 months to arrive. There is no customer service available to you have to trust that you’ll get what you order. Because I ordered from the UK I didn’t mind paying the super expensive delivery fees. However this is basically just a huge scam as I was also slapped with another card fee when my shirt arrived 3 months later for another £23. Will never use this site again. Better off using depop for this brand.
I ordered since September/November its…
I ordered since September/November its already End of January and still no merch from the Franchise drop and the playsation drop so disappointed that they cant ship out something so easy worst clothing experience to date 6 or more months strong waiting Might dispute a bank refund idkk the replies I get from support are delay and delay but other people have gotten it since when am I the only one?
Where by pillow at tho!!!
I thought I was the only one ... I’m still waiting for that body pillow ... lol
Still haven received an item that I was…
Still haven received an item that I was supposed to receive 12 to 16 weeks after ordering.. it's been close to 19 weeks now and nothing....
I GOT MY MONEY BACK!!
PURCHASED 26/SEP/2020
TODAY 22/JAN/2021
Almost 4 Months Already!!!!
today i opened case in paypal and took about 7hrs and got refund
i will never buy from Travis Scott !!!
Wish I had read the reviews first
The worst ever online shopping experience. EVER. Two months still waiting for a T-shirt, and with every reply they have the audacity to say "No cancellations", "No refunds". Somebody shut these guys down, please!
This is the worst web shop ever
This is the worst web shop ever. My boy saved and saved to buy a hoodie there, and ordered it in November 2020, and the money were deducted immediately, but as of today still no hoodie received. I have tried to contact them through their customer service multiple times but no One answers and now I just want to cancel the order and get the money back. It is a mystery to me how come Travis Scott would use his name for such a unserious and fraud kind of business.
Ordered 2 Mcdonalds hoodies on…
Ordered 2 Mcdonalds hoodies on 9/10/2020, now 1/21/2021, still have yet to get them. But they made sure to process my credit card on 9/10/2020 for $217.18. When will this get solved? Its a mystery and the worst kind. It would be cool if someone did something about it.
I placed two orders in august and they…
I placed two orders in august and they still have yet to come it’s been 5 months now garbage company and no costumer service just the same automatic email no matter what you say do not order
Bad merch, bad customer service...
Bought a McDonald's crewneck on early September and receive it today... I let you count but it seems a bit over the time announced.
The customer service is really bad (almost inexistant).
The quality of the merch is bad, the color is not even close to the color I choosed.
Horrible company
Horrible company. Ordered a hoodie in September and it is January and I still haven't received it. The only way to communicate with them is through email and I was told there is a delay due to COVID, but of course they already charged my credit card without shipping the product. I told them to cancel my order and refund me. Doubt that is going to happen. This company is a scam!!! Going to report them to the BBB, everyone else should too.
Contact PayPal for Refund
Like many others, I ordered from the Travis Scott McDonald's collab back in September with an estimated shipping time of 9 weeks. It's now past mid January and nobody can tell me WHEN it is even supposed to start being manufactured. Filed a claim on paypal before purchase protection was up and got a refund. Suggest others do the same if they don't want to wait until 2022 for their order. You probably only have a couple weeks left before you won't be able to file a claim.
I ordered a McDonald’s Collaboration on…
I ordered a McDonald’s Collaboration on September 11 and it’s now January 18 emailed them yesterday they said due to Covid many shipments are delayed blah blah blah. To wait three months for Merch it’s crazy. Mind you I was patient enough for a year for the Fortnite Travis Scott action figures and the only reason why I was patient about that is because it said it would take up to a year. But my recent order said 3 to 9 weeks it’s almost 3 months and when you email them it’s automatic email reply to this whole way that they deal with business is a joke travis Scott is a very creative individual but as far as him following up making sure that his orders are being sent out since his name is on all of the products He should be more aware
ordered a hoodie four months ago and it…
ordered a hoodie four months ago and it never came. his service is trash.
Ordered a bunch of McDonalds stuff in…
Ordered a bunch of McDonalds stuff in Sept and still haven’t received all of my order, missing the shorts. Meanwhile my PS5 hoodie that I ordered is on the way.... What the heck... this dude is out buying all these flashy cars and stuff on our dime why he is literally keeping the shirts off our backs. Hope you enjoy Calabasas bruh...while the people who you are marketing too and supposed to be supporting, are scraping dimes off the street to keep you comfortable...
I ordered something in September 9th
I ordered something in September 9th. Today is January 14th and I am still waiting for my item. 4 months is ridiculous!
horrible
As much as you may want this merch, pls don't order it. I ordered a hoodie in late September and it's now the middle of January and I still haven't gotten it (not even an email saying it shipped). This store is f*cked. They have sent me only 1 update since my order was confirmed (saying it will be delayed due to covid). This is the longest I've ever waited for an item and I'm not even sure if it'll come. Damn
I left Travis merch in 2020
I bought a bunch of items from the McDonalds collab, Franchise, and Playstation and the only thing I got was a couple CDs, Im expecting hundreds of dollars in merch and have only gotten a small fraction. I am now done and left his merch in 2020, I only liked it for resell anyway
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