Our holidays were Amazing in Santorini, Greece 🇬🇷. It was an our annual family vacation for 8 of us, all very brilliantly organized by our agent David Wilson. The hotel he chose was Mar N Mar which... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was looking forward to someone who can handle the whole process of my holiday as I always have very tight schedule and I came across travel tycoon. Roman was incharge and he gave me several reasona... See more
Company replied
We totally appreciate the effort and arrangements Joe Smith arranged for our trip to Agadir & Marrakesh. He was very helpful, professional and prompt with his reply’s to any question we asked and wen... See more
Company replied
We have booked a few holidays now with Travel tycoons and it’s been fantastic service every time. Our most recent was an holiday adventure to Egypt booked by the very helpful Sean Gray. Sean crafted o... See more
Company replied
Company details
- Travel Agency
- Airline Ticket Agency
- Holiday Accommodation Service
- Ski Holidays
- Tourist Attraction
- Travel Aggregator
Written by the company
Travel Tycoons is one of the leading and well-grounded travel agencies located in the heart of the United Kingdom that aims to provide you with the dream holidays of your life. All our holiday packages are protected by ATOL to ensure that your money is completely secure.
Contact info
13 Station Rd, SE25 5AH, London, United Kingdom
- +442080904740
- enquiry@traveltycoons.co.uk
- traveltycoons.co.uk
4.9
Excellent
557 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was great experience
It was great experience . They have plan well and I have received all the amenities what they have committed with me
13 June 2026
Unprompted review
Reply from Travel Tycoons Ltd
Dear Ravi Jaiswal,
Thank you so much for your wonderful review! We are delighted to hear that you had a great experience with us. 🌟
It is fantastic to know that your trip was well-planned and that every amenity promised was delivered exactly as committed. Keeping our promises and ensuring a seamless journey for our clients is always our top priority. 🏨👍
Thank you for choosing Travel Tycoons, and we look forward to assisting you with your future travel plans! ✈️🌍
Warm regards,
The Travel Tycoons Team
It would have been a non-apologetic 5star especially…
It would have been a non-apologetic 5star especially with the tour guard to the dessert.she was really lovely. But the driver that took us from the airport the moment we landed was rude and hostile.
All in all was a lovely experience.
10 June 2026
Unprompted review
Reply from Travel Tycoons Ltd
Dear Deb,
Thank you for taking the time to share your review. We are so glad that, all in all, you had a lovely experience with us! 🌟
It is wonderful to hear such high praise for your desert tour guide. We will happily pass along your compliments to her for being so brilliant and making that part of your journey special. 🏜️🐫
However, we are sincerely sorry for the rude and hostile behavior you encountered from the airport transfer driver. First impressions are incredibly important, and this does not reflect our service standards. We are addressing this with our local transport management team immediately to ensure it is handled properly moving forward. 🛑🚗
Thank you for your valuable feedback. We hope to have the opportunity to welcome you back in the future and deliver a flawless 5-star experience from start to finish! ✈️🌍
Warm regards,
The Travel Tycoons Team
Great package
Great package, great experience, but driver at the pick up from airport was very rude.
Every other person was friendly and kind
22 June 2026
Unprompted review
Reply from Travel Tycoons Ltd
Dear Odunola,
Thank you for sharing your feedback with us. We are thrilled to hear that you enjoyed your overall package and had a great experience with our friendly and kind team members! 🌟
However, we are deeply sorry to hear about the rude behavior of the driver during your airport pick-up. First impressions are highly important to us, and this definitely does not reflect our service standards. We are addressing this issue immediately with our local transport management team to ensure it is dealt with properly. 🛑🚗
We truly appreciate you bringing this to our attention, as it helps us improve. We hope to have the opportunity to welcome you back in the future for a completely flawless holiday from start to finish! ✈️🌍
Warm regards,
The Travel Tycoons Team
Booked a holiday with Travel Tycoons…
Booked a holiday with Travel Tycoons through Jacob Brown. I'm really happy with the service, and also the reassurance I was provided with ATOL documents etc and websites to confirm legitimacy as there's always a concern. Jacob worked 3 hours over his shift to perfect the flight timings for me, and once I paid my first installment, my flight e bookings were sent to me alongside a contract. I'm really pleased, the prices were very good considering the duration of our trip and all hotels being 5 star with transfers included. I would recommend and book again.
19 June 2026
Unprompted review
Reply from Travel Tycoons Ltd
Dear Ifrah Shah,
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you are pleased with the service provided by Jacob Brown. 🌟
It is great to know that Jacob went the extra mile, literally staying late to ensure your flight timings were perfect. We place huge importance on transparency, so we are very happy that the information regarding ATOL documentation and the legitimacy of your booking gave you peace of mind. Getting your paperwork and contract to you promptly is part of our commitment to a stress-free experience. 📑
We are also delighted that you found great value in your package, and we can't wait for you to enjoy your stay at those 5-star hotels with all transfers included. 🏨✨
Thank you for choosing us, and we truly look forward to booking your next holiday soon! ✈️🌍
Warm regards,
The Travel Tycoons Team
Reliable deffo reccomended
Reliable , trustworthy and deffo recommended. Thankyou jacob brown for making our perfect holidays come true x
26 April 2026
Unprompted review
Reply from Travel Tycoons Ltd
Dear Sonya Khan,
Thank you so much for your kind words! We are delighted to hear that you found our services reliable and trustworthy. It was a pleasure to assist you in planning your travels. 🤝
We are especially happy to pass on your thanks to Jacob Brown. He works very hard to ensure every detail is handled with care, and it is wonderful to know he played such a key role in making your holidays perfect. 🏖️✨
Your recommendation truly means a lot to our team. We look forward to serving you again for your next getaway! ✈️🌍
Warm regards,
The Travel Tycoons Team
Excellent customer service
Jacob and Danny were very helpful when booking my holiday through them. They kept me informed along the process and were very patient and professional and friendly. Definitely will book again through them.
18 June 2026
Unprompted review
Reply from Travel Tycoons Ltd
Dear Saddia Shafiq,
Thank you so much for taking the time to share your feedback! We are thrilled to hear that you had such a positive experience booking your holiday with us. 🌟
It is wonderful to know that Jacob and Danny were incredibly helpful, patient, and professional throughout the process. We always aim to keep our clients well-informed and supported every step of the way, so hearing that their friendly approach made a difference means a lot to them and the team. 🤝
Thank you for choosing Travel Tycoons and for your promise to book with us again. We can't wait to help you plan your next getaway! ✈️🌍
Warm regards,
The Travel Tycoons Team
Reply from Travel Tycoons Ltd
Dear Ronnie O Blairgowrie,
Thank you so much for sharing your feedback! We are absolutely delighted to hear that you had a great holiday.
It is always our goal to make every trip a memorable one, and we are thrilled that we could help make your experience a fantastic one. We hope to see you again soon for your next adventure! ✈️🌴✨
Warm regards,
The Travel Tycoons Team
I had an excellent experience with…
I had an excellent experience with Travel Agent Max Turner .He was professional and very attentive to my details and preferences.
The communication was outstanding, promptly answering any questions I had.
I highly recommend their services for anyone looking for a realiable ,efficient and friendly travel agent.
5 June 2026
Unprompted review
Reply from Travel Tycoons Ltd
Dear Kadeen Lewis Williams,
Thank you so much for your kind review! We’re so glad to hear that you had such an excellent experience working with Max Turner. 🌟
It’s great to know that his professionalism and attention to your specific travel preferences stood out to you. Max works hard to ensure that communication is prompt and clear, so we’re really happy that you felt supported every step of the way. Providing a reliable and efficient service with a friendly approach is exactly what we strive for, and your recommendation truly means a lot to our team. ✈️🤝
We look forward to helping you with your next adventure!
Warm regards,
The Travel Tycoons Team
From the very start
From the very start, the booking process was smooth and stress-free. David Wilson made sure everything was organised well in advance and kept communication consistent throughout i never once felt like i was there navigating the process alone. He was always reachable and proactive, which made such a difference.
What really stood out was the itinerary he put together for our Morocco trip. Every detail was thoughtfully planned the destinations, the flow of the trip, the timing it all came together perfectly. It was clear he genuinely put care into making the holiday feel personal rather than just a standard package.
The overall service David Wilson provided was world-class. He went above and beyond at every stage, and I honestly couldn’t recommend him highly enough. If you’re booking through Travel Tycoons, ask for David Wilson you won’t regret it he’s really special he cares through and through.
10 June 2026
Unprompted review
Reply from Travel Tycoons Ltd
Dear Ryan Kainamura,
Thank you so much for taking the time to share such a wonderful review! We are delighted to hear that your Morocco trip was everything you hoped for.
It’s great to know that the booking process felt smooth and stress-free for you. David Wilson takes a lot of pride in being proactive and staying in constant touch, because we believe our clients should never feel like they are navigating their travel plans on their own. 🤝
We are particularly pleased that you noticed the care put into your itinerary. David works hard to make sure every trip feels personalized rather than just a standard package, focusing on the flow and timing to get the best experience possible. 🗺️ Your kind words about his dedication, going above and beyond to make your holiday special, truly mean a lot to us and to David. ✨
Thank you for the glowing recommendation! We are lucky to have David on our team, and we’re so glad you had such a memorable experience. We look forward to helping you plan your next adventure whenever you're ready. ✈️
Warm regards,
The Travel Tycoons Team
Airport Transfer No-Show, Months of Frustration, and a Disappointing Resolution Process
Unfortunately, this was one of the most stressful travel experiences our families have had.
The most serious issue occurred when our confirmed airport transfer failed to arrive despite repeated follow-ups and assurances before travel. As a result, we were forced to arrange emergency transportation ourselves and pay £420 out of our own pocket in order to airport transportation to avoid missing an international flight. This was particularly stressful as our group included young children and family members, and the situation caused significant anxiety, uncertainty, and pressure on what should have been the final day of our holiday.
We were also extremely disappointed by the cancellation of the Suluada excursion, which was one of the highlights our families had been looking forward to throughout the trip. While an alternative activity was offered, we did not feel it was comparable to the original excursion that had been booked and anticipated.
What followed was a lengthy and frustrating complaint process that lasted for almost two months after our return. The matter involved numerous emails, repeated explanations of the same issues, delays, miscommunications, and repeated discussions regarding points that we believed had already been acknowledged and agreed.
To be fair, the company eventually reimbursed the £420 emergency transport costs that we had paid ourselves, provided an £80 refund relating to the cancelled excursion, and later issued £100 goodwill credit notes per family. However, this outcome was only achieved after a prolonged process that required considerable time, effort, and persistence from our side.
The most concerning aspect for us was that after the refund had been agreed and our bank details had been provided, we were repeatedly informed that a positive review was required before the refund could be processed. This was explained as part of the company's internal approval process. We were uncomfortable with this request and felt it created unnecessary pressure while we were waiting to be reimbursed for expenses that had already been accepted and approved.
While the financial aspect was eventually resolved, the overall experience, communication, handling of the complaint, delays in reaching a resolution, and the stress caused to our families left us deeply disappointed.
5 April 2026
Unprompted review
Reply from Travel Tycoons Ltd
Dear Manjunatha,
Thank you for taking the time to share your feedback. First and foremost, we would like to sincerely apologise for the experience you and your family had to endure, both at your destination and throughout the subsequent resolution process. We fully understand how distressing it must have been to face a transfer no-show on your return journey, particularly whilst travelling with children and family members. We are equally sorry for the disappointment caused by the cancellation of the Suluada excursion and for the frustration arising from the time taken to bring the matter to a conclusion. 🙁
Following a detailed internal review of your case, we acknowledge that there were shortcomings in both the handling of the situation at the destination and aspects of the communication during the refund process. While our company policy strictly prohibits making any approved refund conditional upon customer feedback, we recognize that our communication in this instance was flawed and created that impression. We take this matter very seriously, and please be assured that this is being addressed internally to ensure our team strictly adheres to our core values of transparency and integrity. 🔍
We would also like to provide some context regarding the timeframe involved. During the course of the complaint, the process was extended to ensure we thoroughly evaluated and addressed the discussions surrounding additional compensation beyond the emergency transport costs and excursion refund. Because these further requests required extra layers of internal review and authorization, it naturally added to the overall timeline. Nevertheless, we fully recognize that this process became more prolonged and exhausting for your family than it should have been, and for that, we are genuinely sorry. 🙏
Despite the unforeseen circumstances, we remained committed to supporting your family. We reimbursed the emergency transport expenses of £420, provided the excursion-related refund of £80, and extended goodwill credit notes as a gesture of appreciation for your patience and understanding. While we appreciate that this does not erase the stress experienced, we hope it demonstrates our commitment to standing by our customers when things do not go according to plan. 🤝
We remain grateful that you chose us to arrange your family's holiday. Your feedback has been taken seriously and shared internally to help improve our processes and communication going forward.
We wish you and your family all the very best. 🌟
Warm regards,
The Travel Tycoons Team
Team are really helpful,I has a very…
Max turner is really helpful,I had a very good experience with them.
28 May 2026
Unprompted review
Reply from Travel Tycoons Ltd
Dear Medheeha Ishin,
Thank you so much for your kind feedback! It’s wonderful to hear that you had such a good experience with us. 🌟
We’re thrilled that Max Turner was able to provide you with such helpful support throughout your journey. Providing a smooth and positive experience is always our main goal, and we truly appreciate you taking the time to share your thoughts. We look forward to helping you with your future travel plans! ✈️🌍✨
Warm regards,
The Travel Tycoons Team
Reply from Travel Tycoons Ltd
Dear Amaan Mansuri,
Thank you for sharing your feedback with us! We are thrilled to hear that you had an amazing experience. 🌟
Providing top-notch service is always our goal, and we are so glad we could make your trip memorable. We truly appreciate you taking the time to share your thoughts, and we look forward to welcoming you back for another fantastic journey soon! ✈️🌍✨
Warm regards,
The Travel Tycoons Team
Great, Excellent, Amazing Service
Great, Excellent, Amazing service by staff Jacob Brown👍 well organised and excellent conversation. He was really helpful and supportive in discussing my various options I have made in two days of planning my trip . Unfortunately I have to cancelled my trip due to personal reasons. Even after cancellation he was not at all upset and happily transfered my deposits
A big thanks to Jacob Brown 🙏
Highly Recommended
21 May 2026
Unprompted review
Reply from Travel Tycoons Ltd
Dear Amin,
Thank you so much for taking the time to share your experience with us. We really appreciate your kind words about Jacob Brown. 🌟
It’s great to hear that you found the planning process helpful and well-organized over those two days. We understand that personal plans can change unexpectedly, and we’re just glad that Jacob could make the cancellation and refund process smooth and stress-free for you. That’s exactly how we believe our clients should be treated, no matter the situation. 🤝
Thank you for the high recommendation, and we truly hope to get the chance to help you plan another trip whenever you are ready. ✈️🌍
Warm regards,
The Travel Tycoons Team
ive always used love holiday mr david…
ive always used love holiday mr david wilson goes this little extra to help me as always last five hodays ive booked through him. and no dought i will be using him in future. thank you for your brlliant service
5 May 2026
Unprompted review
Reply from Travel Tycoons Ltd
Dear Amir,
Thank you so much for the kind words! It’s always a pleasure to hear from you.
We are so glad to have been part of your last five holidays. David really enjoys going that extra mile for his clients, and knowing that he’s become your go-to person for your travel plans truly means a lot to us. We really value the trust you’ve placed in us and in David over all these years.
Can’t wait to help you get started on planning the next adventure whenever you’re ready! ✈️🌍✨
Best Regards,
The Travel Tycoons Team
Sean Gray has been really helpful with…
Sean Gray has been really helpful with the Travel advice. I look forward to working with him for my future trips.
18 May 2026
Unprompted review
Reply from Travel Tycoons Ltd
Dear Sumaiya Khapedi,
Thank you so much for your kind words! 🌟
We are delighted to hear that Sean Gray provided you with such helpful travel advice. Giving our clients the best guidance and insights is what we strive for, and it is wonderful to know you are looking forward to working with him for your future trips ✈️🌍. We can't wait to help you plan your next amazing journey! 🤝✨
Best regards,
Travel Tycoons Team
We have booked holiday with David…
We have booked holiday with David Wilson n he was amazing to help me even till 12 in the evening to take all information n finished booking unbelievable service I l definate book my holiday with travel tycoo n david Wilson again thanks Mr n Mrs chande
7 May 2026
Unprompted review
Reply from Travel Tycoons Ltd
Dear Leena Chande,
Thank you so much for your wonderful review and for sharing your experience! 🌟
We are absolutely thrilled to hear about the incredible dedication shown by David Wilson. Knowing that he stayed available until 12 in the evening to collect all your details and finalize your booking is a true testament to the unbelievable service we aim to provide 🌙🕒. We truly appreciate your kind words and recognition of his hard work.
It will be an absolute pleasure to assist you and Mr. Chande with your next holiday booking. David and the entire team look forward to welcoming you back! ✈️💼✨
Best regards,
Travel Tycoons Team
Thank you
Hi, Bryan thank you very much to booked us our holiday in morroco i was enjoyed it. About my experience in travel tycoon ltd. It was good and reliable and i was not regret to booked my holiday.
4 May 2026
Unprompted review
Reply from Travel Tycoons Ltd
Dear Liza Napoles,
Thank you so much for your lovely feedback! 🌟 We are thrilled to hear that you thoroughly enjoyed your holiday in Morocco.
It is wonderful to know that Bryan made your experience with Travel Tycoon Ltd so good and reliable, leaving you with absolutely no regrets. Providing dependable and high-quality service is always our priority, and we truly appreciate your trust in us ✈️🤝. We look forward to booking your next amazing journey! 💼✨
Best regards,
Travel Tycoons Team
Awsymm experience
Hi, Just wanted to give my Feedback is very good package was booked by Bryan very support and helpful staff.The place and service were awesome! Barcelone Santa Suzana Hotel Aquamarina Spa .
The shuttle transfer came on time, and I’m very happy with everything. Will definitely book my holidays again with Travel Tycoons. 4-star hotel and everything I requested was provided. Best holiday package!
6 May 2026
Unprompted review
Reply from Travel Tycoons Ltd
Dear Sofia Kanwal,
Thank you so much for your wonderful feedback! 🌟 We are thrilled to hear that you had the "best holiday package" experience with us.
It is great to know that Bryan was so supportive and that the Hotel Aquamarina & Spa in Barcelona, Santa Susanna, provided the awesome service you expected from a 4-star establishment. We are also glad the shuttle transfers were perfectly on time and that every specific request you made was fulfilled 🏨🚐. We truly appreciate your loyalty and look forward to welcoming you back for your next holiday! ✈️✨
Best regards,
Travel Tycoons Team
Girls trip gone wrong
Booked a girls trip for 4 to Tunisia through travel tycoons , which very quickly turned into an absolute nightmare as one of us had to drop out last min . Honestly I cannot thank Adam enough for the patience, help & support he had to endure as we changed and searched for alternative options over the course of 4 days . That man is an absolute angel a god send to put up with the amount of times we called to check for different flights , alternative hotels , various airlines & destinations & he never once stoped smiling and upbeat. I cannot praise him enough , he has been and will always remain my go to guy when booking any trip ☺️☺️☺️☺️👍👍
11 May 2026
Unprompted review
Reply from Travel Tycoons Ltd
Dear Munna,
Thank you so much for your heartfelt review! We are so glad that we could help turn a potentially stressful situation into a manageable one after your friend had to drop out last minute.
It is wonderful to hear that Adam’s patience and positive energy made such a difference during those four days of searching for alternative flights, hotels, and destinations 🌟✨. We take great pride in his dedication to keeping things upbeat, no matter how many changes are needed. We are honored to be your "go-to" for travel planning and can't wait to help you and the girls with your next adventure! 👯♀️✈️💼
Best regards,
Travel Tycoons Team
Just back from our 1st holiday booked…
Just back from our 1st holiday booked with tycoon travel with help of Bryan,lovely guy sorted everything,lovely place,hotel was excellent although bar staff weren't the best,will definitely contact Bryan again soon to arrange our next trip.many thanks.
28 April 2026
Unprompted review
Reply from Travel Tycoons Ltd
Dear Tina Dunne,
Thank you for choosing Travel Tycoons for your first holiday! 🌟 We are delighted to hear that Bryan was able to sort everything out for you and that you found the hotel and location to be excellent.
We truly appreciate your honest feedback regarding the bar staff, we will certainly share this with the hotel management to ensure their service levels match the high standards of the rest of the property 🏨🍹. It’s wonderful to know you’ll be reaching out to Bryan again, and we look forward to making your next trip even more perfect! ✈️🤝✨
Best regards,
Travel Tycoons Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.