TravelKon Reviews 

916
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 748 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably simple purchase process and the absolute ease of installing digital SIM cards for international travel without any major complications. Many people also appreciate the exceptional customer support, noting that prompt assistance via messaging apps is extremely helpful when setting up their reliable connections abroad. Some reviewers were not happy with network performance, mentioning slow data speeds and occasional connection dropouts in certain foreign regions during their trips. A few consumers additionally experienced difficulties with unexpected network limitations, daily speed caps, or unusual phone number configurations.

What people talk about most

Service

Reviewers highlight positive aspects of service, praising the fast, friendly, and efficient assistance... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting prompt responses and helpful... See more

User experience

Clients share positive opinions on user_experience, highlighting that purchasing, installing, and setting up... See more

Product

People report positive experiences with product, noting that it offers great value and reasonable pricing for... See more

Response time

Customers consistently note positive experiences with response times, highlighting prompt assistance and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought my Orange Global eSIM from TravelKon mainly because it was cheaper than buying it direct from Orange. My eSIM arrived almost as soon as I placed my order with instructions that made it really... See more

Rated 5 out of 5 stars

Fast friendly and efficient service. My data was working great however phone calls and texts weren't. After spending time with online agent via messenger my issue was resolved. I highly recommend T... See more

Rated 5 out of 5 stars

Have purchased multiple china sims from travelkon and have always been reliable with no issues with the great Chinese firewall. Fast and zero issue with access to Facebook and Whatsapp. Highly recomme... See more

Rated 5 out of 5 stars

Purchased the Europe UK e sim. Didn't have any problems with coverage on any of the countries we went to ( England, Wales, Germany, Austria & Chek Republic). it worked a treat. Used it with google map... See more


Company details

  1. Telecommunications Service Provider

Written by the company

TravelKon – Australia’s #1 Travel SIM & eSIM Provider Say goodbye to expensive roaming fees and hello to stress-free travel with TravelKon’s top-rated eSIMs and SIM cards. Trusted by over 100,000+ happy travelers, we offer fast, reliable coverage in 150+ countries, including Japan, South Korea, Europe, the USA, Southeast Asia, the UK, and beyond. With instant activation, 24/7 customer support, and a 100% satisfaction guarantee, TravelKon ensures you're connected the moment you land. Founded by Aussie travelers, for travelers, TravelKon was the first in Australia to offer eSIMs — and we’ve led the way in innovation, value, and customer care ever since. Join the growing community of travelers who trust TravelKon for seamless global connectivity. #StayConnectedWithTravelKon and make every trip worry-free.


Contact info

4.8

Excellent

TrustScore 5 out of 5

916 reviews

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Replied to 90% of negative reviews

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4.8

All reviews

(916)

730 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy to navigate and well priced

Selecting and purchasing my eSIM plan was super easy. Pricing was very competitive also.
I had used another brand on a previous trip and had all sorts of issues (it was probably me, not the eSIM) So I was worried that I’d have issues again. When I got to my destination, the eSIM didn’t work at first but I received a notification telling me what to do (turn on data roaming). From that moment onwards it worked with no issues! I would not hesitate to use Travelkon for my next holiday.

14 July 2026
Unprompted review
Rated 2 out of 5 stars

Internet Connection

Purchasing and installing the e-sim was easy enough, but the actual internet connection was so poor that I could barely load a single webpage, let alone call people on Whatsapp/Messenger etc.

8 June 2026
Unprompted review
TravelKon logo

Reply from TravelKon

Hi Sharon, we are sorry to hear that, could you please contact our live chat or email us at support@travelkon.com.au so we can review what's going on, it is definitely not the service you should expect.

Rated 5 out of 5 stars

Awesome communication

Awesome communication, internet works really well , very reliable. Next time I’m travelling I would definitely go with travelling again.

22 May 2026
Unprompted review
Rated 4 out of 5 stars

Purchase was great but not 3UK

Purchased a few eSims and physical sim for the family travelling through Europe. The cards were 3UK and while in Paris/Singapore and few other countries, Data connection was great. No issues in connecting to the roaming provider, fast speed.
However when using in UK, native to 3UK provider, data connection varies, particularly in crowded places. While receiption is in full bar, google map wont even load and says I am offline. This is purely 3UK issue not travelKon.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Highly Revommend

I purchased 4 Asia sims to for my family to use while in Thailand and Singapore. Price was excellent compared to other brands which meant I could get all our family a sim for pretty much the price of one in other brand. So easy to install and no issues at all changing between countries. Would not hesitate to purchase for our next trip. Thank you

21 June 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, they helped me solve my issue within minutes. Will be using them for future trips.

23 July 2026
Unprompted review
Rated 5 out of 5 stars

I had to cancel one of the eSIMs I…

I had to cancel one of the eSIMs I bought prior to leaving due to no longer being required.
I found customer service very prompt snd helpful with replying to emails and arranging my eSIM cancellation.
I have not used my eSIM but I chose this company due to all the positive reviews left by other users.

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Used my e- sim in 10 different cities…

Used my e- sim in 10 different cities in China including Hong Kong. The e- sim gave me access to all of my usual Apps like Whatsapp, Facebook, TikTok etc. The connection issue was seamless and easy to connect.

I would recommend this product. Thank you 👌

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Reliable SIMs with Outstanding Customer Support

I've been using TravelKon for the past few years, and they've been fantastic. I've used their eSIMs throughout both Europe and Asia, and they've worked flawlessly every time. Their customer service is also excellent—they've always been quick to help, including processing refunds for eSIMs I didn't end up using.

22 July 2026
Unprompted review

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