TravelKon Reviews 

912
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 744 reviews, reviewers overwhelmingly had a great experience with this company. Travelers frequently praise the simple purchase process, quick online support, and effortless eSIM installation procedure. Many consumers happily highlight the reliable network coverage and great value offered during their international trips. People note that the service works seamlessly across multiple destinations, making overseas communication stress-free. Some reviewers were not happy with connection speeds and network stability in certain specific destinations. A few people also experienced unexpected difficulties with eSIM activation, data limits, or technical troubleshooting. Customers mentioned that resolving these technical issues sometimes required extended communication with support teams.

What people talk about most

Service

Reviewers highlight positive aspects of service, praising the fast, friendly, and efficient assistance... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting prompt responses and helpful... See more

User experience

Clients share positive opinions on user_experience, highlighting that purchasing, installing, and setting up... See more

Product

People report positive experiences with product, noting that it offers great value and reasonable pricing for... See more

Response time

Customers consistently note positive experiences with response times, highlighting prompt assistance and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought my Orange Global eSIM from TravelKon mainly because it was cheaper than buying it direct from Orange. My eSIM arrived almost as soon as I placed my order with instructions that made it really... See more

Rated 5 out of 5 stars

Fast friendly and efficient service. My data was working great however phone calls and texts weren't. After spending time with online agent via messenger my issue was resolved. I highly recommend T... See more

Rated 5 out of 5 stars

Purchased the Europe UK e sim. Didn't have any problems with coverage on any of the countries we went to ( England, Wales, Germany, Austria & Chek Republic). it worked a treat. Used it with google map... See more

Rated 5 out of 5 stars

We bought some data for a 4 week holiday in Europe - the process to purchase was simple, the online support adequate, and even though I accidentally gave myself the larger GB plan - purchased for my h... See more


Company details

  1. Telecommunications Service Provider

Written by the company

TravelKon – Australia’s #1 Travel SIM & eSIM Provider Say goodbye to expensive roaming fees and hello to stress-free travel with TravelKon’s top-rated eSIMs and SIM cards. Trusted by over 100,000+ happy travelers, we offer fast, reliable coverage in 150+ countries, including Japan, South Korea, Europe, the USA, Southeast Asia, the UK, and beyond. With instant activation, 24/7 customer support, and a 100% satisfaction guarantee, TravelKon ensures you're connected the moment you land. Founded by Aussie travelers, for travelers, TravelKon was the first in Australia to offer eSIMs — and we’ve led the way in innovation, value, and customer care ever since. Join the growing community of travelers who trust TravelKon for seamless global connectivity. #StayConnectedWithTravelKon and make every trip worry-free.


Contact info

4.8

Excellent

TrustScore 5 out of 5

912 reviews

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Asks customers to review

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Replied to 90% of negative reviews

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4.8

All reviews

(912)

724 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, very prompt responses and around the clock help! Had some user issues with sim activation, to which the customer service team helped to resolve immediately to ensure our trip continued smoothly.
Connection to service providers and data is very good as well and reliable throughout trip. Great prices for the service and product you receive !

28 July 2026
Unprompted review
Rated 5 out of 5 stars

I had problems when I first landed in…

I had problems when I first landed in Indonesia, I couldn’t connect to the local network. When I got WiFi , I messaged Travelkon, they were super quick in responding and helping me out. Turns out it was a simple fix, I forgot to turn on data roaming for Travelkon esim. Ret of the holiday I had no issues, Indonesia, Vietnam, Cambodia and Thailand.

17 June 2026
Unprompted review
Rated 5 out of 5 stars

I loved it

I loved it! The ease of turning it on overseas was just great! I set it up before travelling so that on arrival still on the plane I could just turn the eSim on. Used it throughout the trip with no hassle.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Great deal

Excellant reliable service from the get go. Strong network even in non-metro areas. The unlimited Esim data pack was good value for money.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent troubleshooting.…

Arrived in Indonesia and I couldn’t activate the eSIM, couple of messages later once I had wifi, problem sorted within two minutes on a Sunday afternoon . Excellent service, and they’re always well priced as another bonus.

26 July 2026
Unprompted review
Rated 5 out of 5 stars

The ease with which the Esim was…

The ease with which the Esim was activated (as soon as I set foot in the country of destination , The Philippines was a relief.

I then travelled to Bali and it worked instantly on landing.
I will use this Esim on all future travels.
Thank you

11 June 2026
Unprompted review
Rated 5 out of 5 stars

This time travel in Europe

This time travel in Europe, Very good connection,no any problem at all, very happy with my esim & I would like to say that the customer service is very helpful

25 July 2026
Unprompted review
Rated 5 out of 5 stars

Don't use anyone else

I travel a lot and I started using Travelkon in mid-2025 and will never go back to another travel sim provider. So much better than those scam e-SIM companies that all the influencers promote that are so expensive.
Travelkon use proper networks in destination countries and have great customer service, perfect instructions for set up, and they always have great deals around EOFY and Black Friday sales.

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Used travelkon for our e-sim…

Used travelkon for our e-sim application in 2 trips, Vietnam and Bali. Very affordable, would highly recommend the service was great, no interruptions and will be continuing to use for our overseas trips in future!

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Easy to navigate and well priced

Selecting and purchasing my eSIM plan was super easy. Pricing was very competitive also.
I had used another brand on a previous trip and had all sorts of issues (it was probably me, not the eSIM) So I was worried that I’d have issues again. When I got to my destination, the eSIM didn’t work at first but I received a notification telling me what to do (turn on data roaming). From that moment onwards it worked with no issues! I would not hesitate to use Travelkon for my next holiday.

14 July 2026
Unprompted review
Rated 2 out of 5 stars

Internet Connection

Purchasing and installing the e-sim was easy enough, but the actual internet connection was so poor that I could barely load a single webpage, let alone call people on Whatsapp/Messenger etc.

8 June 2026
Unprompted review
TravelKon logo

Reply from TravelKon

Hi Sharon, we are sorry to hear that, could you please contact our live chat or email us at support@travelkon.com.au so we can review what's going on, it is definitely not the service you should expect.

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