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Travel Guard Reviews 

1,830
•
TrustScore 4 out of 5

4.1

Insurance Company
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Review summary

Created with AI, based on recent reviews

Considering 1,658 reviews, reviewers had a great experience with this company. Customers frequently praise the ease of using the website to obtain quotes and purchase policies, finding the process straightforward and simple. Many appreciate the clear explanation of coverages and competitive pricing, which provides peace of mind for their travels. When claims are necessary, numerous consumers report quick processing and excellent customer service, with helpful associates. However, some customers also noted difficulties with the claims process, experiencing slow reviews or denials without clear reasons. A few other people felt that many situations were not covered as expected, leading to dissatisfaction.

What people talk about most

User experience

Users describe positive interactions with user experience, frequently highlighting the ease and simplicity of... See more

Service

Customers consistently note ambiguous experiences with service, with many reviewers expressing satisfaction... See more

Website

Consumers generally find the website to be positive, highlighting its ease of use and navigation for various... See more

Claim

Reviewers mention ambiguous feedback about claim, with some customers reporting easy and quick claim filing... See more

Price

Clients share ambiguous opinions on price, with many reviewers finding the pricing competitive, reasonable,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've been using Travel Guard exclusively for my cruise vacations for many years utilizing the Essential Plan coverages, with the additional medical and evac options offered. The online site is easy t... See more

Rated 4 out of 5 stars

Just straightforward data entry on trip; cost, persons with ages. Nothing about where going, special events like charters, etc.

Rated 4 out of 5 stars

TravelGuard came up with the amount I more or less expected to receive for our claim, even if calculated slightly differently from expected. While it was very challenging to get the Representative on... See more

Rated 4 out of 5 stars

Speaking to the customer rep was so easy and she made everything understandable. Then going to the website is even more easier, you see what you're getting and what it covers.

Company details

  1. Insurance Company
  2. Insurance Agency
  3. Travel Agency
  4. Travel Insurance Company

About Travel Guard

Written by the company

Travel Guard® Travel Insurance Plans – Trusted protection for your next journey

Written by the company

Travel Guard, a leading provider of travel insurance and assistance services, offers some of the best travel insurance plans for individuals, families and business travelers alike. Travel Guard helps deliver more peace of mind through comprehensive coverage and 24/7 global support for both domestic and international travel.
✅ Why Choose Travel Guard?
Trip cancellation and interruption coverage Emergency medical and dental expense coverage 24/7 emergency travel assistance and concierge services Coverage for lost, delayed or damaged baggage Optional add-ons for adventure travel, CFAR (Cancel for Any Reason), rental car damage and more
Whether you're planning a family vacation, business trip or international getaway, Travel Guard has a plan tailored to your needs. Our user-friendly online quote tool makes it easy to compare travel insurance plans, understand coverage and purchase in minutes.
🛡️ Trusted by Millions of Travelers
With over 40 years of experience, Travel Guard is there for travelers who want fast claims, responsive customer service and reliable protection.
🏆 Awards and Recognition
At Travel Guard, we’re proud to be recognized as one of the best travel insurance providers by trusted experts and everyday travelers alike.
-Named a top travel insurance company by Forbes Advisor, Money.com and MarketWatch Guides
-Winner of Travel Weekly’s Magellan Award for our claims filing website - recognizing its user-friendly design and efficient functionality, enhancing the customer experience in managing travel insurance claims
These awards mean a lot to us—but what matters most is earning the trust of travelers like you. Whether you're going across the state or around the world, we're here to help you travel with confidence.
🌍 Travel Insurance Plans for Your Next Journey
Travel Guard travel insurance plans are ideal for:
-International trips
-Cruises
-Domestic trips
-Adventure travel
-Group travel
-Weekend vacations
-Rental car coverage
-Last-minute trips
Get a quote today and trust your travels to Travel Guard.
www.travelguard.com

Contact info

  • 3300 Business Park Drive, 54482, Stevens Point, United States

  • travelguard.com

4.1

Great

TrustScore 4 out of 5

2K reviews

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4.1

All reviews

(1,830)

1,678 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Not for sure this company is legit

I have contacted this company for a refund 4 times. They keep asking for more information. The third time I called they said the check was in the mail. After eating for 12 days they send me email wanting a copy of a refund. Called them they told me no information about sending me money. I’m not sure this is legit company. I asked to do a survey after talking to the representative & I said yes & they hung up on me. That is a red flag!!!

14 May 2026
Unprompted review
Rated 1 out of 5 stars

I purchased insurance during purchasing…

I purchased insurance during purchasing a trip. The flight company canceled the flight due to war situation in Israel. We received full refund from the flight company but the insurance company do not give us back the premium due to we passed 15 days period of purchasing the insurance. The trip was cancelled because the airline fault and we received damage because your cancellation policy.

22 June 2026

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