I've been using Travel Guard exclusively for my cruise vacations for many years utilizing the Essential Plan coverages, with the additional medical and evac options offered. The online site is easy t... See more

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About Travel Guard
Written by the company
Travel Guard® Travel Insurance Plans – Trusted protection for your next journey
Written by the company
- Travel Guard, a leading provider of travel insurance and assistance services, offers some of the best travel insurance plans for individuals, families and business travelers alike. Travel Guard helps deliver more peace of mind through comprehensive coverage and 24/7 global support for both domestic and international travel.
- ✅ Why Choose Travel Guard?
- Trip cancellation and interruption coverage Emergency medical and dental expense coverage 24/7 emergency travel assistance and concierge services Coverage for lost, delayed or damaged baggage Optional add-ons for adventure travel, CFAR (Cancel for Any Reason), rental car damage and more
- Whether you're planning a family vacation, business trip or international getaway, Travel Guard has a plan tailored to your needs. Our user-friendly online quote tool makes it easy to compare travel insurance plans, understand coverage and purchase in minutes.
- 🛡️ Trusted by Millions of Travelers
- With over 40 years of experience, Travel Guard is there for travelers who want fast claims, responsive customer service and reliable protection.
- 🏆 Awards and Recognition
- At Travel Guard, we’re proud to be recognized as one of the best travel insurance providers by trusted experts and everyday travelers alike.
- -Named a top travel insurance company by Forbes Advisor, Money.com and MarketWatch Guides
- -Winner of Travel Weekly’s Magellan Award for our claims filing website - recognizing its user-friendly design and efficient functionality, enhancing the customer experience in managing travel insurance claims
- These awards mean a lot to us—but what matters most is earning the trust of travelers like you. Whether you're going across the state or around the world, we're here to help you travel with confidence.
- 🌍 Travel Insurance Plans for Your Next Journey
- Travel Guard travel insurance plans are ideal for:
- -International trips
- -Cruises
- -Domestic trips
- -Adventure travel
- -Group travel
- -Weekend vacations
- -Rental car coverage
- -Last-minute trips
- Get a quote today and trust your travels to Travel Guard.
- www.travelguard.com
Contact info
3300 Business Park Drive, 54482, Stevens Point, United States
- travelguard.com
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Travel Guard is a scam
Travel Guard is a scam, they will not pay legitimate claims, they will find garbage technicalities to deny your claim. Do not buy Travel Guard, it is a waste of money, I am out thousands of dollars after paying top dollar for a policy. They farm out their call center to people that barely speak english and farm out claims to a 3rd party (not even travel guard) who will find any reason to deny your claim.
Trevel Guard is good.
Flight cancelled by airline
Flight cancelled by airline, cancelled our booking within minutes of booking it as a result. Travel Guard refused to reimburse. Just disgusting and immoral. Beware of these crooks!
Flight Cancelled and Hotel Needed to be Cancelled - Denied Claim
flight got cancelled so I had to cancel my hotel reservation. I got travel guard for these types of situation since the hotel reservation was non-refundable and I got travel guard for the hotel reservation. Travel Guard denied my claim because of Section 3 (I didn't have a rush to go to hospital, someone didn't die, I didn't have to go to military duty, etc.... stuff that doesn't even occur for most common travelers) stating I didn't qualify. I asked why they didn't look at Section 4 (Travel Cancellation). I'm going through my credit card company now to fight the charge because Travel Guard is a complete waste of time.
Would NOT recommend Travel Guard insurance through Expedia as it is completely / utterly useless unless someone in your family dies right before your vacation starts.
Delving to the challenging and unknown situation
It was very helpful and easy to do and complete. I feel that I have taken some precautions regarding my upcoming trip, as your company provides good service.
I not happy with your service at all
I not happy with your service at all. I had a wedding reception to go to and the reception was cancelled due to the groom ending up in hospital and having to have major surgery. I had to cancel my flights. I filled out the doctor’s name and all of the details, but asking for a patients medical records from the doctor is going beyond invasion of privacy during a very difficult time for my family. I bought this insurance for peace of mind. I got anything but peace of mind. I was required to cancel my airline ticket in order to start my claim. Then to find out the kind of invasive information required to start my claim was over the top out of line. I would have kept my ticket and rebooked it for another time if I had known this before starting my claim. I will never buy cancellation insurance again!
I liked the coverage but filling in the…
I liked the coverage but filling in the form required multiple tries.
Good price, easy to buy, always usefull
Have been using it for years now. Always good to have
It was very easy to navigate through to…
It was very easy to navigate through to find the policy I was looking for
You didn't have to do anything!
I submitted a claim for flight delay…
I submitted a claim for flight delay and cancellation on June 15. I am yet to receive a response from Travel Guard to be able to provide a fair and better review.
Very easy to get a quote!
Very easy to get a quote! Website explains everything in detail! A+
Easy application
Website easy to use and great customer service!
The website is easy to use and the customer service is amazing. I have had 2 times in the past when I had to use my insurance and you all made it very easy.
EXCELLENT CUSTOMER SERVICE.
Travelguard review
The info for the 3 choices was laid out well and made it easy to review. Pricing was easy to follow as well.
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