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Travel Guard Reviews 

1,817
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 1,658 reviews, reviewers had a great experience with this company. Customers frequently praise the ease of using the website to obtain quotes and purchase policies, finding the process straightforward and simple. Many appreciate the clear explanation of coverages and competitive pricing, which provides peace of mind for their travels. When claims are necessary, numerous consumers report quick processing and excellent customer service, with helpful associates. However, some customers also noted difficulties with the claims process, experiencing slow reviews or denials without clear reasons. A few other people felt that many situations were not covered as expected, leading to dissatisfaction.

What people talk about most

User experience

Users describe positive interactions with user experience, frequently highlighting the ease and simplicity of... See more

Service

Customers consistently note ambiguous experiences with service, with many reviewers expressing satisfaction... See more

Website

Consumers generally find the website to be positive, highlighting its ease of use and navigation for various... See more

Claim

Reviewers mention ambiguous feedback about claim, with some customers reporting easy and quick claim filing... See more

Price

Clients share ambiguous opinions on price, with many reviewers finding the pricing competitive, reasonable,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've been using Travel Guard exclusively for my cruise vacations for many years utilizing the Essential Plan coverages, with the additional medical and evac options offered. The online site is easy t... See more

Rated 4 out of 5 stars

Just straightforward data entry on trip; cost, persons with ages. Nothing about where going, special events like charters, etc.

Rated 4 out of 5 stars

TravelGuard came up with the amount I more or less expected to receive for our claim, even if calculated slightly differently from expected. While it was very challenging to get the Representative on... See more

Rated 4 out of 5 stars

Speaking to the customer rep was so easy and she made everything understandable. Then going to the website is even more easier, you see what you're getting and what it covers.


Company details

  1. Insurance Company
  2. Insurance Agency
  3. Travel Agency
  4. Travel Insurance Company

About Travel Guard

Written by the company

Travel Guard® Travel Insurance Plans – Trusted protection for your next journey

Written by the company

Travel Guard, a leading provider of travel insurance and assistance services, offers some of the best travel insurance plans for individuals, families and business travelers alike. Travel Guard helps deliver more peace of mind through comprehensive coverage and 24/7 global support for both domestic and international travel.
✅ Why Choose Travel Guard?
Trip cancellation and interruption coverage Emergency medical and dental expense coverage 24/7 emergency travel assistance and concierge services Coverage for lost, delayed or damaged baggage Optional add-ons for adventure travel, CFAR (Cancel for Any Reason), rental car damage and more
Whether you're planning a family vacation, business trip or international getaway, Travel Guard has a plan tailored to your needs. Our user-friendly online quote tool makes it easy to compare travel insurance plans, understand coverage and purchase in minutes.
🛡️ Trusted by Millions of Travelers
With over 40 years of experience, Travel Guard is there for travelers who want fast claims, responsive customer service and reliable protection.
🏆 Awards and Recognition
At Travel Guard, we’re proud to be recognized as one of the best travel insurance providers by trusted experts and everyday travelers alike.
-Named a top travel insurance company by Forbes Advisor, Money.com and MarketWatch Guides
-Winner of Travel Weekly’s Magellan Award for our claims filing website - recognizing its user-friendly design and efficient functionality, enhancing the customer experience in managing travel insurance claims
These awards mean a lot to us—but what matters most is earning the trust of travelers like you. Whether you're going across the state or around the world, we're here to help you travel with confidence.
🌍 Travel Insurance Plans for Your Next Journey
Travel Guard travel insurance plans are ideal for:
-International trips
-Cruises
-Domestic trips
-Adventure travel
-Group travel
-Weekend vacations
-Rental car coverage
-Last-minute trips
Get a quote today and trust your travels to Travel Guard.
www.travelguard.com

Contact info

  • 3300 Business Park Drive, 54482, Stevens Point, United States

  • travelguard.com

4.1

Great

TrustScore 4 out of 5

2K reviews

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4.1

All reviews

(1,817)

1,666 reviews in the last 12 months

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Rated 1 out of 5 stars

Please do not get the travel insurance

Please do not get the travel insurance. I had been deployed for 9 months and was going to come visit my wife before going back out for another month, but our deployment got cut short and we had to cancel the room. Good thing we payed for the insurance, WRONG!!!!! Travel guard will deny your claim unless you have the Declaration of Independence. Their insurance is a scam and the company needs to be exposed. I call and all they say is read terms and conditions. I am being robbed of 1,000 dollars and travel guard is getting rich. No love for the people who defend this country and keep you filthy animals rich.

8 May 2026
Unprompted review
Rated 4 out of 5 stars

website was easy to navigate

website was easy to navigate. I did have some questions and was eventually able to figure it out. I purchased at night i should have asked questions, but it was late at night.

13 July 2026
Rated 1 out of 5 stars

Travel Guard insurance refused a legitimate refund

We bought Travel Guard insurance through our airline, United, when we booked our flights. Travel Guard requires that you cancel within 15 days to get a refund. We were past that time frame when United informed us that a flight time had changed, and therefore we were entitled, by federal law, to a refund. Because the new flight started at 5 a.m., we canceled and got a refund from United, no problem. But Travel Guard refused a refund, even though we obviously could not have canceled before the 15 days. I asked them to explain how we could possibly have canceled the insurance when we didn't know the flight time would change and never got an answer. Don't buy this insurance.

14 July 2026
Unprompted review
Rated 1 out of 5 stars

Worst Insurance to buy

Worst Insurance to buy. Bought for trip to Japan in June 2026, flight delayed by weather and received letter indicating they delayed which forced me to have to cancel flight due to logistic with hotel and transportation. Hotel understood and refunded, not all, some money along with transport once arrived. Alaska Airline declined to refund money and Travel Guard declined to refund since airline did not write flight delayed due to weather. Insurance won't accept that airline is at fault and don't want cover delay caused by weather.

14 July 2026
Unprompted review
Rated 5 out of 5 stars

Easy quote and purchase

Have used Travel Guard quite a few times. Getting a quote on-line and purchasing coverage is very simple. I like the fact you can add different coverages. Also always purchase shortly after initial deposit to have the preexisting condition waiver. Only had one minor claim and was processed quickly.

11 July 2026
Rated 1 out of 5 stars

I wish there was a no star option…

I wish there was a no star option because this insurance has let me down. I had a trip planned in March of 2026 from Iowa to AZ. The day before our trip a blizzard rolled into Iowa and the day of our trip, we were having an historic blizzard. The airlines cancelled out flight. I filed a claim with travel guard and it was denied. I send in more and more documentation, filed an appeal, again my claim was denied. Currently no one is getting back to me. Please research your insurance before buying, something I wish I had done.
Very disappointed, no trip, no refund for my flight, no help from anyone. Do no recommend.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

No worriex

I never worry about anything with
Travel Guard. I had a huge medical claim 21 years ago and they were wonderful! I would never use any other company.

21 June 2026
Unprompted review

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