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Travel Guard Reviews 

1,767
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 1,624 reviews, reviewers had a great experience with this company. Customers found the website easy to use for obtaining quotes and purchasing policies, appreciating the clear explanations of coverage options. Many people have used the service for years, consistently finding it reliable and providing peace of mind for their travels. However, some reviewers were not happy with the claims process, citing denials without clear reasons and difficulties in receiving compensation for losses. A few other people also felt that the pricing structure was unfair, particularly regarding higher rates for seniors or specific residency, and found certain policy waivers restrictive.

What people talk about most

User experience

Consumers generally express satisfaction with the user experience, often highlighting the ease of obtaining... See more

Service

Customers consistently note ambiguous experiences with service, with many expressing satisfaction and... See more

Website

Users describe positive interactions with the website, finding it easy to use for obtaining quotes,... See more

Claim

Customers had ambiguous experiences with claim, with many expressing frustration over the process and... See more

Price

Reviewers highlight ambiguous aspects of price, with many finding prices competitive, reasonable, and even... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Just straightforward data entry on trip; cost, persons with ages. Nothing about where going, special events like charters, etc.

Rated 4 out of 5 stars

I've been using Travel Guard exclusively for my cruise vacations for many years utilizing the Essential Plan coverages, with the additional medical and evac options offered. The online site is easy t... See more

Rated 4 out of 5 stars

TravelGuard came up with the amount I more or less expected to receive for our claim, even if calculated slightly differently from expected. While it was very challenging to get the Representative on... See more

Rated 4 out of 5 stars

buying a policy was easy. But I don't know yet if we need to use the insurance since we haven't traveled yet. We'll have to wait and see until after the trip to determine if we need to file a claim.... See more


Company details

  1. Insurance Company
  2. Insurance Agency
  3. Travel Agency
  4. Travel Insurance Company

About Travel Guard

Written by the company

Travel Guard® Travel Insurance Plans – Trusted protection for your next journey

Written by the company

Travel Guard, a leading provider of travel insurance and assistance services, offers some of the best travel insurance plans for individuals, families and business travelers alike. Travel Guard helps deliver more peace of mind through comprehensive coverage and 24/7 global support for both domestic and international travel.
✅ Why Choose Travel Guard?
Trip cancellation and interruption coverage Emergency medical and dental expense coverage 24/7 emergency travel assistance and concierge services Coverage for lost, delayed or damaged baggage Optional add-ons for adventure travel, CFAR (Cancel for Any Reason), rental car damage and more
Whether you're planning a family vacation, business trip or international getaway, Travel Guard has a plan tailored to your needs. Our user-friendly online quote tool makes it easy to compare travel insurance plans, understand coverage and purchase in minutes.
🛡️ Trusted by Millions of Travelers
With over 40 years of experience, Travel Guard is there for travelers who want fast claims, responsive customer service and reliable protection.
🏆 Awards and Recognition
At Travel Guard, we’re proud to be recognized as one of the best travel insurance providers by trusted experts and everyday travelers alike.
-Named a top travel insurance company by Forbes Advisor, Money.com and MarketWatch Guides
-Winner of Travel Weekly’s Magellan Award for our claims filing website - recognizing its user-friendly design and efficient functionality, enhancing the customer experience in managing travel insurance claims
These awards mean a lot to us—but what matters most is earning the trust of travelers like you. Whether you're going across the state or around the world, we're here to help you travel with confidence.
🌍 Travel Insurance Plans for Your Next Journey
Travel Guard travel insurance plans are ideal for:
-International trips
-Cruises
-Domestic trips
-Adventure travel
-Group travel
-Weekend vacations
-Rental car coverage
-Last-minute trips
Get a quote today and trust your travels to Travel Guard.
www.travelguard.com

Contact info

  • 3300 Business Park Drive, 54482, Stevens Point, United States

  • travelguard.com

4.1

Great

TrustScore 4 out of 5

2K reviews

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4.1

All reviews

(1,767)

1,609 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Travel made stressfree…

It was comforting to be able to monitor my luggage just by going to the “Find My” app. One less thing to stress over during a cross country trip was greatly appreciated.

21 June 2026
Unprompted review
Rated 4 out of 5 stars

buying a policy was easy

buying a policy was easy. But I don't know yet if we need to use the insurance since we haven't traveled yet. We'll have to wait and see until after the trip to determine if we need to file a claim.

2 July 2026
Rated 5 out of 5 stars

Super fast and easy to apply online and…

Super fast and easy to apply online and get coverage ASAP, with very clear and easy to understand policy. Most flexible and probably best deal for a year long plan if you travel often. However, the plan is not meant for people who take trips longer than 90 days. You can double check, but I’m pretty sure you need to come back to the US and take another trip to be covered, if you want continuous coverage without having to do that, you need to look into getting a different policy either through TravelGuard or another company.

6 July 2026
Rated 1 out of 5 stars

Terrible policy.

Would rate this as less than one star. Less than 24 hours after booking and buying our flight was cancelled by United and travel guard would not refund as it was less than the 15 days from the flight. The flight was less than 24 hours after we purchased the policy-they shouldn’t even offer this option then. I think it’s a scam if the flight is cancelled by the airline that I am require to keep the policy.

6 July 2026
Unprompted review
Rated 1 out of 5 stars

SCAM

If I could give this negative stars, I would. My policy covered inclement weather cancellations. I sent them the email saying my meeting was cancelled due to inclement weather, and they said they would only pay if the actual flight was canceled. If the flight was cancelled, it would have been refunded, leading this travel insurance to be actually worthless.

9 July 2026
Unprompted review
Rated 1 out of 5 stars

This company is an absolute scam

This company is an absolute scam. Do not waste your money on this scam company that will find ANY reason to not pay out. There is literally no reason to buy travel insurance if they're gonna weasel their way out of paying. Straight up asking to violate HIPPA to pay out.

9 July 2026
Unprompted review
Rated 1 out of 5 stars

I think that we were scammed

Brought a "cancel for any reason" policy for a very expensive Alaska trip. Due to work circumstances; we had to cancel trip. We supplied the information thatTravelGuard requested through their website over a month ago. We have yet to here from our claims adjuster. Multiple calls to the help desk have resulted in nothing. They state that most claims would be addressed to 10 to 14 business days. We are at 20 plus days without any contact from Travel Guard.

29 June 2026
Unprompted review

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