Vodafone Travel eSIM Reviews 

400
•
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Looking at 231 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently mention that the initial setup and activation process is remarkably simple and convenient for international travel. Many people really appreciate the affordable pricing and solid data packages that work well across multiple destinations. Travelers note that connectivity starts immediately upon arrival, making it a great alternative to traditional roaming charges. Some reviewers were not happy with the poor coverage and connection stability experienced during their trips. Others mentioned that internet speeds were frequently extremely slow, unreliable indoors, or completely non-functional in certain areas. A few customers also encountered frustrating service disruptions and unexpected challenges while trying to use their devices abroad.

What people talk about most

Product

Customers had ambiguous experiences with product, as opinions on the travel eSIMs varied widely. Many... See more

Service

Reviewers highlight ambiguous aspects of service, as experiences varied significantly across different... See more

User experience

Consumers find user experience to be ambiguous, as opinions regarding the service are sharply divided. Many... See more

Price

Users describe ambiguous feelings regarding pricing, with many reviewers praising the affordable rates, great... See more

Website

People report negative experiences with website services, as consumers frequently struggled with awful... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I traveled to Vienna. When getting off the plane I turned on the esim, but didn't get working signal until 45 minutes away in hungary. When purchasing the esim, you're asked what country you will trav... See more

Company replied

Rated 3 out of 5 stars

I had an issue to Activate Vodafone in France. Apparently one has manually to create a new Access Point from Settings - 'Access point names' (APN) with URL set to either 'live.vodafone.com' or 'tr... See more

Company replied

Rated 3 out of 5 stars

The eSim was good, a very little places that don't have coverage, but was okay. Also, the package price was very good. The problem was that the eSim had a conflict with my physical sim, so I could... See more

Company replied

Rated 3 out of 5 stars

While Vodafone travel eSim for Belgium appeared to be activated, Vodafone was also charging me roaming charges for Belgium. Customer service was not helpful. Order number 6a4b4ee0... See more

Company replied


Company details

  1. Mobile Network Operator
  2. also in
  3. Telecommunications Service Provider

Written by the company

Stay connected wherever you travel with Vodafone Travel. Vodafone Travel is a digital travel eSIM service that helps you stay connected when travelling abroad, without the need for a physical SIM card. Choose a destination, select the data plan that suits your trip, purchase your eSIM online and get connected in just a few minutes. Vodafone Travel offers data-only eSIM plans across 200+ destinations, with 5G-ready options available on plans and high-speed mobile data through local network partners. Whether you’re travelling to one country or exploring several destinations, you can use a single eSIM across supported countries without having to change physical SIM cards along the way. -Simple, fully digital setup With Vodafone Travel, there’s no physical SIM card to collect, no shipping and no need to visit a store. Your eSIM details are available through your account or confirmation email, and you can install the eSIM using a QR code or manually. You can install your eSIM before your trip and activate it when you arrive at your destination. This means you can have your connectivity ready before you land, making it particularly useful for last-minute trips or when you want to get online as soon as you arrive. - Flexible plans for different types of travel Vodafone Travel offers a range of data plans depending on your destination, how much data you need and how long you’re travelling. Plans are available from 1GB upwards, with selected destinations also offering unlimited data options. If you need more data during your trip, you can purchase a top-up through your account or the Vodafone Travel app. You can also manage your eSIMs and keep track of your data usage online or through the app. For travellers going away with friends or family, Travel Together allows one shared plan to be used across up to five devices, making it possible for a group to share data while managing the plan from one account. - No unexpected costs after purchase Vodafone Travel uses prepaid data plans, so you know what you’re buying before you travel. Once you’ve purchased your eSIM, there are no additional costs for using it, and there are no physical SIM or shipping fees. Your Vodafone Travel eSIM is data-only, so it does not include a phone number for standard calls or SMS. You can continue using your existing mobile plan alongside the eSIM, allowing you to keep your usual number while using the travel eSIM for data abroad. - Designed for travel Vodafone Travel is built around making international connectivity easier. Instead of searching for a local SIM when you arrive, you can arrange your data plan online before you leave, install the eSIM on your compatible device and activate it when you reach your destination. eSIMs also mean there is no plastic SIM card or physical packaging involved, reducing the waste associated with traditional SIM cards. And if you need help, 24/7 support is available through live chat and other support channels. Whether you’re taking a short city break, travelling across multiple countries, going on a longer trip or travelling with a group, Vodafone Travel gives you a flexible way to stay connected without the hassle of changing physical SIM cards. Travel smarter, stay connected. With Vodafone Travel.


Contact info

3.3

Average

TrustScore 3.5 out of 5

400 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 91% of negative reviews

Typically replies within 1 week

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3.3

All reviews

(400)

373 reviews in the last 12 months

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Rated 5 out of 5 stars

I was connected the whole time we were…

I was connected the whole time we were traveling. I was able to use my connectivity without interruption up until we headed home as per the service agreement. I intend to use the service next time I travel out of the country. My service was for 30 days.

26 July 2026
Unprompted review
Rated 1 out of 5 stars

NO CONNECTION

Connection keeps on dropping!
NO STABLE CONNECTION!
Big problems getting from a to b!
will not waste my money again on voda!
THEY DO NOT ACKNOWLEDGE MY PROBLEM! AND WIL NOT REFUND OR NO GOODWILL!

25 July 2026
Unprompted review
Vodafone Travel eSIM logo

Reply from Vodafone Travel eSIM

Hi Aky,

Thank you for your feedback. We're sorry to hear about your experience.

To help us look into this further, could you please share your order ID? We’ll review your case and follow up via email—please keep an eye on your inbox.

We have sent you a request for information to check your details.

Rated 2 out of 5 stars

I purchased the ESIM for my phone with…

I purchased the ESIM for my phone with unlimited data, and the service honestly was not that good. There were times where we were using the gps on the highway and the service would just go bad.
And even to make phone calls or to load something was just not good. We were in Portugal from 8-12 to 8-31

11 August 2026
Unprompted review
Vodafone Travel eSIM logo

Reply from Vodafone Travel eSIM

Hi Mp,

Thank you for your feedback. We're sorry to hear about your experience.

To help us look into this further, could you please share your order ID? We’ll review your case and follow up via email—please keep an eye on your inbox.

We have sent you a request for information to check your details.

Rated 5 out of 5 stars

Trusted and True

My first attempt on sharing a family plan did not go well most likely due to my own mistakes. I contacted Vodafone and they refunded my money straight away. I managed to set it up the second time around without any issues. The E-sim worked great once we landed in Europe and we never had any interuptions.

6 August 2026
Unprompted review
Rated 1 out of 5 stars

The price and the ease of activating…

The price and the ease of activating the SIM card on my cell phone were great. But the reception was very disappointing. I actually had no reception in Spain. I didn't notice any difference at all compared to my own SIM card. Because of this, I'll never sign up for this plan again; instead, I'll go with a real Spanish provider.

14 August 2026
Unprompted review
Vodafone Travel eSIM logo

Reply from Vodafone Travel eSIM

Hi Maarten,

Thank you for your feedback. We're sorry to hear about your experience.

To help us look into this further, could you please share your order ID? We’ll review your case and follow up via email—please keep an eye on your inbox.

We have sent you a request for information to check your details.

Rated 1 out of 5 stars

Never again

Never again! Unstable connection!

16 July 2026
Unprompted review
Vodafone Travel eSIM logo

Reply from Vodafone Travel eSIM

Hi Yunus,

Thank you for your feedback. We're sorry to hear about your experience.

To help us look into this further, could you please share your order ID? We’ll review your case and follow up via email—please keep an eye on your inbox.

We have sent you a request for information to check your details.

Rated 3 out of 5 stars

The eSim was good

The eSim was good, a very little places that don't have coverage, but was okay.
Also, the package price was very good.
The problem was that the eSim had a conflict with my physical sim, so I couldn't operate my physical sim.
I had also problem with sharing hot-spot, it worked for 2 days, and then failed for other 5 days.

10 August 2026
Unprompted review
Vodafone Travel eSIM logo

Reply from Vodafone Travel eSIM

Hi Mohammed,

Thank you for taking the time to share your feedback.

We'd love to learn more about your experience so we can better understand what happened and take a deeper look into your concerns. If you're happy to share more details, please feel free to reach out to us via email at [vodafone-travel@vodafone.com].

We value your feedback and look forward to hearing from you.

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