Vodafone Travel eSIM Reviews 

399
•
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Looking at 231 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently mention that the initial setup and activation process is remarkably simple and convenient for international travel. Many people really appreciate the affordable pricing and solid data packages that work well across multiple destinations. Travelers note that connectivity starts immediately upon arrival, making it a great alternative to traditional roaming charges. Some reviewers were not happy with the poor coverage and connection stability experienced during their trips. Others mentioned that internet speeds were frequently extremely slow, unreliable indoors, or completely non-functional in certain areas. A few customers also encountered frustrating service disruptions and unexpected challenges while trying to use their devices abroad.

What people talk about most

Product

Customers had ambiguous experiences with product, as opinions on the travel eSIMs varied widely. Many... See more

Service

Reviewers highlight ambiguous aspects of service, as experiences varied significantly across different... See more

User experience

Consumers find user experience to be ambiguous, as opinions regarding the service are sharply divided. Many... See more

Price

Users describe ambiguous feelings regarding pricing, with many reviewers praising the affordable rates, great... See more

Website

People report negative experiences with website services, as consumers frequently struggled with awful... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I traveled to Vienna. When getting off the plane I turned on the esim, but didn't get working signal until 45 minutes away in hungary. When purchasing the esim, you're asked what country you will trav... See more

Company replied

Rated 3 out of 5 stars

I had an issue to Activate Vodafone in France. Apparently one has manually to create a new Access Point from Settings - 'Access point names' (APN) with URL set to either 'live.vodafone.com' or 'tr... See more

Company replied

Rated 3 out of 5 stars

The eSim was good, a very little places that don't have coverage, but was okay. Also, the package price was very good. The problem was that the eSim had a conflict with my physical sim, so I could... See more

Company replied

Rated 3 out of 5 stars

While Vodafone travel eSim for Belgium appeared to be activated, Vodafone was also charging me roaming charges for Belgium. Customer service was not helpful. Order number 6a4b4ee0... See more

Company replied


Company details

  1. Mobile Network Operator
  2. also in
  3. Telecommunications Service Provider

Written by the company

Stay connected wherever you travel with Vodafone Travel. Vodafone Travel is a digital travel eSIM service that helps you stay connected when travelling abroad, without the need for a physical SIM card. Choose a destination, select the data plan that suits your trip, purchase your eSIM online and get connected in just a few minutes. Vodafone Travel offers data-only eSIM plans across 200+ destinations, with 5G-ready options available on plans and high-speed mobile data through local network partners. Whether you’re travelling to one country or exploring several destinations, you can use a single eSIM across supported countries without having to change physical SIM cards along the way. -Simple, fully digital setup With Vodafone Travel, there’s no physical SIM card to collect, no shipping and no need to visit a store. Your eSIM details are available through your account or confirmation email, and you can install the eSIM using a QR code or manually. You can install your eSIM before your trip and activate it when you arrive at your destination. This means you can have your connectivity ready before you land, making it particularly useful for last-minute trips or when you want to get online as soon as you arrive. - Flexible plans for different types of travel Vodafone Travel offers a range of data plans depending on your destination, how much data you need and how long you’re travelling. Plans are available from 1GB upwards, with selected destinations also offering unlimited data options. If you need more data during your trip, you can purchase a top-up through your account or the Vodafone Travel app. You can also manage your eSIMs and keep track of your data usage online or through the app. For travellers going away with friends or family, Travel Together allows one shared plan to be used across up to five devices, making it possible for a group to share data while managing the plan from one account. - No unexpected costs after purchase Vodafone Travel uses prepaid data plans, so you know what you’re buying before you travel. Once you’ve purchased your eSIM, there are no additional costs for using it, and there are no physical SIM or shipping fees. Your Vodafone Travel eSIM is data-only, so it does not include a phone number for standard calls or SMS. You can continue using your existing mobile plan alongside the eSIM, allowing you to keep your usual number while using the travel eSIM for data abroad. - Designed for travel Vodafone Travel is built around making international connectivity easier. Instead of searching for a local SIM when you arrive, you can arrange your data plan online before you leave, install the eSIM on your compatible device and activate it when you reach your destination. eSIMs also mean there is no plastic SIM card or physical packaging involved, reducing the waste associated with traditional SIM cards. And if you need help, 24/7 support is available through live chat and other support channels. Whether you’re taking a short city break, travelling across multiple countries, going on a longer trip or travelling with a group, Vodafone Travel gives you a flexible way to stay connected without the hassle of changing physical SIM cards. Travel smarter, stay connected. With Vodafone Travel.


Contact info

3.3

Average

TrustScore 3.5 out of 5

399 reviews

5-star
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1-star

No recent history of asking for reviews

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Replied to 93% of negative reviews

Typically replies within 1 week

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3.3

All reviews

(399)

370 reviews in the last 12 months

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Rated 3 out of 5 stars

Not Great

I traveled to Vienna. When getting off the plane I turned on the esim, but didn't get working signal until 45 minutes away in hungary. When purchasing the esim, you're asked what country you will travel to. Instead of giving me a local country number, I got a Netherlands number. I wasn't able to use text.

17 August 2026
Unprompted review
Vodafone Travel eSIM logo

Reply from Vodafone Travel eSIM

Hi Andy,

Thank you for your feedback. We're sorry to hear about your experience.

To help us look into this further, could you please share your order ID? We’ll review your case and follow up via email—please keep an eye on your inbox.

We have sent you a request for information to check your details.

Rated 5 out of 5 stars

I bought the Vodafone Esim

I bought the Vodafone ESim and the service was great, much better than the wifi in the hotels I stayed in
Only issue was that I Lost the connection sometimes when in the F1 circuits surrounded by thousands of people

2 September 2026
Unprompted review
Rated 1 out of 5 stars

Horrible

Horrible! I had connection problems and when I had connection the speeds were very slow. I went to a Vodafone store in Rome and was told they won't help me because I purchased my data plan online.

Horrible speeds and Horrible service.

21 August 2026
Unprompted review
Vodafone Travel eSIM logo

Reply from Vodafone Travel eSIM

Hi Cameron,

Thank you for your feedback. We're sorry to hear about your experience.

To help us look into this further, could you please share your order ID? We’ll review your case and follow up via email—please keep an eye on your inbox.

We have sent you a request for information to check your details.

Rated 1 out of 5 stars

Do not buy Vodafone Travel eSIM!

Do not buy Vodafone Travel eSIM!

I purchased a 40GB travel eSIM for use abroad, but it didn’t work at all. I had to purchase an alternative internet provider because I was left without a working connection.

I contacted Vodafone and requested a refund, but they refused to refund me despite the service not working.

Very disappointing experience. I would not recommend this service to anyone travelling abroad.

20 August 2026
Unprompted review
Vodafone Travel eSIM logo

Reply from Vodafone Travel eSIM

Hi Arra,

Thank you for your feedback. We're sorry to hear about your experience.

To help us look into this further, could you please share your order ID? We’ll review your case and follow up via email—please keep an eye on your inbox.

We have sent you a request for information to check your details.

Rated 1 out of 5 stars

We used this on two separate phones yet…

We used this on two separate phones yet we were charged as the provider said it failed on occasions yet used a different brand last trip no issues

10 August 2026
Unprompted review
Vodafone Travel eSIM logo

Reply from Vodafone Travel eSIM

Hi Jeanette,

Thank you for your feedback. We're sorry to hear about your experience.

To help us look into this further, could you please share your order ID? We’ll review your case and follow up via email—please keep an eye on your inbox.

We have sent you a request for information to check your details.

Rated 1 out of 5 stars

Very poor coverage in US

Very poor coverage in US. Lost signal many times in NY and awful in Florida. Indoor no signal most of the times but the accommodation provided strong wifi. When driving in Florida, away of the coast , there was no signal. A total waste of £20. Luckily my husband got a Kolet which saved us. Next time I'll get Kolet.

5 September 2026
Unprompted review
Vodafone Travel eSIM logo

Reply from Vodafone Travel eSIM

Hi Silvia,

Thank you for your feedback. We're sorry to hear about your experience.

To help us look into this further, could you please share your order ID? We’ll review your case and follow up via email—please keep an eye on your inbox.

We have sent you a request for information to check your details.

Rated 5 out of 5 stars

The connection was great

The connection was great, the package I bought was exactly what I needed and I didn't feel like I was going to run out of data. The installation process was so easy. I used Vodafone when going to Europe and this time to Latin America and both times was great. Highly recommend it.

2 September 2026
Unprompted review
Rated 3 out of 5 stars

APN issue with Vodafone esim Activation

I had an issue to Activate Vodafone in France.
Apparently one has manually to create a new Access Point from
Settings - 'Access point names' (APN) with URL set to either 'live.vodafone.com' or 'travel.vrs.vodafone.nl'.
Their instructions miss to emphasize this requirement, and there is no live support. One relies only on sending an email, and waiting for the response.

29 August 2026
Unprompted review
Vodafone Travel eSIM logo

Reply from Vodafone Travel eSIM

Hi Odessaminsk,

Thank you for taking the time to share your experience and for highlighting the APN setup that helped resolve the issue.

We're sorry to hear that the activation process in France was not as straightforward as expected. We understand how frustrating it can be when additional configuration steps are required and the setup guidance does not make this clear.

Your feedback is valuable, and we will share it with the relevant team as we continue working to improve our instructions and make the activation process as seamless as possible.

Thank you again for your feedback and for helping us improve our service.

Rated 5 out of 5 stars

brilliant

no problems what so ever.couldnt recommend highly enough.my new go to travel esim.

30 August 2026
Unprompted review
Rated 4 out of 5 stars

Overall

Overall, the Vodafone eSIM worked well. Although Vodafone has a strong presence in Turkey, there were times or areas where the smartphone could not connect to the internet at all. However, considering the security of both myself and the data on my phone, I can say it was a successful experience.

28 August 2026
Unprompted review
Rated 1 out of 5 stars

I can't make a Call and the Internet…

I can't make a Call and the Internet Connection was very bad. No more travel eSIM from Vodafone.

20 August 2026
Unprompted review
Vodafone Travel eSIM logo

Reply from Vodafone Travel eSIM

Hi Deniz,

Thank you for your feedback. We're sorry to hear about your experience.

To help us look into this further, could you please share your order ID? We’ll review your case and follow up via email—please keep an eye on your inbox.

We have sent you a request for information to check your details.

Rated 5 out of 5 stars

Good value for money

Good value for money. We were in southern Albania. The connection was excellent—we had 5G everywhere. The only issue was on the way to Tirana, where the signal dropped out.

5 September 2026
Unprompted review
Rated 3 out of 5 stars

Speed was slow

Speed was slow. Other than that, it worked.
I used it for Spain and Italy

22 August 2026
Unprompted review
Vodafone Travel eSIM logo

Reply from Vodafone Travel eSIM

Hi Orly,

Thank you for your feedback. We're sorry to hear about your experience.

To help us look into this further, could you please share your order ID? We’ll review your case and follow up via email—please keep an eye on your inbox.

We have sent you a request for information to check your details.

Rated 3 out of 5 stars

The signal was not the best

The signal was not the best, and in many occasions I end without signal in places than other have plenty of it.
The price was ok but the signal not the best

2 September 2026
Unprompted review
Vodafone Travel eSIM logo

Reply from Vodafone Travel eSIM

Hi Diego,

Thank you for your feedback. We're sorry to hear about your experience.

To help us look into this further, could you please share your order ID? We’ll review your case and follow up via email—please keep an eye on your inbox.

We have sent you a request for information to check your details.

Rated 5 out of 5 stars

Easy to use and cheap

Easy to use and absolutely no worries about expensive data roaming charges. Have used eSIMs twice now for the wife and I in the USA and Spain. Im sold with the idea tbh 😁

20 August 2026
Unprompted review
Rated 1 out of 5 stars

I couldn’t use it at all

I couldn’t use it at all. It was waste of money and time!
It seamed as it is active, but i had no datas.

8 August 2026
Unprompted review
Vodafone Travel eSIM logo

Reply from Vodafone Travel eSIM

Hi Niki,

Thank you for your feedback. We're sorry to hear about your experience.

To help us look into this further, could you please share your order ID? We’ll review your case and follow up via email—please keep an eye on your inbox.

We have sent you a request for information to check your details.

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