Trash Lobster Reviews 

127
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the stunning selection of antique and vintage jewelry, highlighting the exceptional craftsmanship and superior quality of every piece received. Buyers also love the delightful shopping journey, mentioning gorgeous packaging and thoughtful personal notes that make every single order feel truly special and unique. Consumers frequently describe the staff as incredibly kind, approachable, and generous with their deep expertise, creating a wonderful overall buying process. However, some customers also noted that because these are older items, they are not brand new and can occasionally present minor condition flaws or unexpected breakage.

What people talk about most

Product

People report positive experiences with product, noting that antique and vintage pieces are exceptionally... See more

Quality

Customers had positive experiences with quality, finding the jewelry exceptional, phenomenal, and superior.... See more

Staff

Clients share positive opinions on staff, noting that the team and seller are exceptional to work with.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have bought from Rebecca several times now - one charm and multiple chains. I am always blown away when they arrive and I always end up getting a lot of wear out of them (I cannot stress this enough... See more

Rated 5 out of 5 stars

I've purchased from Trash Lobster twice and been absolutely delighted on both occasions. My first serious piece of gold was an antique shield locket a couple of years ago that is worn almost daily and... See more

Rated 5 out of 5 stars

This was my first Trash Lobster purchase but baby I’ll be back! Couldn’t be happier, absolutely unreal stunner of a chain (dare I say my new fave?) and impeccable customer service. Thank you x1 millio... See more

Rated 5 out of 5 stars

Bought a beautiful pair of bamboo hoops. The service was amazing. All queries promptly answered. When my package arrived it was a delight. Lovely scented paper. A sensorial delight. I wear my hoops da... See more


Company details

Written by the company

Trash Lobster is a one-woman jewellery business specialising in solid gold and silver treasures – from antique lockets and charms to vintage chains and statement bracelets. Every piece is carefully sourced, tested, and restored in-house before making its way to a new home. Over the last three years we’ve sold thousands of jewels worldwide, building a community that loves history, quality, and a bit of sparkle with personality. Whether you’re after a meaningful gift, a stackable everyday piece, or a future heirloom, Trash Lobster makes fine jewellery feel accessible, ethical, and fun.


Contact info

4.8

Excellent

TrustScore 5 out of 5

127 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.8

All reviews

(127)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love, love, love

I love, love, love my pieces and get constant complements on both. I had one shipped to the US and the other was hand delivered to my hotel when I was visiting London. Rebecca was wonderful to deal with.

24 September 2023
Rated 5 out of 5 stars

What I ordered was even better…

What I ordered was even better than described and arrived to me as quickly as it possibly could have after ordering. I would absolutely recommend to anyone, an impeccable experience and beautiful jewellery to be cherished forever!

1 October 2023
Rated 5 out of 5 stars

Excellent Quality

The jewellery is always excellent quality and delivered in record time. I love receiving my purchases in the post as they are beautifully wrapped.

14 August 2023
Rated 5 out of 5 stars

Delighted with my purchase!

Delighted with my purchase!
Even though the package had to pass through customs and postal service, order arrived swiftly and in tact 😊
Will certainly recommend GoodFolkJewels to friends and family

18 September 2023
Rated 5 out of 5 stars

Fabulous experience

Fabulous experience — Rebecca is lovely. Bought a ring that is just divine, if anything the website pictures didn’t do it justice! Will for sure be back for more and can’t recommend GoodFolkJewels enough to other antique jewellery lovers.

23 September 2023
Unprompted review
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Reply from Trash Lobster

Reading reviews like this bring such a big smile to my face! Thank you so much for your kind words Eleanor, I'm so pleased you love your new (old) ring ❤️

Rated 5 out of 5 stars

Fabulous experience

Fabulous experience.
Fast delivery, great communications, Rebecca sends the items beautifully packaged, and makes you feel so valued as a customer. She has such passion for her products.

30 July 2023
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Reply from Trash Lobster

I'm so pleased you have enjoyed shopping with me ❤️ Thank you so much for your kind words!

Rated 5 out of 5 stars

Great product

Great product, described perfectly, great price and very quick delivery to Australia. Will definitely be buying more from good folk!!

22 July 2023
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Reply from Trash Lobster

Dear Kelly,

Thank you so much for your kind words - I really appreciate you taking the time to write this and I hope you are loving your new old locket.

Best,
Rebecca

Rated 5 out of 5 stars

Lovely jewellery !

Lovely jewellery, great value and communication from Rebecca. So happy with my purchases and they come beautifully wrapped with a little note too.

15 July 2023
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Reply from Trash Lobster

Dear Sarah,

Always such a pleasure to find you treasures, I'm so happy you've been pleased with your Good Folk additions!!

Rebecca x

Rated 5 out of 5 stars

Wonderful seller and shop

Wonderful first purchase
from the lovely Rebecca. My ring is gorgeous (as I knew it would be) and fits perfectly in my pinky stack.

11 July 2023
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Reply from Trash Lobster

Dearest Tina, thank you for your kind words and your support. I am so touched you took the time to write this and are loving your new ring. Rebecca x

Rated 5 out of 5 stars

Excellent Seller

Wonderful experience. Lovely & fast shipping!

9 July 2023
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Reply from Trash Lobster

Dearest Erin, thanks for being a total pleasure to find treasures for. So happy you are enjoying your Good Folk pieces. Rebecca x

Rated 5 out of 5 stars

Wonderful jewels!

Wonderful jewels!
Fabulous service!

25 June 2023
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Reply from Trash Lobster

Dearest Sadie, thank you so much for your kind words - they are much appreciated!! Rebecca x

Rated 5 out of 5 stars

Just perfect!

Lovely seller, the product was delivered quickly and so beautifully packaged. Very pleased with my purchase and wouldn't hesitate to buy from goodfolkjewels again :)

7 June 2023
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Reply from Trash Lobster

Thank you so much for you kind words, they are so appreciated! I am so pleased you are loving your Good Folk addition. Rebecca x

Rated 5 out of 5 stars

Amazing chain ring

I am thrilled with my chain ring. The ring is well made and super comfortable. The purchasing process was easy with great communication from Rebecca. I am very happy with the entire experience

23 May 2023
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Reply from Trash Lobster

Dear Katt, thank you for being such a pleasure to work with and I am so happy you are thrilled with your ring. I really adored that chain and think it produced some unparalleled rings. Your feedback is hugely appreciated. Rebecca x

Rated 5 out of 5 stars

Amazing

Amazing! My ring arrived quickly and just as described.

21 May 2023
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Reply from Trash Lobster

Thanks so much for your review L! That ring is totally gorgeous and I'm so happy she has a wonderful home with you. Best wishes, Rebecca

Rated 5 out of 5 stars

Fast Shipping, Gorgeous Bracelet!

This bracelet arrived two days after I ordered it and it had to travel overseas! In addition to the absurdly fast shipping, the bracelet was absolutely stunning…already one of my favorites. Thank you so much for everything!

22 May 2023
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Reply from Trash Lobster

Dearest Stephanie, thank you so much for your kind words! I was so excited when you placed your order - it has been one of my favourite bracelets of the year - such a statement piece. So glad it arrived safely and quickly with you. Best wishes, Rebecca

Rated 5 out of 5 stars

Super easy purchase and delivery

Super easy purchase and delivery. The ring is as lovely as it appeared in the photos.

21 May 2023
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Reply from Trash Lobster

Hi Rani, thanks so much for taking the time to leave a review - it is so appreciated. I'm so pleased you love the ring - the rubies on that one are really stunning! Best wishes, Rebecca

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