Trash Lobster Reviews 

127
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the stunning selection of antique and vintage jewelry, highlighting the exceptional craftsmanship and superior quality of every piece received. Buyers also love the delightful shopping journey, mentioning gorgeous packaging and thoughtful personal notes that make every single order feel truly special and unique. Consumers frequently describe the staff as incredibly kind, approachable, and generous with their deep expertise, creating a wonderful overall buying process. However, some customers also noted that because these are older items, they are not brand new and can occasionally present minor condition flaws or unexpected breakage.

What people talk about most

Product

People report positive experiences with product, noting that antique and vintage pieces are exceptionally... See more

Quality

Customers had positive experiences with quality, finding the jewelry exceptional, phenomenal, and superior.... See more

Staff

Clients share positive opinions on staff, noting that the team and seller are exceptional to work with.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have bought from Rebecca several times now - one charm and multiple chains. I am always blown away when they arrive and I always end up getting a lot of wear out of them (I cannot stress this enough... See more

Rated 5 out of 5 stars

I've purchased from Trash Lobster twice and been absolutely delighted on both occasions. My first serious piece of gold was an antique shield locket a couple of years ago that is worn almost daily and... See more

Rated 5 out of 5 stars

This was my first Trash Lobster purchase but baby I’ll be back! Couldn’t be happier, absolutely unreal stunner of a chain (dare I say my new fave?) and impeccable customer service. Thank you x1 millio... See more

Rated 5 out of 5 stars

Bought a beautiful pair of bamboo hoops. The service was amazing. All queries promptly answered. When my package arrived it was a delight. Lovely scented paper. A sensorial delight. I wear my hoops da... See more


Company details

Written by the company

Trash Lobster is a one-woman jewellery business specialising in solid gold and silver treasures – from antique lockets and charms to vintage chains and statement bracelets. Every piece is carefully sourced, tested, and restored in-house before making its way to a new home. Over the last three years we’ve sold thousands of jewels worldwide, building a community that loves history, quality, and a bit of sparkle with personality. Whether you’re after a meaningful gift, a stackable everyday piece, or a future heirloom, Trash Lobster makes fine jewellery feel accessible, ethical, and fun.


Contact info

4.8

Excellent

TrustScore 5 out of 5

127 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(127)

28 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good quality and reliable

Whenever I want to buy a beautiful and good quality chain, Goodfolkjewels is where I go. I love every single thing I have bought from there. The owner is a pleasure to interact with, is super friendly and goes out of her way to help you find the perfect chain for you. Also in my last order she included a sticker of the most adorable dog wearing a hat - made my day!

1 February 2025
Unprompted review
Rated 5 out of 5 stars

The best

She finds the best chains. She’s also a brilliant educator, kind, funny, and generally stellar

15 February 2025
Unprompted review
Rated 5 out of 5 stars

Lovely people and lovely jewelry

Lovely people and lovely jewelry. All experiences I have had with Good Folk Jewels has been so positive and I love the eclectic finds they share. Every order is lovingly hand packed and you can see the love in everything that they do.

30 December 2024
Rated 5 out of 5 stars

Fantastic…

Beautiful bracelet and Fantastic customer service from Rebecca and the team - highly recommended!

15 January 2025
Unprompted review
Rated 5 out of 5 stars

Trust in Good Folk

Love Good Folk! Their quality is next level. Trust Rebecca’s eye for vintage and antique jewellery. She is on point with everything!

9 December 2024
Rated 5 out of 5 stars

Beyond excellent!

Great company, awesome people. Ordered from USA and my item shipped immediately and arrived quickly. Exactly as described/pictured and customer service was beyond excellent.

1 August 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look