Good and empressive but there is one thing is missing we have not change our payment method jazcash to easy paisa or vise versa. Provide this facilty also .so we can change our wallet easy paisa or ja... See more
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See what reviewers are saying
On time registration and transaction process give me hope in the high tech involved in the process with in a short time the money already in my account for immediate use. This really swept me off my f... See more
Merchant using TransFi scammed me - Did not receive my Toncoin (TON) I used TransFi to pay for Toncoin (TON) on 10 May 2026. My transaction was successful, and I received an official confirmation e... See more
Company replied
Excellent On-Ramp Service Tried TransFi for a small BTC purchase and I'm impressed. The integration with Bitget is seamless, the fees are transparent, and the processing time was quick. Will defin... See more
Company replied
Company details
Written by the company
TransFi helps businesses and individuals access better ways to move money. Combining industry-leading coverage of currencies and payment methods, our platform delivers compliant payouts, collections, and ramp services across Asia, Europe, LatAm, Africa, and North America. In our pursuit to advance economic prosperity through borderless finance, TransFi is making international money movement faster, less expensive, and more reliable than ever.
Contact info
Dubai, U.A.E.
- customercare@transfi.com
- transfi.com
You should know
3.9
Great
707 reviews
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I didn’t receive my order waste of…
I didn’t receive my order waste of money and time
18 April 2026
Unprompted review
Reply from TransFi
Hi Argel,
To help us look into your issue as quickly as possible, could you please share the Order ID or the email address associated with your TransFi account?
Once we have these details, we’ll review your case and get back to you promptly.
Best regards,
TransFi Support Team
The money didn't go into my Ronin…
The money didn't go into my Ronin wallet.
21 April 2026
Unprompted review
Reply from TransFi
Hi Jaypee,
To help us look into your issue as quickly as possible, could you please share the Order ID or the email address associated with your TransFi account?
Once we have these details, we’ll review your case and get back to you promptly.
Best regards,
TransFi Support Team
Reply from TransFi
Hi Coky Rahardian,
Thank you so much for your feedback!
We’re glad to hear you found it easy, fast, and with good pricing.
It’s been very difficult to add fund…
It’s been very difficult to add fund and been able to use the card, bc even when I already add the funds to my card it still says that my card hasn’t been funded
15 April 2026
Unprompted review
Reply from TransFi
Hi Uriel,
To help us look into your issue as quickly as possible, could you please share the email address associated with your TransFi account?
Once we have these details, we’ll review your case and get back to you promptly.
Best regards,
TransFi Support Team
I had a very seamless and smooth…
I had a very seamless and smooth transaction in less than 3 minutes
I would also love is the option of withdrawal to our local bank and service providers
Not just for payments only
18 April 2026
Unprompted review
Reply from TransFi
Hi Paulsen Alt,
Thank you so much for your feedback!
We’re really glad to hear you had a seamless and smooth transaction in under 3 minutes.
Reply from TransFi
Hi Mohammad Ramiz,
Thank you for your feedback!
We’re glad you found it fast, easy, and trustworthy with good pricing.
Reliable and easy
20 April 2026
Unprompted review
Reply from TransFi
Hi Jay Patrick Panggaral,
Thank you so much for your feedback!
We’re glad you find TransFi reliable and easy to use.
Transfi all the way
We appreciate you Transfi, now we can buy xrypto with momo in Trust wallet
19 April 2026
Unprompted review
Reply from TransFi
Hi Nanwe Lawrence Mwini,
Thank you so much for your support!
We’re really glad you’re enjoying the experience with TransFi.
keep up the good service
keep up the good service , many users will come and goodluck .
20 April 2026
Unprompted review
Reply from TransFi
Hi Christopher Ryan,
Thank you so much for your kind words and encouragement!
We’ll definitely keep up the good service and continue improving the experience for all users.
After I paid the amount needed
After I paid the amount needed. The browser became error with a logo of cant fix blah blah blah. So I became worry of the transaction.
So far the coin still got.But still that was the crucial part but the page error and no way to refresh it
19 April 2026
Unprompted review
Reply from TransFi
Hi Roniel Abdon,
To help us look into your issue as quickly as possible, could you please share the Order ID or the email address associated with your TransFi account?
Once we have these details, we’ll review your case and get back to you promptly.
Best regards,
TransFi Support Team
Satisfied!
19 April 2026
Unprompted review
Reply from TransFi
Hi Joseph Gil Suaybaguio,
Thank you so much for your feedback!
We’re really happy to hear that you’re satisfied with the experience.
Reply from TransFi
Hi GLADINESSAH,
Thank you so much for your kind feedback!
We’re really glad to hear that you found the experience easy, convenient, and fast.
Super Easy then Binance.
Super Easy then Binance P2P transaction to load Dollar from BD, Input Your Local Account Number, then Cashout from same number. Click I have paid. Amazing Dollar Loaded. Super Easy.
16 April 2026
Unprompted review
Reply from TransFi
Hi Siam Islam,
Thank you for your feedback!
We’re glad to hear you found the process simple and seamless.
Good and faster
16 April 2026
Unprompted review
Reply from TransFi
Hi Gifary Deo Rahman,
Thank you for your feedback!
We’re glad you found our service fast and reliable.
Reply from TransFi
Hi ADI ISKANDAR,
Thank you for your feedback!
We’re glad you experienced such fast transactions—your support means a lot to us!
Good customer support
I faced some issues while using TransFi, reached out to their customer support, and the problems were solved quickly.
8 April 2026
Unprompted review
Reply from TransFi
Hi Anh,
Thank you for your feedback! We’re glad our support team could quickly resolve your issue.
Reply from TransFi
Hi Allan Navarro Sanchez,
Thank you for your feedback! We’re glad you had a fast and smooth experience.
My friend send money for me and i can't…
My friend send money for me and i can't receive it and they help center is not responding
13 April 2026
Reply from TransFi
Hi Razer,
We would like to clarify that your order OR-260409060226152812 was successfully completed in just 3 minutes, and the crypto has been delivered as confirmed by our payment partner.
Transaction Hash: 0x41b0a043dcd2389816347e05309607a43121d821eacb34f2e162fca9ef756e3a
As the transaction has been fully completed and settled without any failure or delay, the case is considered resolved from our end.
We request you to review and update your rating accordingly, reflecting the final status of the transaction.
If you still believe there is an issue, please share the relevant order details so we can verify it internally. You may also raise a ticket using this link: https://www.transfi.com/help-center
Best regards,
TransFi Support Team
Thanks received my crypto
I have cashed out 6400 taka from my merchant number 01571230129 to bKash, to this number 01888418844 you gave me. But it says payment failed. Then I gave the transaction number ( DDD45L6TXK) then it says payment failed. But I have made the payment. Please check and give me my crypto. Please. Providet Order ID number OR-260413213518816188.
And bitget order number is 3950649
I submitted a ticket to your support, from there it says that they did not receive the payment, they wanted proof of payment. Later I have given a screenshot and video of my proof of payment in the replay of the said Gmail. But no replay is being given to me, my issue is not being resolved. I have made the payment. Please check and release me the crypto. Then I will come here and give 5 stars, and I will tell you more about the service.
ticket no #72198
14 April 2026
Unprompted review
Reply from TransFi
Hi Ma kabir Uddin,
We’re happy to share that the issue related to order OR-260413213518816188 has now been fully resolved. The payment has been successfully processed, and the crypto has been delivered.
Transaction Hash: 0x1bf5c438f0e4511b0d615a21c611a906399003bf8dc9624a3d6cef76a3a54305
We understand that your initial experience led to a 1-star review, and we truly appreciate your patience while we worked on resolving the issue.
If you’re satisfied with the final outcome, we kindly request you to consider updating your review to reflect your latest experience. Your feedback is extremely valuable to us.
Thank you for your understanding and support.
Best regards,
TransFi Support Team
From indonesia to nigeria
I really appreciate that I found a site that can wire money to my husband in nigeria. Thank you so much. And free fee.
14 April 2026
Unprompted review
Reply from TransFi
Hi Amellia Amellia,
Thank you for sharing your experience! We’re glad you found our service helpful and convenient for sending money. Your support means a lot to us.
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