transcriptionstaff.com Reviews 166

TrustScore 3 out of 5

3.0

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Rated 3 out of 5 stars

I applied for an account on May. After submitting the given test, I received a notification test indicating that I'll receive an email within four business day's. Since then, I've got no response... See more

Company replied

Rated 1 out of 5 stars

The worst employee employer experience ever. It's either this people are scam or they just ride on people's blood no wonder they are hiring throughout because they terminate people's accounts as they... See more

Rated 5 out of 5 stars

The experience is not bad. The comments on my tasks are reasonable and their targets are achievable. The support staff are always there to assist. I haven't experienced the negative stuff that others... See more

Rated 4 out of 5 stars

The company has been great ever since I started here. Although recently, I am experiencing some technical issues. First was the transcript I proofread that reflected on my report after submission and... See more

Company details

Written by the company

Welcome to the official review site for TranscriptionStaff.com. We value open communication and candid feedback from our freelancer community. Remember, there are no shortcuts here. Our zero-tolerance policy rewards quality work and deters fraudulent practices. Any attempts to cheat will result in immediate account termination. Uphold our standards, and you'll receive fair compensation.


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3.0

Average

TrustScore 3 out of 5

166 reviews

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Replied to 40% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

The proofreaders DO NOT rate ALL the…

The proofreaders DO NOT rate ALL the works, so in my case, I can't appeal for my 3 stars and 4 stars because you only have an 'appeal' link if your rating is 2 stars, I had 8/12 works rated, and the ones that I did perfectly were unfortunately the ones that had gone unrated.

I was under the impression that ALL the works would get rated so I decided to work twice as hard and unfortunately for me it backfired, only 8/12 were rated so naturally the average will not be do me any good unless I get all 8 rated in 5 stars, only the audio which gave me a hard time (because it sounded awful and incomprehensible) were rated.

I would have worked so well for this job had they only given me a chance, I'm stuck at a 3.40 rating when I know I would've been a higher rating if only all my works were rated.

I believe in karmic energy, and if what the rumors are saying is true about this site. Then I hope God be with everyone who corrupts good and honest people trying to make a living.

I'm pretty sure a prompt script would be replied to this feedback, and they'll say "We expect ALL your works to be of quality work.." Or somewhere along the lines of "It's your fault you weren't perfect" when they can't even rate our work as stated in the guide they had given.

It's a good thing that I like documenting milestones in my life so I recorded every bit of experience I went through and will talk about my experience in a different platform soon.

16 July 2024
Unprompted review
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Reply from transcriptionstaff.com

We can only invite proofreaders to rate your work; we cannot force anyone to provide a rating. When people are forced to rate, it does not truly reflect their intentions.

Additionally, our termination threshold is 3.5, which is already a low score. We are not looking to purchase services from individuals who consistently receive 3-star or lower ratings. We are primarily interested in working with those who consistently deliver 4 to 5-star quality, with the occasional accidental 3-star rating.

If your goal is to achieve 3 or 4 stars, you won't last long in the system. However, if you aim for perfection, then ratings will not be an issue for you.

Rated 1 out of 5 stars

NOT RECOMMENDED!!!!

I worked there for 12 days! Everyday, they gave me 5 star rating/good QA rating. It was supposed to be Payday on Monday, and then all of a sudden they terminate my account due to "WRONG SPEAKER LABEL" AS IF!!! WRONG LABEL MY ASS!!!! A FUNNY EXCUSE FOR YOUR SCAMMING! I worked my ass off just to give you the best output! AND I DON'T GET A PAY FOR THAT???? ZERO TOLERANCE MY ASS! YOU AND YOUR FUNNY EXCUSES! SCAMMERS! YOUR DOWNFALL WILL COME! TIME WILL TELL!

4 July 2024
Unprompted review
transcriptionstaff.com logo

Reply from transcriptionstaff.com

The freelancer was terminated for fraud. She selected a file with multiple speakers but failed to label the speakers as per the guidelines. Instead, she used a dash ("-") to indicate speaker changes without providing any speaker labels. Upon reviewing her previous work and her test, we found that she had done everything correctly, indicating that her recent actions were intentionally fraudulent.

Rated 5 out of 5 stars

Excellent Company for Transcription and Proofreading Opportunities

I have been working with TranscriptionStaff.com as a transcriptionist and proofreader, and my experience has been outstanding. The company is not only dedicated to providing high-quality transcription services. Still, it is also on the path to becoming a major player in the industry, which promises even more growth and opportunities.

One of the aspects I truly appreciate is the availability of long-term projects. These projects allow me to immerse myself fully in the content, ensuring accuracy and consistency throughout the transcription. Long-term assignments also provide a stable workflow, which is beneficial for maintaining a steady income and honing my skills over time.

Working on extended projects has several advantages. Firstly, it allows me to develop a deeper understanding of the subject matter, which results in more precise and nuanced transcriptions. Secondly, the continuity of work fosters a sense of job security and professional satisfaction. Lastly, it provides ample opportunity for professional growth, as I am constantly learning and improving my transcription and proofreading skills.

The team at TranscriptionStaff.com is incredibly supportive and always available to assist with any queries or issues. The company's commitment to quality and professionalism is evident in every interaction. I am excited about the company's growth and the new opportunities it will bring.

I highly recommend TranscriptionStaff.com to anyone seeking a reliable and fulfilling transcription job. The combination of long-term projects, a supportive team, and the promise of future growth makes it an excellent place to work.

28 June 2024
Rated 5 out of 5 stars

It is my first time to do this type of…

It is my first time to do this type of job and I must say that I am not quite familiar with this. But with the help of the guides given at the very start, I am learning and quite having the grasp of what I am doing and I am surprised that I did most of my job correct given that I am still learning how to transcribe.

28 June 2024
Rated 5 out of 5 stars

This company allowed me to showcase my…

This company allowed me to showcase my skills as a proofreader and also, a transcriber. What I like most about this company is the people behind it. The staff who provides assistance, whenever needed.

3 May 2024
Rated 1 out of 5 stars

It's my first time for this job.

"It's my first time for this job."
Everything in our life we've been experience a lot of obstacles,but there is one way to solve the problem.Is you have to put on trust in God not in you're understanding.

30 April 2024
Unprompted review
Rated 3 out of 5 stars

Not bad

I just have 3 concerns. First, the delete account button; I think you guys can do away with that or at least find another way to help staff that no longer want to work with you terminate their accounts. As it is currently, you make it is too easy for any malicious person with access to a staff's computer to easily terminate the account against your wish.
2. If QC, AI or Proofreader is rejecting a file, can it be highlighted for the proofreader, or the next proofreader because more often that not, it is just a small section of the work that has a problem, which even the next proofreader might fail to notice.
3. I had work that had been accepted and submitted like 5 days earlier rejected again, like the way AI QC rejects work. Another case; I had submitted work on a Saturday and the work gets moved and recorded that I completed it on a Monday. Such cases always end up costing us the 30% bonus even though it is not your fault. Otherwise, good experience so far.

19 March 2024
Unprompted review
Rated 5 out of 5 stars

Good site to earn remotely

Transcriptionstaff.com exceeded expectations with stellar services and enticing incentives. Their accuracy, efficiency, and rewards program deserve every bit of the 5-star rating. Highly recommend it for top-notch transcription needs!

29 March 2024
Rated 5 out of 5 stars

Great platform

Great platform
I think Transcription Staff is a great company. They offer a chance for both transcribers and proofreaders to grow their skills. Most importantly, I love the Customer Support. Always ready to assist.

23 February 2024
Rated 5 out of 5 stars

Great Place to Work and Grow your Skills.

I have been working here for the past six months and the experience has been very good. I've had my highs and lows with the company, but they have all been learning experiences and I appreciate all the highs and lows. I would also like to appreciate the Customer Support team, they are always ready to help and always answer whenever you ask something. Also, they pay every week and you also get to enjoy the 30% bonus if you hit your target each week. All in all, positive work environment and there is opportunity for growth in the company.

27 February 2024
Unprompted review
Rated 1 out of 5 stars

They're scammers, they don't pay most of the work even though it's peanuts. They're scammers.

They make different people go through the same transcript each time telling them that the AI has rejected the work and in the end not paying, I feel like they scam people a lot.

Their pay is way too low that it can't sustain anyone.

They don't respect their transcribers.

Files that are supposed to pay well like legal files also pay peanuts and they expect good results.

22 November 2023
Unprompted review
transcriptionstaff.com logo

Reply from transcriptionstaff.com


1. If work is rejected due to poor quality, it is returned to the pool for someone else to redo. If we were scamming, we would simply keep the rejected work instead of allowing another chance to complete it correctly. Thus, sending it back to the pool demonstrates that we are not engaging in a scam.

2. The payment for each transcription job is clearly displayed next to the listing. You have the freedom to choose any job that suits you, and if none are satisfactory, you have the option to delete your account.

3. We expect the quality of your work to match the high standards demonstrated during your successful test, where only less than 10% of applicants are accepted based on their performance on a very challenging test.

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