After 1 month all of the paint behind the grill peeled off to reveal rust. Traeger customer service was horrible. My local ace (where I bought it) worked to get me a new one 1 week later. The new one... See more
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I’ve had this grill for eight years. There’s a reason why warranties are short and commit to binding arbitration. It worked ok for the first few years. Since then I’ve replaced the hot rod and temp... See more
I can’t believe it’s called a grill. My unit a Woodridge is nothing like a grill. A better description wood be an inefficient convection oven. Do they have an insulated blanket? Maintaining 500 de... See more
I have had my Traeger Tailgater pellet smoker for a few years. It worked well for a few months then I had a problem with it running too cold. At that time customer support was fabulous. They took t... See more
Company details
Information provided by various external sources
Traeger grills is the original wood fire grill. Learn about our 6-in-1 cooking versatility. You can grill, bake, smoke, roast, braise, & BBQ with Traeger.
Contact info
Wilmington Avenue 1215, 84106, Salt Lake City, United States
- traegergrills.com
1.5
Bad
126 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Bought a silverton from Costco (thank…
Bought a silverton from Costco (thank them for their return policy). Traeger was NO help in diagnosing my heating issue and if you can believe this, they do not even have a SERVICE representative or company to service their products. I said to them "In Irvine CA (So cal) you are telling me there is no representative to support your products?" the answer was no and I was to take it back to Costco, which is did and even they said, they have seen many issues with traeger. Stay away from Traeger.
31 August 2020
Unprompted review
Terrible Customer Service
Product arrived damaged and when calling customer service, as the information indicated, they refused to help. They do not stand by their product and will do anything they can to to get out of warranty. Terrible experience and won't do business with them again.
2 July 2020
Unprompted review
Purchased a Silverton Grill for over…
Purchased a Silverton Grill for over $700. The temperature was never what dialed on the control unit. Called Traeger Grills and they diagnosed the problem to be the RTD, temperature sensor. It has been over two months and still on Back Order. Not happy with the response to get my grill working. As of now, it is just a very heavy paper weight.
7 October 2019
Unprompted review
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