TradingShenzhen Reviews 

11,087
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 787 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the exceptionally fast shipping times, highly competitive prices, and the top-notch quality of the flagship devices received. Buyers deeply appreciate the transparent product descriptions, helpful included accessories, and the secure packaging that ensures items always arrive in pristine condition. However, some people mentioned that shipping and order processing could occasionally take significantly longer than expected. A few reviewers also experienced frustrating communication hurdles or noted sparse tracking updates during international transit. Other consumers encountered minor challenges with support responsiveness when trying to resolve specific post-purchase issues.

What people talk about most

Product

Consumers find product to be positive, highlighting great prices and access to configurations not sold... See more

Delivery service

Clients share positive opinions on delivery service, highlighting impressively fast shipping times and secure... See more

Order

Users describe positive interactions with order, highlighting smooth and straightforward purchasing... See more

Price

Customers consistently note positive experiences with price, highlighting significant savings and deals... See more

Quality

People report positive experiences with quality, highlighting top-notch standards and excellent conditions... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Even tho there are some downsides to having a Chinese rom phone, tradingshenzen is completely transparant about it which I really appreciate. The shipping was faster than I expected, since I was fu... See more

Company replied

Rated 5 out of 5 stars

I had read some negative reviews about delayed deliveries and faulty products, so I was a little worried when I placed my order. However, everything turned out great for me. The phone arrived saf... See more

Company replied

Rated 5 out of 5 stars

The package arrived in Central Italy in just 10 working days (excluding Saturdays and Sundays), super protected by flawless bubble wrap packaging. Inside, along with the phone, I found some very welco... See more

Company replied

Rated 5 out of 5 stars

Everything went perfectly well. The brand new device arrived in good condition within forecasted timeline. As promised without any customs clearance cost on buyer's site. Description of OS is exact... See more

Company replied


Company details

  1. Cell Phone Store

Written by the company

TradingShenzhen sells high quality smartphones, tablets and other accessories from China. We offer German and English support, aftersale service and reasonable price.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

11K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(11,087)

1,330 reviews in the last 12 months

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Rated 4 out of 5 stars

Order : NNIBLJBLC (oppo find x9 pro 12/256)

I'm very satisfied with this website. I placed my order on July 13 and received it today (July 30).

I sent 2 emails because my order was stuck on "Order Processing" for about 10 days. Before it arrived today, I was worried because the status never changed. It turns out the package was already on its way, they just didn't update the tracking until around 6-7 days later.

I gave 4 stars instead of 5 because the customer support replies didn't feel very professional. When I asked twice where my phone was because I was concerned about the "Order Processing" status, they gave me simple answers like "this will ship ASAP no worries"

However, I'm still really satisfied because they didn't lie at all—it really did ship ASAP!

I definitely recommend this website, and I won't hesitate to order from them again and again.

Now I just hope this OPPO phone will be good. Maybe I'll change my rating to 1/5 if the phone doesn't work, but so far everything seems fine. Right now it's 4/5. If there are any issues with the phone, I'll contact support again.

But for now, thank you so much!

30 July 2026
Unprompted review
TradingShenzhen logo

Reply from TradingShenzhen

We appreciate the honest feedback, Yassinox Le boss, and we're glad your OPPO phone arrived safely. Your comments about our support and tracking updates are very helpful, and we'll work on improving this communication. We hope you love the new device and look forward to serving you again.

Rated 5 out of 5 stars

Gave me a free upgrade

Wow, really great customer support, i ordered the oppo find x9 pro 256gb 12gb ram version(680 euros) and they upgraded my order to 512gb 16 gb ram(this version cost about 750 euros), at first i thought they made a mistake but them i contacted them on email and they said i can keep it and the warranty isnt voided, so i was very happy and thankful, eventho there were other alternatives website that offer the same thing from china, they were bit more expensive and and i guess less secure, my phone arrived in like 7 days after they shipped it which is very fast cuz i live in austria and austrian Post is slow especially when ordering things from china, so yea im happy with my phone i dont have any issues 10/10,

And yea also they can repair my phone here in europe if it ever breaks or sum

22 June 2026
Unprompted review
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Reply from TradingShenzhen

It was a pleasure reading your review, Abdul. We are glad we could surprise you with that memory upgrade and that your Oppo arrived in Austria so quickly. It's also great to know our local European repair option gives you peace of mind. Enjoy your new phone, and we hope to welcome you back in the future.

Rated 5 out of 5 stars

Very good shop with best prices. Trustworthy

Very well made website.
Ordering process was smoth and the updates on the shipping status were fantastic.
Also ships very fast and well packed.
Would buy again at any time.

22 June 2026
Unprompted review
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Reply from TradingShenzhen

It means a lot to get your feedback, Marc. We design our website and shipping updates to be as helpful as possible, so it's great to know your order arrived quickly and safely. We'd love to help you out again whenever you're ready.

Rated 5 out of 5 stars

Everything’s fine

Everything went perfectly and exactly as described. Delivery was very quick (order placed on 17 July and delivered on 28 July)

28 July 2026
Unprompted review
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Reply from TradingShenzhen

It is wonderful to hear that everything arrived so quickly and matched the description perfectly, Cliente. We really appreciate you sharing your experience and hope to assist you again in the future.

Rated 5 out of 5 stars

Easy ordering and payment

Looking for a replacement mini tablet, I finally decided on the Xiaomi Redmi K Pad 2 (China version) as it had the right balance of cost versus features. I followed several recommendations and chose TradingShenzhen as my supplier. I was impressed by the site’s clarity and the straightforward process for ordering and payment. Delivery took 8 days (impressive) and the tablet arrived well packed and undamaged. There were no extra costs for delivery to the UK.
The tablet arrived with Google Play Store installed and is everything I wanted it to be. Sure, there are several system apps in Chinese that can’t be removed, but I’ve gathered them into folders and as far as possible turned off updates and notifications for those apps. To all intents and purposes, I now have an English language Android tablet that does everything I want it to. I’m not a gamer so can’t comment on that, but it’s great for streaming on the move.
So, totally hassle free purchase of a great little tablet.

21 June 2026
Unprompted review
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Reply from TradingShenzhen

Hi Glenn, we really appreciate you sharing your experience. It’s great to know the tablet reached the UK so quickly and that your clever workaround for the Chinese system apps worked out so well. Thank you for choosing us, and we hope you enjoy streaming your favorite shows on the go!

Rated 5 out of 5 stars

Package with PC has come on time

Package with PC has come on time. Everything thing is ok and I'm happy 😊

24 July 2026
Unprompted review
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Reply from TradingShenzhen

It is wonderful to hear that your new PC arrived right on schedule, M B. Knowing everything is running smoothly and that you are happy with the delivery really makes our day. Enjoy your new setup, and we hope to assist you again down the road.

Rated 5 out of 5 stars

My first phone from TradingShenzhen

The best phone i ever had. Perfect cameras (Hasselblad), amazing battery life and perfect software.

Smooth delivery, no delays.

20 July 2026
Unprompted review
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Reply from TradingShenzhen

It is fantastic to hear how much you are enjoying your new phone, Olaf. We are glad the Hasselblad cameras and battery life are living up to your expectations, and that the shipment arrived without any delays. Enjoy capturing great memories with your new device, and we hope to welcome you back in the future.

Rated 5 out of 5 stars

my Vivo X300 Pro

I recently received my Vivo X300 Pro and I'm very happy with my purchase. The prices are much lower than global version, and the phones are genuine and in excellent condition.

The phone came with a few Chinese apps pre-installed, but they were very easy to remove. The company even has a tutorial on their YouTube channel showing exactly how to do it, so it only took a couple of minutes.

Shipping was also impressive. My order arrived in 7 working days, which was faster than I expected for an international shipment.

I've seen many people mention that customer support can be slow or difficult to deal with. Personally, I haven't had any problems yet, so I can't judge their support based on my own experience.

Overall, I had a very positive experience and would recommend them if you're looking for a great deal on a phone.

21 July 2026
Unprompted review
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Reply from TradingShenzhen

We are glad to hear you are enjoying your new Vivo X300 Pro, Adam. It is great that our YouTube guide made removing those pre-installed apps so quick, and that the shipping was so fast. Enjoy your fantastic new phone, and we hope to welcome you back next time you need a great deal.

Rated 5 out of 5 stars

All sorted well!

20 July 2025
Unprompted review
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Reply from TradingShenzhen

It is great to know we got everything sorted out perfectly for you, Michal. We appreciate you taking a moment to share this feedback. Hope we can help you out again in the future.

Rated 1 out of 5 stars

they send me the phone with the wrong…

they send me the phone with the wrong phone case
and i took a very long time for delivery. Unfotunately I cannot recommend TradingShenzhen.

17 July 2026
Unprompted review
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Reply from TradingShenzhen

Just one simple question.

But the order was easy? The payment was done ok? The delivery was done? The phone is there? The package is there? Everything works?

But the case was wrong; ok, yes, this is of course worth just 1 STAR.

Or, you could write us and we find a solution.

Rated 5 out of 5 stars

I had a wonderful experience with…

I had a wonderful experience with shopping on tradingshenzhen.com . There support system is very quick and diligent. I had made a mistake in buying a product (my fault) and their support staff (Mr. Chang) was quick in resolving the issue . I will definitely buy from them in future.

16 July 2026
Unprompted review
TradingShenzhen logo

Reply from TradingShenzhen

Hi customer ky, we really appreciate you sharing your experience. It is wonderful to hear that Mr. Chang could quickly sort out that ordering mistake for you. We always aim to provide fast and helpful support, and we look forward to welcoming you back for your next purchase.

Rated 5 out of 5 stars

Is good

Is good, very recommended insane battery and good camera and procesor

15 July 2026
Unprompted review
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Reply from TradingShenzhen

Hi Mauricio, we really appreciate you sharing your experience. It is great to hear that you are loving the insane battery life, camera, and fast processor. Enjoy your new device, and we hope to see you again soon.

Rated 5 out of 5 stars

So great support

I have bought Oppo find X9 ultra, so fasf delivery without tax and fee.
Support via mail so fast answer and competent. Perfect quality of phone. I can recommend site for purchase.

10 July 2026
Unprompted review
TradingShenzhen logo

Reply from TradingShenzhen

Hi Iryna, we really appreciate you sharing your experience. It is wonderful to hear that your Oppo Find X9 Ultra arrived so quickly and that our email support team could assist you promptly. We hope you have a fantastic time enjoying your new phone, and we look forward to welcoming you back in the future.

Rated 5 out of 5 stars

Great service for cheap prices

The service was perfect: with a very cheap price, I received a perfectly good Xiaomi 17 Pro, and since I am from Italy, they even gave me an adapter for the charger for my region! I absolutely recommend using this website to import from China.

13 July 2026
Unprompted review
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Reply from TradingShenzhen

We appreciate your feedback, Pierluigi. It is wonderful to hear that your Xiaomi 17 Pro arrived safely and that the EU charger adapter was useful for you in Italy. Providing complete, ready-to-use packages at great prices is always our goal. We hope you enjoy your new device, and we look forward to helping you with your next import.

Rated 5 out of 5 stars

It was a pleasant experience buying from them. I recommend it 100%.

It was very easy and a great experience. The servic was helpful and fast.

30 June 2026
TradingShenzhen logo

Reply from TradingShenzhen

Hi Emely, we really appreciate you sharing your experience. It is wonderful to hear that our team provided such fast and helpful support to make everything easy for you. We look forward to assisting you again whenever you need us.

Rated 2 out of 5 stars

My order arrived very well packaged

My order arrived very well packaged, but inside the packaging, I don't know what happened!!! The plastic wrapping the cell phone box is cut, perhaps by something sharp, maybe a razor blade. Clearly the phone was tampered with before shipping, I don't know why! Another thing that proves it was tampered with is the fact that when I turned on the phone, it went straight to the main menu, it didn't start with the initial setup. I wasn't happy about that.

27 May 2026
Unprompted review
TradingShenzhen logo

Reply from TradingShenzhen

Sorry, but have you red the description on the site? Every Chinese Shop, who installs Google Play Store, as this isn't available in China, has to unpack, install the play store and adjust the device, so uninstall bloatware, we use androiddebloater.com tool.

This is our and all the Chinese shops service, although we test the device, therefore there should be a test protocol label inside.

This is nothing wrong, this is normal.

Rated 5 out of 5 stars

The item arrived quick and without any…

The item arrived quick and without any issues.

5 June 2026
Unprompted review
TradingShenzhen logo

Reply from TradingShenzhen

Hi Alexandru, we are glad to hear your order reached you so quickly and in perfect condition. Providing a smooth, hassle-free experience is always our goal. Thank you for sharing your feedback, and we hope to welcome you back again soon.

Rated 5 out of 5 stars

All ok, excellent

All ok, shipped fast.

28 June 2026
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Reply from TradingShenzhen

Hi Customer, we appreciate you taking the time to share your feedback. It is great to know that everything went smoothly and your order arrived quickly. We hope to see you again soon.

Rated 5 out of 5 stars

Everything worked perfectly

Everything worked perfectly. From the purchase process, delivery time, the price to the product itself (OnePlus 15), everything was—and remains—exactly what a customer hopes for. Keep up the great work.

12 July 2026
Unprompted review
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Reply from TradingShenzhen

Hi Ronald, we really appreciate you taking the time to share this. It is wonderful to hear that everything from the pricing to your new OnePlus 15 met your expectations perfectly. We always aim to deliver a seamless experience, and your feedback tells us we are on the right track. Enjoy your new device, and we hope to see you again.

Rated 5 out of 5 stars

Great service and fast delivery too

Great service and fast delivery to Netherlands. I will definitely recommend this shop to my friends.

8 July 2026
Unprompted review
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Reply from TradingShenzhen

Hi Ionut, we really appreciate you sharing your experience. It is wonderful to hear that your order arrived quickly in the Netherlands and that you were pleased with our service. Thank you for recommending us to your friends, and we look forward to welcoming you back next time.

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