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Trade The Pool Reviews 616

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its excellence, user-friendliness, and intuitive design, highlighting its smooth operation and fast data. Many appreciate the exceptional customer service, noting the team's efficiency, helpfulness, and quick responses. The company's support staff is frequently commended for their professionalism and willingness to assist, contributing to a positive overall experience. However, some people were dissatisfied with certain product aspects, specifically the trading rules and restrictions. A few customers mentioned that these rules, such as those related to stop-loss orders and market orders outside regular trading hours, can be restrictive and sometimes hinder trading ability. There were also concerns about the dashboard being messy for some users and issues with trade execution and profit calculation in a few instances.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, with many praising the platform's intuitiveness,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting responsive, helpful, and... See more

Service

Users describe positive interactions with service, highlighting the A+ service and the excellent support they... See more

Product

Clients share ambiguous opinions on product. Many customers praise the product, highlighting its benefits for... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the support team for being... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It is awesome that we can trade a 25k account just by paying small fee. It is an excellent program and I am happy to be a part of it. To be honest, there are a lot of restrictions that make me to lo... See more

Company replied

Rated 5 out of 5 stars

Trade The Pool offers one of the best platforms I've used - their Level 2 data for US stocks is top-notch and the evaluation process is fair and transparent,passed mine successfully by norexpass from... See more

Company replied

Rated 5 out of 5 stars

Best prop firm for trading stock. For me 25k account balance (minimum) for shorting is dream where i even appreciate 20$ profit, Trade The Pool can provide account with very cheap price for LONG or SH... See more

Company replied

Rated 5 out of 5 stars

I love Trade The Pool. So far my total payout has exceeded 40k. The platform is excellent for trading US stocks with top-notch Level 2 data. You can trade everything from penny stocks to mega caps and... See more

Company replied


Company details

  1. Investment Company

Written by the company

Trade The Pool is a brand developed by Five Percent Online Ltd. the company that operates The5ers.com, a well-known and highly reputed online prop firm established in 2016. Our experience derived from years of specializing in the funding-traders arena. Our team is made of senior active traders, with first-hand self-experience. Living through all aspects of being a trader is what inspires us to build the best rewarding trading environment. This approach has positioned The5ers.com as a leader and most innovative company in the funding-traders online prop trading industry. A similar attitude toward leadership, and innovation and is presented in how we created the Trade The Pool program. Where our key value is building a mutually beneficial relationship between us and our partner traders.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

616 reviews

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Rated 5 out of 5 stars
Trade The Pool logo

Reply from Trade The Pool

Hello Pedro,

Your 5-star review is greatly appreciated. Thank you for your continued trust in our company! We wish you all the best in the future with us.

If you need anything, please feel free to reach out.

Best regards,
Trade The Pool Team
Stock N Roll!

Rated 5 out of 5 stars

TTP has been wonderful providing the…

TTP has been wonderful providing the trading community with a platform to trade with low barrier of entry. The only issue I have with TTP is the 8% volatility violation rule which invalidates your trades when a stock pops off with low volume. Therefore, it wouldn’t make any sense to invest with TTP if trades will be docked for violations. Other than that, payment has been on time and fairly if you are a funded trader.

15 October 2025
Trade The Pool logo

Reply from Trade The Pool

Hello Michael,

We're so happy to see your 5-star review. Thank you for your trust and support, and we hope your experience with us remains outstanding.

If you need anything, please feel free to reach out.

Best regards,
Trade The Pool Team
Stock N Roll!

Rated 2 out of 5 stars

Transparency Alert: Trade The Pool’s Terms Give the Company Near-Total Discretion

I previously raised transparency concerns about Trade The Pool’s terms after passing their $50,000 evaluation. Since then, I want to acknowledge that the company has handled my case professionally and approved my funded account. Communication improved, and they took the time to review and resolve the situation appropriately.

That said, I believe it’s still important for traders to understand the structure and discretion built into Trade The Pool’s program, based on verified documentation and direct support communication — not speculation.

1. Broad Company Discretion

Section 1.2: “A Funded User’s privileges may be terminated by the Company at any time for any reason or no reason in the Company’s sole and absolute discretion.”

Section 4.4: Allows the Company to “modify rules, remove trades, or terminate accounts at their discretion.”

Support confirmed these clauses exist mainly for AML and compliance reasons, but they remain discretionary.
Implication: The company retains the right to act at its discretion — even with compliant traders — though in practice, my experience so far has been fair.

2. Payout Control and Transparency

Section 3.3: “No payout shall be made except with the approval of the Company.”

Support clarified that payouts are discretionary but typically approved for compliant traders.
Implication: While payouts require company approval, Trade The Pool confirmed that eligible traders are paid once all consistency rules are met.

3. Prohibited Conduct

Section 1.4 references “Prohibited Conduct,” which can change at any time.

These details exist in an internal policy not visible before joining.

Support confirmed traders must stay up to date with any changes.
Implication: Rules can evolve, so traders should monitor updates closely.

4. Ownership of Trading Data and Strategies

Section 5.1: “Funded Users have no ownership rights in their trades or strategies. The Company may collect, share, or sell this information without notice or consent.”

Support clarified all data is the company’s property, but shared data is anonymized.
Implication: Traders should understand that their trading data belongs to the firm, as is common in challenge-based models.

5. Broader Industry Context

These terms are not unique to Trade The Pool. Most challenge-based prop firms share similar structures:

Challenge fees are a key revenue source.

Short evaluation windows can promote higher risk-taking.

Offshore registration limits legal recourse in disputes.

Bottom Line

Trade The Pool has shown professionalism and fairness in my experience. They resolved my case, approved my funded account, and maintained open communication.

However, traders should still review the terms carefully — especially those related to company discretion, data ownership, and payout approval — before joining. My aim here is not to criticize, but to provide an accurate, balanced, and fully documented picture of how the program operates.

20 October 2025
Rated 5 out of 5 stars

I have enjoyed and learned a lot.

Certainly caused me to be more disciplined, huge learning curve from my broker program to TTP program. I understand the need for a stringent rules adherence but it is also a challenging task to achieve all the necessary hurdles for meeting the goals. I use my own scanners I developed in Thinkorswim but once I re.ach funded status, I believe
You will be pleased with our shared profits.

14 October 2025
Trade The Pool logo

Reply from Trade The Pool

Hello Randy,

Thank you for the wonderful review and for giving us a perfect rating! We look forward to continuing to provide you with excellence.

If you need anything, please feel free to reach out.

Best regards,
Trade The Pool Team
Stock N Roll!

Rated 5 out of 5 stars

Amazing experience

Best prop firm in the industry. Super attentive customer support with quick response times — I’ve made several payouts and never had any issues! Highly recommend!

20 October 2025
Unprompted review
Trade The Pool logo

Reply from Trade The Pool

Hello Danillo,

We appreciate your positive review. Thank you for choosing us and leaving a 5-star rating! We look forward to supporting you in the future.

If you need anything, please feel free to reach out.

Best regards,
Trade The Pool Team
Stock N Roll!

Rated 5 out of 5 stars

Professional and honest

Professional and honest. Their rules are reasonable and provide plenty of room for various trading styles. There is a selection of plans and capital levels in order to facilitate anyone's needs. The platform itself is well-featured but intuitive, and support is extremely responsive and helpful. Everything is streamlined, so there's no ambiguous set up phase. The evaluation was no walk in the park, but it is very fair, and now I couldn't be happier with how things are going.

20 November 2024
Unprompted review
Trade The Pool logo

Reply from Trade The Pool

Hello Joseph,

We greatly appreciate your 5-star review. It's good to know you are satisfied with our service! We hope you continue to enjoy trading with us.

If you need anything, please feel free to reach out.

Best regards,
Trade The Pool Team
Stock N Roll!

Rated 1 out of 5 stars

They are lying about their products!

They are lying about their products!
The site of Trade The Pool was said about A FREE ACCOUNT to PASS on the CHALLANGE and get the funded account.
I've created my account and selected the 1 Million account to made the test to pass and get the FUNDED ACCOUNT...
But, some days before select the account with 1 Million Virtual Dollars and without expiration date, I try to use the account, and the account was locked.
When I talk to the support, first the support said about the account expire.. But this account don't expire!
And later, they are trying to sell to me a challenge account, saying: Apologized im here just to explain the currently program informations. At the moment we have no evaluation account as free cost. What we can offer you as free trial account valid for 14 days to test and familiarize yourself with our platform. We sincerely apologize for the inconvenience and appreciate your understanding.
But this first free account, it`s a free challenge evaluation, and I have the prints here too..

They try to manipulate, but don't like when we show the truths, you know?

19 October 2025
Unprompted review
Trade The Pool logo

Reply from Trade The Pool

Dear Trader,

Thank you for sharing your experience.

We’re truly sorry if there was any misunderstanding or if the information provided was not fully clear.

Please note that we offer free demo accounts designed to help traders test and familiarize themselves with our platform. These demo accounts are valid for 14 days and are not scaled to funded stages. To progress toward a funded account, participation in our evaluation program is required, which needs to be purchased.

We appreciate your feedback, as it helps us maintain transparent and clear communication with our traders.

If there are any unresolved issues, please don’t hesitate to reach out to us at help@TradeThePool.com.

Kind regards,
Stock'N Rool
The Trade The Pool Team

Rated 3 out of 5 stars

Partially a scam. Set up for failure + deceitful marketing

The system of this prop company has the following issues designed to raise the odds of you not succeeding:
1/ the 10 cents rule applies only for the profit taking. Not when you make a loss. For example, if trade range is below 10 cents on green, the profit made will not be counted to the final profit target. But if the trade is below 10 cents on a loss, that loss will be counted. This asymmetry in the application of the 10 cents rule leads to your account missing on profits, however taking every single loss possible. This accelerates blowing your account up.
2/ the maximum loss limit per day forces you to trade only small amounts of money. If you trade big and you were wrong of direction, the platform will forcibly close your position if it reached the maximum daily drawdown, even if later the price would have recovered and you could have actually made a profit, had platform not kicked you out of that trade. So, logically,if you are forced to trade small amounts to avoid reaching the maximum drawdown limit, then it is absolutely not necessary to have 100K or 200k in your account. In other words, if you cannot average down or average up when you were wrong about the direction of the price, then NO NEED to market this as 100k or 200k accounts.
3/ the extra rule that seals the coffin is the so called consistency rule. On a profit target of X$, one trade shall not make more than 30% of the total final profit. This again forces you to trade small amounts of money.

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Great service

10 October 2025
Unprompted review
Trade The Pool logo

Reply from Trade The Pool

Hello Minh,

Thank you so much for your kind words and for leaving us a 5-star review! We look forward to continuing our relationship with you.

If you need anything, please feel free to reach out.

Best regards,
Trade The Pool Team
Stock N Roll!

Rated 5 out of 5 stars

Fair Rules & Excellent Risk Management Model

My experience with Trade The Pool was genuinely challenging and highly rewarding. What made the evaluation phase great was the clarity and fairness of their drawdown rules. I experienced two separate periods where my account came very close to the maximum loss limit. Instead of being disqualified immediately, the structure of the rules—especially the buffer they provide—allowed me the necessary space to implement corrective discipline and stabilize my trading. This showed me that the firm is testing for genuine risk management and psychological resilience, not just short-term profit chasing. The platform's real-time metrics also provided crucial data points like Profit Factor and Expectancy, which forced me to trade like a professional from day one. I highly recommend it to traders serious about discipline.

10 October 2025
Unprompted review
Trade The Pool logo

Reply from Trade The Pool

Hello Jung,

Thank you for the kind words and 5-star rating. We're glad we could meet your expectations, and we hope to exceed them in the future.

If you need anything, please feel free to reach out.

Best regards,
Trade The Pool Team
Stock N Roll!

Rated 5 out of 5 stars

So far trading with Tradethepool has…

So far trading with Tradethepool has been an amazing experience

I must say this there the best in the game

9 October 2025
Unprompted review
Trade The Pool logo

Reply from Trade The Pool

Hello Benito,

Your 5-star review is greatly appreciated. Thank you for your continued trust in our company! We wish you all the best in the future with us.

If you need anything, please feel free to reach out.

Best regards,
Trade The Pool Team
Stock N Roll!

Rated 5 out of 5 stars

It’s straightforward with fast…

It’s straightforward with fast execution, Simply the best👏🏽👏🏽

25 September 2025
Unprompted review
Trade The Pool logo

Reply from Trade The Pool

Hello Rachel,

We're so happy to see your 5-star review. Thank you for your trust and support, and we hope your experience with us remains outstanding.

If you need anything, please feel free to reach out.

Best regards,
Trade The Pool Team
Stock N Roll!

Rated 5 out of 5 stars

A good propfirm to start trading stocks

9 October 2025
Unprompted review
Trade The Pool logo

Reply from Trade The Pool

Hello Durkkesh,

Thank you for the wonderful review and for giving us a perfect rating! We look forward to continuing to provide you with excellence.

If you need anything, please feel free to reach out.

Best regards,
Trade The Pool Team
Stock N Roll!

Rated 5 out of 5 stars

One of the best in all

One of the best in all It’s awesome that we can trade a $5K account just by paying a small fee, Really happy to be part of this program.
Trade The Pool is hands down the best prop firm for stock trading. The rules are super clear, and their support team is amazing. Definitely the go-to platform for anyone who wants to trade stocks confidently

9 October 2025
Unprompted review
Trade The Pool logo

Reply from Trade The Pool

Hello Skarthik,

We appreciate your positive review. Thank you for choosing us and leaving a 5-star rating! We look forward to supporting you in the future.

If you need anything, please feel free to reach out.

Best regards,
Trade The Pool Team
Stock N Roll!

Rated 1 out of 5 stars

Not serious company

Not serious company

6 October 2025
Unprompted review
Trade The Pool logo

Reply from Trade The Pool

Dear Harold,

Please note that, as no additional information was provided, we are unable to determine if this is a genuine review.

In order to address all your concerns properly, we kindly ask that you reach out to us directly at help@TradeThePool.com.

Best regards,
Stock’N roll
Trade The Pool

Rated 5 out of 5 stars

The rep was very helpful even after the…

The rep was very helpful even after the chat bot gave concise and good answers. I needed some clarification and the reps are always helpful.

5 October 2025
Trade The Pool logo

Reply from Trade The Pool

Hello John,

Thank you so much for your kind words and for leaving us a 5-star review! We look forward to continuing our relationship with you.

If you need anything, please feel free to reach out.

Best regards,
Trade The Pool Team
Stock N Roll!

Rated 5 out of 5 stars

Only just started my evaluation but the…

Only just started my evaluation but the platform to trade with is sensational.
Had to write a review because I love it so much lol

2 October 2025
Unprompted review
Trade The Pool logo

Reply from Trade The Pool

Hello Mark,

We greatly appreciate your 5-star review. It's good to know you are satisfied with our service! We hope you continue to enjoy trading with us.

If you need anything, please feel free to reach out.

Best regards,
Trade The Pool Team
Stock N Roll!

Rated 1 out of 5 stars

Reposting since they managed to get my…

Reposting since they managed to get my last review was taken down. The CEO actually went into the Discord and warned traders that anyone leaving a negative review would risk being banned.

I’ve been with TradeThePool for a while now and I’ve had payouts denied and buying power restricted over rules I thought I was following, but the way the terms are written makes everything so unclear. It just feels way too restrictive and excessive.

A lot of these rules don’t even measure trading ability. It comes across more like they’re there to limit traders and find reasons not to pay out. At this point, it really feels like the system works against us instead of with us

22 September 2025
Rated 5 out of 5 stars

Resolved Technical Issue

Devon walked me through a technical issue with my PC that was blocking my trading terminal. I was given screenshots and step by step instructions on how to reinstall. Very efficient and friendly service

24 September 2025
Unprompted review
Trade The Pool logo

Reply from Trade The Pool

Hello Jeff,

Thank you so much for your kind words and for leaving us a 5-star review! We look forward to continuing our relationship with you.

If you need anything, please feel free to reach out.

Best regards,
Trade The Pool Team
Stock N Roll!

Rated 1 out of 5 stars

I made 2 payments

I made 2 payments, under $1,000.00, sales told me Trade Ideas can be connected, found it cannot be connected, this is false advertising.

Asked for refund, as this is my right, company think money grows on trees, person should not have to beg for his money if some mistake happen from company,

I am very upset about my time being wasted and provided with false information,

Had fall out with Trade Ideas and now waiting for my refund from Trade the Pool,

This should never happened and all staff should be highly educated and give correct information to prevent any dispute.

19 September 2025
Trade The Pool logo

Reply from Trade The Pool

Dear Abu Amin,

Thank you for your feedback, and we are truly sorry for the experience you’ve had.

Please note that we strive to offer all our traders the opportunity to connect with our partners. Once registration is completed, if the email with partner details has not been received, our support team is always available to assist and ensure the connection is made. This process may take a few business days, depending on the circumstances.

Regarding your refund request, we understand your frustration. According to your communication, our team was actively trying to assist you; however, the process did not happen immediately. We also noted that a dispute was opened while our team was working on your refund, which unfortunately has now delayed the process.

For your other account, we requested that positions be closed so we could process the refund, which would proceed once the disputes are resolved.

We also want to clarify that our team was actively assisting you in connecting with Trade Ideas, which we do offer. While we appreciate your feedback, it does not reflect the genuine support efforts provided by our team during this process.

We remain committed to helping our traders and ensuring a fair and transparent experience.

Best regards,
Stock'N Roll
Trade The Pool

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