I have used this company for several years now. Staff inside the shop are extremly helpfull and accommodating The driver Ryan never lets me down on time keeping for my deliveries and is very f4end... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Always stress free dealing with Williams, good products at fair prices and good backup when issues may arise. Our first choice for plumbing and heating supplies
Company replied
Williams are the best trade Plumbing company I’ve worked with. Their prices are very very competitive and the staff couldn’t be more helpful.
Company replied
Out of the merchants I only choose Williams. They always go out of there way to get you what you need. I like how 90% of stock is pick or mix style not having to await staff to get things for you. Whe... See more
Company details
- Plumbing Supply Store
- also in
- Heating Equipment Supplier
- Hose Supplier
- Hot Water System Supplier
- Pipe Supplier
- Pump Supplier
- Rainwater Tank Supplier
- Tool Store
- Water Filter Supplier
- Water Pump Supplier
- Water Softening Equipment Supplier
- Water Works Equipment Supplier
Written by the company
Founded by Mick Williams in 1972, we were a traditional local independent merchants for many years. Recently, the combination of great prices and the best products backed up by exceptional service has catapulted us forwards to become a major regional independent and one of the fastest growing merchants in the UK. Whilst other merchants may offer a confusing mess of price lists and discounts, we simply publish our best trade price, and charge the same price to every trade customer. If we get a deal from a manufacturer, then it is available to all our customers. All we ask is that, if we don’t know you, you are patient whilst we verify your trade status, as we do not deal with retail customers. Give our awesome online service a try - www.tradeonlyplumbing.co.uk
Contact info
Unit 13-19 Standard Way, PO16 8XB, Fareham, United Kingdom
- 01329226501
- sales@tradeonlyplumbing.co.uk
- tradeonlyplumbing.co.uk
4.8
Excellent
2K reviews
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Replied to 100% of negative reviews
Typically replies within 48 hours
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Great place, great people
Petersfield are my local branch, I can't fault the guys there (nor at head office), always happy to help & they go above & beyond to make my disorganised life that little bit easier.
10 February 2026
Reply from Williams Trade Only Plumbing
Hello There,
What great feedback! Thankyou for taking the time to leave us a review, we appreciate you🙏
So glad to hear that our Petersfield gang are looking after you so well, giving great service is the most important thing to us 😊
Great service and very friendly and…
Great service and very friendly and helpful people
10 March 2026
Reply from Williams Trade Only Plumbing
Hi Michael,
Thankyou for your kind words and the great review! 👍
We're happy you're getting all the help you need at branch, glad to hear that you're also getting service with a smile 😊
Reply from Williams Trade Only Plumbing
Thanks for the 5 star review....we appreciate it 👍
Making sure our customers have a great delivery service is very important to us, we're glad we've met expectations 😊
Always friendly and knowledgeable
Always friendly and knowledgeable, also helps that the manager is a millwall supporter 😀😀
17 March 2026
Reply from Williams Trade Only Plumbing
Hi Geoff,
Thanks for the review and for the positive comments 😊👍
I'm glad our Croydon gang are looking after you!
I will make sure the team and your fellow Millwall supporter get the feedback 😁
Very good quality products and…
Very good quality products and excellent service. Very polite customer service team
17 March 2026
Reply from Williams Trade Only Plumbing
Hi Kamal,
Thankyou for your review, we appreciate you 🙏
Excellent service is a bottom line for us, whether its from one of our branches or our Trade Support team
Its great to hear you're happy with our products too 👍
Found exactly what I needed in-store
Found exactly what I needed in-store, and the staff were, as always, very helpful. A really easy place to shop.
26 March 2026
Unprompted review
Reply from Williams Trade Only Plumbing
Hi Wolf,
Thanks for taking the time to leave a review, and for your great comments 👍If you can get what you need easily and have top notch service then we're doing things the right way and we're happy.
Thanks again 😊🙌
Reply from Williams Trade Only Plumbing
Hi Robert,
Ensuring you have consistency with excellent service is very important to us, I'm glad you're getting this 🙌😊
So glad you're happy with our products at branch 👍
Thanks for the review
friendly and helpful
17 March 2026
Reply from Williams Trade Only Plumbing
Hi Rodney,
We're so happy to hear that your local branch are flying the flag for Williams with great service! 🙌
Thanks for taking the time to leave us a review, we appreciate you 👍
They had what I wanted in store
They had what I wanted in store, and as usual. Very helpful.
Easy place to do business.
10 March 2026
Reply from Williams Trade Only Plumbing
What a great review, thankyou so much! 🙌
We believe in making things as hassle free as possible for our customers, we're glad to hear you're getting 5 star service 😊👍
Reply from Williams Trade Only Plumbing
Hi Craig,
We're pleased to be your "go to" merchant 😊 and we appreciate you! Thanks for the splendid review 🙏
Great staff.
10 March 2026
Reply from Williams Trade Only Plumbing
Hi Kevin,
We appreciate the review 👍
There would be no Williams without our fantastic customers and our dedicated teams. Thanks again! 🙌
Great service
Great service, by experienced staff, no queuing either wish I had one closer to me.
10 March 2026
Reply from Williams Trade Only Plumbing
Thanks for taking the time to review, we appreciate you 🙏
We also appreciate that you will travel that bit further to use our trade counter, so great service is what you deserve 😊Don't forget we can deliver to you if you need it, our deliveries are carried out by our own branch teams 👍
Always delivers great service
3 March 2026
Reply from Williams Trade Only Plumbing
Hello there 👋
Thanks for your review, we appreciate you 😊
Top notch customer service is the most important thing to us, I'm so glad you are getting this consistently from us 🙌
Reply from Williams Trade Only Plumbing
Hi Gary,
Thanks for the fab review 😊
Having a solid and reliable delivery service from our branches is very important to us, I'm glad we're hitting the mark for you 👍
I had cash flow issues with an old…
I had cash flow issues with an old partnership company which was resolved. But will no longer be able to have an account.
3 March 2026
Reply from Williams Trade Only Plumbing
Hi Tony,
If you would like to contact me on the below so we can get some more detail around this, I would be happy to have a conversation with you
Many Thanks,
Sara
Trade Support Sales Manager
01329 225601
As always a first class service
As always a first class service, good on trade prices. My no 1 supplier!
23 February 2026
Reply from Williams Trade Only Plumbing
Hello Mr Storey,
Wow....No 1, thankyou so much! 🙏😊
I am so glad to hear we are hitting the mark on service and price
Thanks so much for the great review!
Outstanding service as always.
Outstanding service as always. Counter staff and branch manager always willing to help and ensure a smooth service. Products arrived in branch on time as stated.
23 February 2026
Reply from Williams Trade Only Plumbing
Hi Tom,
A helpful attitude and smooth service is what we strive to give our customers, I'm so glad we're not disappointing you! 😊
I think the branch Manager and team you're referring to is Gloucester? Kudos to them 🙌
Thanks for the review 👍
Reply from Williams Trade Only Plumbing
Hi Andy,
Thanks for the recognition 👍we are passionate about great customer service, so I am glad to see you're getting that in our branches 😊🙌
Reply from Williams Trade Only Plumbing
Wow Mariusz....thanks for your kind words 🙏
We're so glad you think we're the best! we appreciate you and your loyalty to us a customer 👍
Great guys
Great guys, particularly the Crayford Branch, always go above and beyond to support our business, would highly recommend.
23 February 2026
Reply from Williams Trade Only Plumbing
Hi Dale,
Thanks for taking the time to leave this great review for our Crayford gang, I know they will appreciate the feedback! 😊🙌We will strive to continue to give that A* service
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