I placed my order online and it was dispatched the next day and then I received it via Royal Mail the day after. Absolutely great service. Would highly recommend. Thank you.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
After seven days without receiving any shipping confirmation, I wanted to track my order. To do so, I first had to download a rather sketchy app to my phone. Then I was required to create an acco... See more
Although the product arrived in sealed packaging, there were dirty black marks across more than one of the panels on the star shaped fidget spinner. It doesn't look new at all and I would have returne... See more
My purchase was sent to me by the vendor very quickly (although it then took Royal Mail 4 working days to get it to me) and I’m very happy with the product. Purchase price was a quite a bit above RRP,... See more
Company details
Written by the company
Online Toy Shop - shop for quality kids toys and games, shop now for quality toys. Excellent customer service.
Contact info
66 Gracechurch Shopping Centre The Parade, Sutton Coldfield , B72 1PD, Birmingham, United Kingdom
- 01217691501
- adeel@toys4you.co.uk
- toys4you.co.uk
3.2
Average
96 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 30% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’ve ordered one item on Saturday today…
I’ve ordered one item on Saturday today is Monday and I still didn’t received the confirmation email. I didn’t received nothing from this website
16 June 2023
Reply from Toys4you
Thanks for your review, on investigation we can see you have been in contact with us on messenger service where we advised the order will be dispatched on Monday which was the next working day. An automated email was sent with the tracking number when the order was dispatched and completed on Monday. We have again contacted you on messenger with the tracking information. Sometimes the emails land in spam folder so its advisable to add our domain to your safe senders list. We are just a phone call, email and chat away. Still if you have any questions please drop us a line and we will be more than happy to help.
Great service from start to finish
Great service from start to finish, clear communication, items arrived quickly and were packaged well. Would definitely recommend and use again.
31 May 2023
Great thanks
26 May 2023
Fast and efficient service
14 May 2023
Reliable
I had never heard of Toys4you before and it was the only place that had a certain Squishmallow in stock. I ordered it and from start to finish was a great experience with fast delivery. I would absolutely order again from Toys4you.
16 April 2023
Fab fast delivery
Fab fast delivery, item good price and as described cant fault this company
14 April 2023
Efficient and prompt delivery
Efficient and prompt delivery. Lovely quality Sonic the Hedgehog, my grandson will love it.
6 April 2023
Very Happy
Ordering system was easy to use
Communication via emails was very good
Delivery quick and prompt
26 March 2023
Fantastic from start to finish
Fantastic from start to finish, I contacted them regarding next day delivery and had a reply straight away. My items arrived next day. Perfect 😊
9 March 2023
All good with this company order was…
All good with this company order was here very soon after ordering would buy from them again.
5 March 2023
Excellent service
5 February 2023
Ordered on Monday for my girls birthday…
Ordered on Monday for my girls birthday on Thursday. I emailed in a panic as wasn’t sure it would be here on time was dispatched Tuesday arrived Wednesday excellent customer service.
9 January 2023
Very good customer service
3 January 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.