I placed my order online and it was dispatched the next day and then I received it via Royal Mail the day after. Absolutely great service. Would highly recommend. Thank you.
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See what reviewers are saying
After seven days without receiving any shipping confirmation, I wanted to track my order. To do so, I first had to download a rather sketchy app to my phone. Then I was required to create an acco... See more
Although the product arrived in sealed packaging, there were dirty black marks across more than one of the panels on the star shaped fidget spinner. It doesn't look new at all and I would have returne... See more
My purchase was sent to me by the vendor very quickly (although it then took Royal Mail 4 working days to get it to me) and I’m very happy with the product. Purchase price was a quite a bit above RRP,... See more
Company details
Written by the company
Online Toy Shop - shop for quality kids toys and games, shop now for quality toys. Excellent customer service.
Contact info
66 Gracechurch Shopping Centre The Parade, Sutton Coldfield , B72 1PD, Birmingham, United Kingdom
- 01217691501
- adeel@toys4you.co.uk
- toys4you.co.uk
3.2
Average
96 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 30% of negative reviews
Typically replies within 48 hours
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Highly recommend
This was my first order and I had great experience with Toys because my order was delivered within a couple of days and they kept me updated until arrival. Only thing was, one item was out of stock and they didn't let me know until I emailed them that the item wasn't in the package. That was their only flaw. I should have been told when i was ordering. Other than that, everything was all good.
28 October 2024
Fantastic prompt service
Fantastic prompt service, they even answered my 8pm chat questions. Will use them again.
3 October 2024
Good fast service great product my…
Good fast service great product my grandsons loved the snackles
3 September 2024
Suprisingly fast delivery so Im very…
Suprisingly fast delivery so Im very happy (I purchased two Halloween special Squishmallows)
2 September 2024
Awful customer service
Fair prices on the website however their customer service is horrendous. Made a purchase, the realised afterwards that they had charged me £3.99 for postage. Their website stated "Free shipping on all UK order or order above £25". I contacted their customer service who told me that I had got it wrong and it's just free delivery over £25. I sent them a picture of proof of what their website says and they still told me I was wrong... I asked if I could get contact details to take this further and they have ignored me ever since. They have now updated their website so it is written correctly...
22 August 2024
Unprompted review
Excellent service
Excellent service, quick delivery, goods all arrived in good condition
3 August 2024
Reply from Toys4you
Thank You Soo Much
There is no light and sound to the box…
There is no light and sound to the box as advertised and one box was missing a stamp!!
3 August 2024
Got the product just come very late…
Got the product just come very late with delivery.
2 August 2024
Really great service
Really great service, delivered on time and happy with the products. Thank you
1 July 2024
Reply from Toys4you
Thank you so much
Very impressed quick dispatch and…
Very impressed quick dispatch and delivery and a free keyring, thanks
1 July 2024
Fantastic
Fantastic customer service & items received very quickly. Very happy customer & will buy from again :-)
2 July 2024
Reply from Toys4you
Thank you so much :)
Great shopping experience
Great shopping experience, fast and tracked shipping too! Very happy and will be buying from here again!
1 July 2024
Reply from Toys4you
Thank you So Much
Easy to purchase squishmellow that is…
Easy to purchase squishmellow that is out of stock in a number of places. Free delivery and 10% discount. Delivery was quick and the product was perfect,
10 June 2024
Reply from Toys4you
Thank you So Much
Littlest Pet Shop Pairs Rockin' Sushi
Good communication throughout. Quick dispatch. And the toy was a great success - of course !!!
14 May 2024
Reply from Toys4you
Thank you So Much. Get More Discounts Use Coupon "SAVE5"
They have provided excellent services.
They have provided excellent services.. Services and staff are too good..Love to come back again..Thanks for make my day
19 May 2024
Unprompted review
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