Ordered a baby walker on the 2nd of April 2026, delivery is 3-5 days, 11 days later still no walker, emailed for information, still waiting on reply, never again
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Regret purchasing from this company . The quality is poor, the item not as described and mine arrived broken. Gives the impression operating from Europe (Netherlands email) but products are coming f... See more
I have not received my order and still no reply to let me know about my refund. Very un happy customer. I recommended my friend aswell to purchase some laser guns and she received hers.
Company replied
Bought a gift for my 1year old nephew, one of the Mercedes ride ons 3in1 - 1st I didn’t receive a confirmation for my order. 2nd Missing parts. 3rd their “EXPRESS” delivery for spare parts is 3-5worki... See more
Company details
Information provided by various external sources
At ToyStar, we are passionate about helping kids find toys and sports equipment which get them active and learning. Whether your child is just learning to walk or is ready to head off to university, we have a product which is guaranteed to get the learning new skills whilst having fun.
Contact info
1 Wentworth Road, TQ12 6TQ, Newton Abbot, United Kingdom
- 0345 519 1599
- sales@toy-star.co.uk
- toy-star.co.uk
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Excellent service.
White Mercedes Ride on Car
Order was easy to place and delivery was quick. Product is as described, and looks better than I had anticipated once built up.
I would definitely recommend. Thanks Toy Star.
Great customer service and product
Bought a toy car ride on, once I had built the car, the steering was really stiff and wheel wouldn’t turn.
Emailed customer service an they were really helpful, they called me an talked through the issue. Turns out one small part was on the wrong way, but they helped me fix it anyway an then the ride on was all fine
They also offered to send me a replacement out no charge on next day delivery if I couldn’t fix the part that was on the wrong way, as they knew the ride on was a gift for my nephews birthday that weekend.
Would shop again, thanks 👍🏼
X2000 laser rifles
The laser guns arrived quickly and my 9 year old son loves them (and so do the rest of the family) Great product and lots of fun
Arrived really quickly
Delivered on time and perfect present…
Delivered on time and perfect present for my grandson
Excellent service
Excellent service. I placed my order and received it the very next day! Fantastic company.
Suitable for all ages really
It’s very nice and looks super expensive! Very good quality! Says for 2 year olds my son is 1 but fits perfectly fine and he is comfy! I live just across Hyde park so loved taking him in it and kids really look at him and I heard one say mummy I want that lol
Toy Star came to our rescue.
Toy Star came to our rescue when the original supplier was unable to ship the item from the EU.
The delivery was prompt and we shall definitely use them again.
Lovey 3-1 ride on car .
Fantastic quick delivery of the ride on 3 in 1 car for my grandson. He hasn’t had it yet as it for his birthday. Putting it together would have been a lot easier if the instruction weren’t confusing. I had to e-mail as I thought parts were missing but they were screwed into the steering wheel. Clearer instruction would have stopped the confusion. We love the car and can’t wait until my grandson see it. Overall very good service and we would definitely buy again .
Great choice
Great choice. Bought it for our 1 year old as his birthday present, and our 5 year old fell in love with it also. Both enjoy playing with it indoors and out.
Super fast delivery and product as…
Super fast delivery and product as described. Great service, thank you!
Excellent service 10/10
good looking car
Fantastic service great item and price…
Fantastic service great item and price super fast delivery arrived the next morning, i would highly recommend this store
I bought a Mercedes ride on car for my…
I bought a Mercedes ride on car for my little girl. Product quality is good and with Fast delivery as well! Will buy from there again definitely!
Quick delivery and great stuff.
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