Ordered a baby walker on the 2nd of April 2026, delivery is 3-5 days, 11 days later still no walker, emailed for information, still waiting on reply, never again
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Regret purchasing from this company . The quality is poor, the item not as described and mine arrived broken. Gives the impression operating from Europe (Netherlands email) but products are coming f... See more
I have not received my order and still no reply to let me know about my refund. Very un happy customer. I recommended my friend aswell to purchase some laser guns and she received hers.
Company replied
Bought a gift for my 1year old nephew, one of the Mercedes ride ons 3in1 - 1st I didn’t receive a confirmation for my order. 2nd Missing parts. 3rd their “EXPRESS” delivery for spare parts is 3-5worki... See more
Company details
Information provided by various external sources
At ToyStar, we are passionate about helping kids find toys and sports equipment which get them active and learning. Whether your child is just learning to walk or is ready to head off to university, we have a product which is guaranteed to get the learning new skills whilst having fun.
Contact info
1 Wentworth Road, TQ12 6TQ, Newton Abbot, United Kingdom
- 0345 519 1599
- sales@toy-star.co.uk
- toy-star.co.uk
1.3
Bad
440 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic service and speedy delivery
Fantastic service and speedy delivery. I ordered a scooter for my grandson and it is great quality. Will definitely buy from Toy Star again.
4 November 2021
Great product!
25 October 2021
Fantastic value for money and super…
Fantastic value for money and super fast delivery.
1 October 2021
Fast delivery and really nice Mercedes…
Fast delivery and really nice Mercedes for my baby.
16 September 2021
Range Rover Ride-On Car
I'd bought this for my son who loves Range Rovers and adores his new car. The car is well built for the cost we paid and features musical sounds as part of the radio and underseat storage. I'm very pleased with the purchase. Arrived within 5 working day.
12 September 2021
Great football table
Great football table - missing player was quickly shipped over . Thank you excellent service
7 September 2021
Great gift for my nephew who just…
Great gift for my nephew who just turned 1, he loves it
31 August 2021
Very pleased with the football table
Very pleased with the football table. Birthday gift for my 5year old grandson. He loves it. Great service - great price and delivery.
31 August 2021
Great and fast service
Great and fast service. Perfectly packaged - no problems at all!
19 August 2021
Excellent service, prompt and professional
5 August 2021
Excellent service
Excellent service, we ordered and 2 days later it arrived. Great price too, will be using again.
22 July 2021
Accurate item and swift free delivery
Ordered some laser guns for the kids, had a search around and found the toy star ones which looked better than most. Very well priced, now they’ve arrived I can confirm they’re brilliant - so we ordered some more. Delivery was free and fast. Zero complaints.
20 July 2021
Laser gun was what I expected and it…
Laser gun was what I expected and it was delivered promptly.
7 July 2021
Amazing
I got my Twins a ride on Range Rover and Bentley for their 1st birthday, they look amazing and great quality. Fast and informative delivery. Can't fault this company at all.
5 July 2021
Genuine quality product at a fair…
Genuine quality product at a fair price. Only improvement would be the steering via the handle you use when pushing loses its setting a little too easily sometimes. But a twist of the knob at the back and its fine again. Was keen on a ride on that you could push easily via a handle, but also grows with the child. And this allows you to let them steer, remove the safety rails and use their feet when they’re ready. So can’t fault it. My boy loves it. And saves me needing to carry him or bring his buggy everywhere. Be that a trip to the park or shopping.
4 July 2021
White Bentley & Mercedes
We bought 2 ride on cars, the white Bentley & Mercedes, they're great. Our 1 yr old grandsons are a bit young to get excited about them but we did!
Good service, arrived on time
18 June 2021
Prompt delivery, good communication, great product.
First time shopping at Toy Star and the experience was straightforward. Great choice of products and colours, a quality scooter arrived within 2-3 days of placing the order with good communication at each stage.
15 June 2021
Mercedes Benz car ,grandson loves it
My little grandson,1st Birthday,loves it,Tommy,your very welcome
31 May 2021
First class...super quick delivery 👌
21 May 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.