Great Customer Service Overall; Ms. Vickie and Ms. Tonya are very cordial. Tammy the manager is excellent, and has turned the vibe of the office into a "Sparkling Jewel." I appreciate how she tak... See more
Company replied
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See what reviewers are saying
Being able to walk in and people know your name. Both individuals are very courteous and very helpful. Always has a smile even when the day ain't the best.
Company replied
It was easy and convenient to do application and get funds in same day. Alley questions were answered.
Company replied
I’ve been off and on with tower loan for many years I Especially like our home office in Kankakee Illinois and my hats off to the staff there Especially Miss Vicky, they always make you feel like fami... See more
Company replied
Company details
- Loan Agency
- also in
- Car Finance and Loan Company
- Financial Institution
- Mortgage Lender
- Non-Bank Financial Service
About Tower Loan - Kankakee
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
105 E Court Street, 60901, Kankakee, IL, United States
- 815-348-1996
4.8
Excellent
73 reviews
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Getting a loan with tower loan is so…
Getting a loan with tower loan is so easy and stress free!
24 July 2025
Reply from Tower Loan - Kankakee
We're glad to hear that your experience with Tower Loan was easy and stress-free. We strive to make our loan process as straightforward as possible. Thank you for your positive feedback!
Great people that make the experience…
Great people that make the experience smooth and quick!
26 July 2025
Reply from Tower Loan - Kankakee
Thank you for the 5-star rating! We're glad to hear that you found our team to be great and the experience smooth and quick. We strive to provide efficient service to all our customers. Thanks again for your feedback!
Ease in application process friendly…
Ease in application process friendly courteous staff
25 July 2025
Reply from Tower Loan - Kankakee
We're glad to hear that you found our application process easy and our staff friendly and courteous. Your positive feedback is greatly appreciated. Thank you for choosing our services!
Reply from Tower Loan - Kankakee
Thank you for the positive feedback! We're glad to hear you found our service good. We strive to provide excellent service to all our customers.
Very very helpful!
17 July 2025
Reply from Tower Loan - Kankakee
We're glad to hear you found our service helpful! Your positive feedback is greatly appreciated. Thank you for taking the time to share your experience.
Reply from Tower Loan - Kankakee
We're glad to hear that you had a positive experience at our Kankakee branch. Your feedback about Tammy and the team is greatly appreciated. Thank you for your review!
Reply from Tower Loan - Kankakee
We're glad to hear that we could assist in paying off your loan and saving money. Your satisfaction is our top priority. Thank you for the positive feedback!
Excellent Customer Service Overall
Great Customer Service Overall; Ms. Vickie and Ms. Tonya are very cordial. Tammy the manager is excellent, and has turned the vibe of the office into a "Sparkling Jewel." I appreciate how she takes time with each customer including myself each time I visit. Keep up the "Good Work of hiring Great Staff."
Thanks,
Sheila Walker
2 July 2025
Reply from Tower Loan - Kankakee
Thank you for the glowing review! We're pleased to hear that our team, including Ms. Vickie, Ms. Tonya, and Tammy, have provided excellent service and created a welcoming atmosphere. Your kind words about our staff are greatly appreciated. We'll continue striving to provide top-notch customer service. Thanks again!
The office staff is very helpful and…
The office staff is very helpful and understanding. They provide sound advice and explore all options to give the best service to me. I honestly couldn't be more happier with the Kankakee office and everyone that works there.
2 July 2025
Reply from Tower Loan - Kankakee
Thank you for the 5-star rating! We're glad to hear that our office staff has been helpful and understanding. It's great to know that you're happy with the service provided by our Kankakee office. We appreciate your feedback and look forward to continuing to serve you.
Reply from Tower Loan - Kankakee
Thank you for the 5-star rating! We're glad to hear that you had an enjoyable experience with our associates. Your positive feedback about our crew is greatly appreciated.
Everyone was very helpful and…
Everyone was very helpful and understanding. Gave great advice
28 June 2025
Reply from Tower Loan - Kankakee
We're glad to hear that you found our team helpful and understanding. Your positive feedback about the advice we provided is much appreciated. Thank you for your high rating!
Reply from Tower Loan - Kankakee
Thank you for the 5-star rating! We're glad to hear that you had a positive experience with us. Your feedback is greatly appreciated.
Easy Loans
Loan application process always goes smoothly. Loan officers always friendly and accommodating.
14 June 2025
Reply from Tower Loan - Kankakee
Thank you for the positive feedback! We're glad to hear that our loan application process and our friendly loan officers meet your expectations. We strive to provide the best service possible. Thanks again for your review!
Awesome staff!!!!
14 June 2025
Reply from Tower Loan - Kankakee
We're glad to hear that our staff made a positive impression on you. Your feedback is greatly appreciated. Thank you for the 5-star rating!
Reply from Tower Loan - Kankakee
We're glad to hear about your positive experience and that our managers were able to assist you. Your feedback is greatly appreciated. Thank you for choosing us!
Ease of getting the paperwork and check.
12 June 2025
Reply from Tower Loan - Kankakee
We're glad to hear that you found the process of obtaining paperwork and checks straightforward. We strive to make our procedures as efficient as possible for our customers. Thank you for your positive feedback!
PERSONAL LOAN ASSISTANCE
THE LADIES THERE ARE VERY NICE AND HELPFUL. THEY GIVE YOU ALL THE INFORMATION YOU NEED.
4 June 2025
Reply from Tower Loan - Kankakee
Thank you for the 5-star rating! We're glad to hear that our team was able to provide you with the information you needed. Your positive feedback is greatly appreciated.
Hmm....
I appreciated the loan but I had been in the last 4 days through so much trouble just trying to cash it from getting banned from two currency exchanges, three denials of cashing at Walmart, no acceptance of electronic check cashing by Brinks, denial of cashing at a Mexican currency exchange, no mercy of removal of ban nor forgiveness, and a misleading to a place that did not cash.
15 May 2025
Reply from Tower Loan - Kankakee
We're glad to hear you found our team friendly! Your positive feedback is much appreciated. Thank you for the 5-star rating!
Simple, fast, and hassle free
I went in as a final option. I was in a pinch and they made it super easy and approved me quickly. I've been a customer since 2016 but was actually shocked to get a check after they closed one loan and created a new one.
3 May 2025
Reply from Tower Loan - Kankakee
We're glad to hear that our process was easy and efficient for you. It's always our goal to provide quick and convenient service to our valued customers. Thank you for your continued trust in us since 2016. We look forward to serving you in the future.
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