It was easy and convenient to do application and get funds in same day. Alley questions were answered.
Company replied
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See what reviewers are saying
Great Customer Service Overall; Ms. Vickie and Ms. Tonya are very cordial. Tammy the manager is excellent, and has turned the vibe of the office into a "Sparkling Jewel." I appreciate how she tak... See more
Company replied
I’ve been off and on with tower loan for many years I Especially like our home office in Kankakee Illinois and my hats off to the staff there Especially Miss Vicky, they always make you feel like fami... See more
Company replied
This office rocks. They're professional, courteous, and always friendly. Any questions concerns or doubts that may have come up in the past, were handled with dignity and respect.
Company replied
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Institution
- Mortgage Lender
- Non-Bank Financial Service
About Tower Loan - Kankakee
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
105 E Court Street, 60901, Kankakee, IL, United States
- 815-348-1996
4.8
Excellent
62 reviews
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Kankakee Office
Their staff is not only friendly but also highly skilled. Smooth process & great customer service.
22 October 2025
Reply from Tower Loan - Kankakee
Thank you for taking the time to recognize our skilled staff and smooth process at the Kankakee Office.
Very professional and kind
Made sure I understood my loan agreements and explain other financial options had my best interest at heart
17 October 2025
Reply from Tower Loan - Kankakee
We are grateful for your kind words about our professional service and clear loan explanations.
Their process was quick and easy
Their process was quick and easy. I also received funds very quick next day.
27 September 2025
Reply from Tower Loan - Kankakee
We are thrilled to hear our process was quick and easy for you, Ron. Thank you for choosing Tower Loan.
Exceptional Service
Tammy and Tonya were exceptional help. Not only did they walk me step by step on how to navigate the process but they also explained everything to me in great detail. Thank you so much to these ladies.
26 September 2025
Reply from Tower Loan - Kankakee
We are grateful for your kind words about Tammy and Tonya's exceptional service and detailed guidance throughout the process.
Awesome Customer Service!
Tammi was very helpful and super nice! But more than anything, she was very encouraging and offered many words of support!
13 September 2025
Reply from Tower Loan - Kankakee
Thank you for sharing your wonderful feedback about Tammi! We are delighted her encouraging support made such a positive impact.
Very friendly and helpful
They made it very simple and fast and was friendly and went beyond
13 September 2025
Reply from Tower Loan - Kankakee
We greatly appreciate your kind words about our friendly service and simple process at Tower Loan.
The experience was fantastic
The experience was fantastic. They took care of us right on the spot. Thank you for your help.
11 September 2025
Reply from Tower Loan - Kankakee
We are ecstatic to hear about your fantastic experience! Thank you for choosing Tower Loan, MARLYSS.
I love tower loan everyone is so…
I love tower loan everyone is so friendly wouldn't go anywhere else
10 September 2025
Reply from Tower Loan - Kankakee
We are pleased to hear you love Tower Loan and find our team friendly. Your loyalty means everything to us.
Reply from Tower Loan - Kankakee
We are pleased to hear you found our team courteous and friendly. We appreciate your positive feedback.
Reply from Tower Loan - Kankakee
Thank you for your positive feedback! We're pleased to hear that you found our team helpful and the process straightforward. We look forward to serving you again in the future.
Love the surroundings
Love the surroundings.
The people there were great good friendly staff.
8 August 2025
Reply from Tower Loan - Kankakee
Thank you for sharing your positive experience. We're pleased to hear that you enjoyed the surroundings and found our staff to be friendly and welcoming. Your feedback is greatly appreciated!
Getting a loan with tower loan is so…
Getting a loan with tower loan is so easy and stress free!
24 July 2025
Reply from Tower Loan - Kankakee
We're glad to hear that your experience with Tower Loan was easy and stress-free. We strive to make our loan process as straightforward as possible. Thank you for your positive feedback!
Great people that make the experience…
Great people that make the experience smooth and quick!
26 July 2025
Reply from Tower Loan - Kankakee
Thank you for the 5-star rating! We're glad to hear that you found our team to be great and the experience smooth and quick. We strive to provide efficient service to all our customers. Thanks again for your feedback!
Ease in application process friendly…
Ease in application process friendly courteous staff
25 July 2025
Reply from Tower Loan - Kankakee
We're glad to hear that you found our application process easy and our staff friendly and courteous. Your positive feedback is greatly appreciated. Thank you for choosing our services!
Reply from Tower Loan - Kankakee
Thank you for the positive feedback! We're glad to hear you found our service good. We strive to provide excellent service to all our customers.
Very very helpful!
17 July 2025
Reply from Tower Loan - Kankakee
We're glad to hear you found our service helpful! Your positive feedback is greatly appreciated. Thank you for taking the time to share your experience.
Reply from Tower Loan - Kankakee
We're glad to hear that you had a positive experience at our Kankakee branch. Your feedback about Tammy and the team is greatly appreciated. Thank you for your review!
Reply from Tower Loan - Kankakee
We're glad to hear that we could assist in paying off your loan and saving money. Your satisfaction is our top priority. Thank you for the positive feedback!
Excellent Customer Service Overall
Great Customer Service Overall; Ms. Vickie and Ms. Tonya are very cordial. Tammy the manager is excellent, and has turned the vibe of the office into a "Sparkling Jewel." I appreciate how she takes time with each customer including myself each time I visit. Keep up the "Good Work of hiring Great Staff."
Thanks,
Sheila Walker
2 July 2025
Reply from Tower Loan - Kankakee
Thank you for the glowing review! We're pleased to hear that our team, including Ms. Vickie, Ms. Tonya, and Tammy, have provided excellent service and created a welcoming atmosphere. Your kind words about our staff are greatly appreciated. We'll continue striving to provide top-notch customer service. Thanks again!
The office staff is very helpful and…
The office staff is very helpful and understanding. They provide sound advice and explore all options to give the best service to me. I honestly couldn't be more happier with the Kankakee office and everyone that works there.
2 July 2025
Reply from Tower Loan - Kankakee
Thank you for the 5-star rating! We're glad to hear that our office staff has been helpful and understanding. It's great to know that you're happy with the service provided by our Kankakee office. We appreciate your feedback and look forward to continuing to serve you.
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