We were introduced to this company at Felison cruise terminal Ajmuiden. We were a group of 10. We were looking for transport to Amsterdam and from Amsterdam back to the cruise terminal. This simple... See more
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Awful customer service. Tried to cancel minutes after booking but couldn't speak to a human WhatsApp support is just AI which gave me incorrect information. I tried emailing them to cancel as tha... See more
Today we had an amazing tour by bus and boat to the highlights of Netherlands culture in Zaanse Schans, Volendam and Marken. We saw beautiful windmills, tasted the typical cheese and observed the han... See more
Hi , Trip site seeing places are good but the tour guide was horrible ( Guide name : Matthias, who speaks Spanish and English) . His jokes are worst and always talks in non-sink to situation and... See more
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Company details
Written by the company
Tours & Tickets, situated in the very heart of Amsterdam, has over 30 years of experience as an experienced and flexible tour operator. We are specialized in offering excursions in The Netherlands and Belgium. And we offer various tickets for museums, attractions and all kinds of canal cruises. We also offer an exclusive range of combi deals.
Contact info
Damrak 26, 1012 LJ, Amsterdam, Netherlands
- 020 420 4000
- hello@toursandtickets.nl
- tours-tickets.com
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Hasn’t replied to negative reviews
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Enjoyable 3 days in Amsterdam
We arrived in Amsterdam without much planned. We sat down in a pub and used Tours and Tickets to map out our 3 day stay. Very easy and effective to use their site from our phones.
Best experience ever
Best experience ever. The bus driver and tourist guides speak fluent English, French, Spanish and obviously Dutch. Very nice, funny, amusing and comfortable experience. You won't regret it.
La mejor experiencia.
Booking for the Floriade Flower show…
Booking for the Floriade Flower show from the other side of the World was absolutely seamless. We will be using Tours & Tickets for our further Amsterdam excursions.
Darryl Hook
Napier New Zealand
very useful tips and easy to purchase
It's very easy to buy a ticket with…
It's very easy to buy a ticket with you. O receber ir by mail easily!
A great experience .
Smooth process
Buying ticket from Tours & Tickets was easy and smooth. There were a lot of different payment methods to choose from. I did pay with Paypal. It was very quick.
The tour itself was good. The destination was interesting. The tour guide was nice and respectful. Also very knowledgable. It was overall a good experience. Highly recommended!
Good Selection of tour options
Good Selection of tour options, good value for the money, and easy booking and payment process.
There was a fight in canal
There was a fight in canal. The boat was so crowded and the voice of the guide was lagging in headphones.
Easy to work with no hassle just book…
Easy to work with no hassle just book tickets pay for them and the email is sent right away with your ticket
Not worth the money
Not worth the money. We bought tickets at 4, and no one told us the tour was over at 5. Very disappointing.
Reasonable amount of Ticket choice
Reasonable amount of choice of tickets available. No mention of Bus Tickets available from Local Authority very cheap.
When i bought the ticket online was…
When i bought the ticket online was mention boot include to be back and when we reach that step they asking us to pay 6€
The Keukenhof trip was fantastic, but marred by the cancelled trip to the Floriade, however, our disappointment was somewhat restored by the inpromptu canal boat trip.
We had a great experience to Keukenhof. However, our next day was to go to the Floriade with Tours and Tickets which was unexpectedly cancelled without any explanation. Upon speaking to the sales team, the numbers for the trip did not satisfy the minimum and the alternative dates offered were not possible within our short stay. This was very disappointing!
We chose to manage arrangements ourselves and in fact, I can say that going to Almere by train, a short walk to the lake and ferry to the Floriade could not have been easier - this gave us the control to manage the amount of time spent there. The Floriade was amazing to see the various worldwide gardening exhibitions, sculptures & buildings and we visited from 11-18:30 which was much longer than if we had used Tours & Tickets. Also, we saved money doing it this way!
Whilst in the office enquiring about the Floriade cancellation, we booked an open top boat trip with Tours and Tickets and visited some of the canal network. This was a good trip accompanied by interesting commentary through the earphones and also from the pilot. The weather was exceptional which showed Amsterdam in its true glory. This gave us an idea of where to re-visit on foot for the remaining part of our stay.
Never received ticket or confirmation
Never received ticket or confirmation. Would like refund. No longer coming to Amsterdam.
They give you no directions on how to…
They give you no directions on how to get there. Luckily another company let us on the bus for free
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