Can honestly say its really bad design is shocking live casino is always down for maintenance which is a lie they just want you to play there slots that don't pay anything because they would have to p... See more
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See what reviewers are saying
worse interface and website layout in the industry it takes me 4-5 clicks to put a BTTS bet on or win/draw bet and if i want multiple BTTS or win/draw it takes 14-16 clicks for a tixie bet. genuinely... See more
5+ year customer – £100 missing and account now blocked I’ve been a member for over 5 years, but what has happened now is completely unacceptable. Three deposits totalling £100 were take... See more
Okay but sick of ridiculous over the top nag screens constantly telling me I've been online for 15 minutes then telling me I've been logged in for a hour Don't they realise just because I'm logged... See more
Company details
Contact info
Douglas House, Chapel Lane, , WN3 4HS, Wigan, United Kingdom
- 0800 032 8188
- customercare@tote.co.uk
- tote.co.uk
You should know
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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AVOID CASINO
AVOID CASINO! Shockingly bad RTP. Over 200 spins on Big Bass hit one bonus, paid me a mega £7.40. Absolute joke, dead spins after dead spins. One of the worst Casino sites ive used. Stay away.
debt ridden casino that doesn't honor…
debt ridden casino that doesn't honor promotions
Absolutely terrible didn't receive any…
Absolutely terrible didn't receive any welcome offer after deposit also there's no actual support that is useful just ai chat bot that sends you in a loop wouldn't recommend
Small selection of games
Small selection of games, very poor promotions, and almost no bonuses. I don't recommend it.
THIs has to be the worst uk online casino!
I made a a handful of small deposits here, on a couple of ocasions. I have never had a bonus round in any of the slots I played. This is unseen, never happened to me anywhere else.
All good here
All good here. New customer sign up offer, did the wagering, got my free spins, won a little bit, withdrawn instantly no issues.
They are not even worth one star
They are not even worth one star. This site is so bad that they should be banned from taking bets, if you are ever fortunate enough to get a winner on horses, greyhounds etc, don't expect to get paid anyway quickly. Odds as well are suspicious, they tell you that best odds like SP will be paid if better than Tote returns - not a chance. However gaming is the worst I have ever seen, they have a thing for customers Treasure Hunt - absolute joke. And finally there are the staff - absolute idiots that know nothing, if they can't answer your question they will just quote a passage from The Bible - that is The Tote Bible, customer service/support is appalling, I have just been dealing with Zoe, who I had to remind should know that The Tote encourage positive & negative feedback - but when you give negative feedback she starts her infamous quotes - Avoid at all costs.
Absolute scam.
Absolute scam.
I've used 20 sites over the last 10 years and this is by far the worst I have ever used.
Rtp on machines is set about 10%
More features give 0 on here than any other ever. No offers, site glitches errors constant issues. Just dont waste ur time. Scum
Account closed
Customer opened an account here
Customer opened an account here, deposited £900 and the site took it all, bonus rounds paid back pittance.
1. £8
2. £16
3. £27
At this point the customer was down £100s.
A complaint will be raised wit the gambling commission on the legitimacy of this site in hope their gambling license will be reviewed and if necessary revoked. If you have been victim to this please request a DSAR from the firm and open a complaint with the commissioner
No bonus at all
No bonus at all, the balance changes before you see the result, got to be rigged, keep away
In the middle of eye of horus bonus…
In the middle of eye of horus bonus game upto £126 had 6 spins left suddenly closed refreshed the page. For them to say suspicious activity your account has been locked contract customer service. I've been a customer 3 years deposited hundreds . The government needs to investigate all these online sites
The most horrible gaming site I've ever…
The most horrible gaming site I've ever come across, they steal blatantly with ridiculous promotions; I've already advised players on social media to stay far away from these people.
Only just joined
Only just joined. Thought I'd give them the benefit of the doubt. Silly me. Deposited £100. Played one game Thai flower. 11mins total game time. Minus £100 negative spins, no feature remotely near. Layout of game play, have to turn your phone on its side before playing game. Play button not responsive as i would like it to be.. Not for me on this site. Tote stick ya site where the sun doesn't shine.
scammers open account provided all the…
scammers open account provided all the documents they ask for then they wrote to me asking me to send all my details again as they didn't get nothing on there website soo they say `stay away people
What started as a frustrating…
What started as a frustrating experience luckily ended positively due to competent customer service. I joined the site by clicking on the sports welcome offer banner, however I believe there was a glitch because it assigned me the casino offer. I then got hit with dreaded over the top verification. But luckily after all this, Courtney from customer service sorted everything out. A massive thank you, you did a great job.
Another one of these online casinos…
Another one of these online casinos where the slots are heavily rigged what I call pay to play where you have no chance of winning anything just stay away from all these sites majority of them will go bust soon
Avoid!
We gamble for fun and on the rare chance we have a good win. This site just takes and takes. Even on 10p spins your money just goes. You are lucky to win 20p back on a whole £10 played in one game. I would avoid at all costs. Games do not run properly and the chance of any return is just so much lower then any of the other sites I play on (most of them)
I'm not really one to write reviews but…
I'm not really one to write reviews but I need to here i think ! The slots on this website very rarely pays out ! I have given it the benefit of the doubt by playing 3 weekends on the bounce and loosing well over £150 with none to minimum return ! It has put me completely off slots now and think it needs addressing as the odds cant be right at all . If it gets resolved may reconsider but for now I would steer well clear of this site !
best casino site
iv played many sites over the years. this is by far the best. very fast pay out. surprise free spins. you can always withdraw winis from bonus right away.
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