TORQEN Reviews 

Well…. After a lot of research I ordered some cats for my 350, not wanting the faff of changing cats for the MOT I went for the 300cell ones that should pass. They went on with no fuss at all and passed the MOT with flying colours, next day delivery I am absolutely chuffed with the service and function of my new cats, thanks Torquen 👍

Great customer support on obtaining a service pack for my Supra. Thanks Team

Great Communication and knowledgeable staff. I highly recommend!!

Quality of products is always top notch and the team are always helpful

Great communication and the items I’ve ordered that have been in stock have been sent out very quick. Specialist items that have been imported I’ve been kept updated with timescales and whereabouts. Will continue using TORQEN for future purchases to complete my 260z

Excellent service, communication and organisation was fantastic. Sourcing, exporting and importing parts was done in really timely manner. This has been one of the few purchases done over the years and glad to see they still keep high standards 👍

Great company with quality parts and customer service. Very impressed every time I use Torqen.

Great service, communications and after care.

I have ordered numerous parts from Torqen over the past 2 to 3 years. All parts have been for a 240Z undergoing a complete re-build. Last year I purchased what I thought was a screen rubber for the car. The item was listed in the parts for the 240/260/280Z models (ie the S30). However, when I came to fit it several months later, it turned out to be for a Datsun 510, so not what I thought I had bought. The item was still in its original packaging but Torqen refused to take it back and refund me even though I was about to put in an order for further items. They maintained that they had no obligation to accept any items after 14 days (not true) and were totally inflexible. I returned the item anyway. So they have the part, which they can sell again and my money! What a ridiculous attitude to take. I am done with them.

The reply below is mostly wrong or misconceived. If the item had been clearly described I would not have bought it. The 14 day return period is irrelevant. That is a period in which an online purchaser has a right provided by the distance selling rules to return a purchase without any reason. My reason for returning the product was that it was purchased and sold in error. Torqen sold me one part when in fact I wanted to purchase another. We were at cross purposes. We did not reach any binding agreement and both parties were entitled to go back to square one. However, irrespective of the legal niceties, consider the following: 1. Torqen has the product they sold to me which they can sell again to someone who wants it. 2. If they make no recompense to me, the profit on the second sale will be a windfall. And the cost to me will be around £100 (the cost of the item and two shipping costs) which represents a pure loss. I am not sure how to describe that way of doing business but inflexible and opportunistic seems to cover it.

Great service. Need some parts next day for a track day and they had everything in stock and got it despatched straight away on an upgraded delivery service!

Excellent service always.
Thought I wasn't going to get parts on time so spoke to them and they managed to get guaranteed next day Saturday delivery

Ordered a couple of Planted Base seat bases, communication was fantastic and they arrived before the initially expected date!

Just received my chrome plated thermostat housing cover from torqen. I am absolutely delighted with my purchase. The quality is excellent and I would recommend this company.

I can not recommend Torqen highly enough when your looking for Nissan parts.. I’ve got an imported 350Z and Torqen have been THE supplier I’ll only ever need for those specialist parts.. Their customer service is 10 out of 10 too.

Good customer service. Good prices. Good products. Quick delivery. What more do you want ? I contacted several companies before making my purchase - many never even replied. Torqen not only replied they they came back with several options that would suit my car and they also gave advice on fitting. After this, deliver was quick and good communication throughout the process. Definitely 5 stars. Thank you.

Ordered multiple times and never had any issues.

Always really helpful over WhatsApp to check stock/fitment or delivery times.

Top tier service! Those dudes sorted my stuff out same day and shipped it straight away with express international shipping. 10/10 highly recommended!

I could not get a specific type of oil in the UK, (very rare but great in the USA) i found Torqen had a similar product and made an enquiry on the phone, within a few minutes they had sourced and supplied exactly what i needed. 10/10 for customer satisfaction!!!
Product was ‘Royal Purple HMX 5w20.
Delivered so fast it was unreal!!
100% got a new customer here!!!

I like the communication and updates on whatsapp 👍👍👍👍

Needed some tricky parts for my Datsun 260z 2+2. The Torqen team put sooo much detailed effort and time to find the right parts, check and double check if they fitted, found old parts sketches to be extra sure. All that while keeping me constantly in the loop and updated. Its amazing to see that true and real service still exists in times where these values seem lost sometimes. I can highly recommend Torqen as THE top choice for your oldtimer projects. Thanks a million!

First time i have purchased from this company and i can say that it is absoloutley fantastic. I hve an engine block rebuild project on my evo8 and they have assisted me with part options and pricing to help me keep to budget. Good customer service with watsapp communication. Fast response time and very honest with their availability in stock and honest on delays of certain parts if there is any. No wasted time and very smooth transaction.
I highly recommend Torquen as suppliers and would definitley purchase from them again.