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Norfolk Favourite Carpet, Upholstery and hard floor cleaning business. Large enough to cope, small enough to care about you home and furniture to make every job 100 % satisfaction guaranteed. We cover all of Norfolk, every main city, town and village. No carpet job too large or too small. We also clean rugs 👍🏻
13 The Close, NR1 4DS, Norwich, United Kingdom
Top Marks for this cleaning company! Very impressed with the results, carpets look and smell great. Professional service from Pip start to finish. Will definitely be using Top Mark cleaning services again. Highly recommend. Thank you
Very impressed with the quality of service from Pip, my home smells amazing and my stair carpet and rugs look like new.
Will use them again and highly recommend you will not be disappointed.
Everything went smoothly, from initial contact to booking through to Cameron arriving on time and getting the job done.
My carpet needed a deep clean and he managed to revive it better than I expected.
I will be using them again as the process was ideal.
Thanks
Fantastic job, I had my living room and hallway carpet cleaned. I have a dog and made some marks on the carpet also in time the dirt just stacked in. Discoloured the whole.
Likely the TopMark team made a top quality job and now it looks and smells clean.
Thanks guys.
Reply from TopMark Cleaning
Thank you for your feedback! We’re glad you’re pleased with the results. Our team works hard to provide quality service, and it’s great to know your carpets look and smell fresh again. If you ever need us again, we’d be happy to help. Thanks!
The marketing spam email is full of false information. The old TopMark team were far superior and the new owner is tarnishing TopMark’s good reputation.
I’ve been asked to provide more information - the new owners sent emails on Friday. The email states they are using new cleaning techniques and tools, yes new techniques as they don't have a clue how to clean and what new tools?
Nothing will compare to the service offered by previous owners.
Reply from TopMark Cleaning
Thank you for sharing your feedback.
We’re sorry to hear that your experience with our marketing communications hasn’t met your expectations.
We do not send out spam emails, however a few times a year we will send out email offers to past customers and as of now we have send out one email with entirely accurate information.
We take concerns like yours seriously and would like to learn more about the specific issues you've mentioned.
Please feel free to reach out to us directly so we can address them. We value the reputation of TopMark and are committed to maintaining the high standards our customers have come to expect.
Your input is important to us as we continue to improve.
Reply from TopMark Cleaning
We are thrilled to receive your 5 star review, thank you. It was a pleasure to be able to provide the service you required to a high standard. We look forward to serving you again in the future.
The team were extremely thorough and left our place in immaculate condition.
Our carpets haven’t looked this good since we bought them.
Will be using TopMark again without doubt!
Reply from TopMark Cleaning
Thank you Ryan. It was a pleasure to be able to bring your carpets back to such a lovely condition. We appreciate your kind words and recommendation and look forward to serving you again in the future.
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