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TopCashback Australia Reviews 

311
•
TrustScore 4.5 out of 5

4.4

Cashback Provider
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Review summary

Created with AI, based on recent reviews

Considering 237 reviews, reviewers overwhelmingly had a great experience with this company, often describing it as the best cashback site for getting money back from usual spending. Customers find the service easy to use, with a great website and web extension, and appreciate the seamless cashback experience. Many people highlight the value for money, noting that they have received significant cashback from everyday purchases, and praise the lack of withdrawal minimums. However, some customers experienced issues with the payout process, mentioning long payout periods or that funds took a while to become payable. A few other people also felt that some promised cashback was never paid out, or that missing cashback requests were not addressed. There were also concerns about the website requiring personal information for verification instead of proper two-factor authentication, and some users reported issues with account deactivation.

What people talk about most

User experience

Users describe positive interactions with user experience, consistently finding it easy to use and navigate,... See more

Payment

Consumers find payment to be ambiguous, with many reporting easy and fast payment transfers, especially for... See more

Website

People report ambiguous experiences with the website, with some finding it easy to navigate and use, even... See more

Refund

Reviewers highlight ambiguous aspects of refund, with some customers reporting positive experiences, such as... See more

Value for money

Customers consistently note positive experiences with value for money, finding the platform easy to use for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Definitely the best cashback site in Australia. Recently had a cashback that did not track due to a DOA laptop from Lenovo, I got assistance from an amazing rep which promptly sorted out the issue wit... See more

Rated 5 out of 5 stars

This has been an easy way to get a little back from my usual spending - it's great that there's no restrictions on the amount you can withdraw once the cash has been verified. So far the experience ha... See more

Rated 5 out of 5 stars

Have enjoyed pretty seamless cashback experience with TopCashBack since joining. They appear to have some of the highest rates amongst their competitors, and so far I haven't had any issues with misse... See more

Rated 5 out of 5 stars

The Top CashBack Australia process is so easy and it is genuinely worth it. I’ve just completed my first withdrawal of cash back to PayPal and it was simple and streamlined. I’m continuing to use Top... See more

Company details

  1. Cashback Provider

Written by the company

Over 22 million people worldwide are already saving with TopCashback. That is why we have set ourselves the goal of bringing you the best cashback rates in Australia so that you can save money when shopping online. Earning cashback is easy. Simply sign in (or join), search for your favourite merchant and click through to their website. That's it! From there you can shop as normal on their website.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

311 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(311)

231 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

GREAT Cashback AGAIN :-))) !!!

WoW, I was so thrilled to get Significant Amount of Cashback from TEMU when I received Good News sent from " TopCashBack " Email TODAY !!!.....

Thanks SO MUCH " TCB " !!!....You made my day ......Y..A..Y !!! :-)))

21 January 2026
Unprompted review
Rated 1 out of 5 stars

this company is a scam

this company is a scam, myself and 3 other family members join them and started following the ads to buy goods earning points while patiently waiting for that ridiculous period of many months to get the payout. Just few weeks before the payput we got email that all our memberships were terminated because apparently it is just one person with multiple accounts. Dont believe and waster your money with topcashback - use shopback!

7 April 2026
Unprompted review
TopCashback Australia logo

Reply from TopCashback Australia

Hi there,

Thank you for your feedback. We’re sorry to hear about your experience and understand how frustrating this situation must feel.

To clarify, while members of the same household can each have their own accounts, our terms do not allow one individual to operate or benefit from multiple accounts. Where accounts are flagged as linked, they are reviewed carefully, and action may be taken if they are found to be in breach of our policies.

We appreciate that this may not have been your intention, and we understand your concerns given the timing. However, these checks are in place to ensure fairness across the platform for all members.

If you believe this has been assessed incorrectly, we would encourage you to continue working with our support team so your case can be fully reviewed.

Thank you again for sharing your experience.

Best Regards,
The TopCashback Team.

Rated 5 out of 5 stars

I love Top cashback

I love Top cashback, they have the best rates, the app is well laid out, simple to use and works well, I have had no problems receiving my cash back and it is in a timely manner, highly recommend.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Top Cash Back - Tops

There are a wide variety of businesses that you can obtain discounts through Top Cash Back and when I have needed assistance the service with issues has been prompt and solved the problems.

27 March 2026
Unprompted review
Rated 1 out of 5 stars

3 month wait for cashback is false advertising

Purchased shoes via Topcashback site at Sketchers back in January and I’m still waiting for my cashback. Specifically purchased them through the site for the cashback. Queried this and was told it will take up to 3 months as it’s currently sitting with the retailer. Every time i check the it’s still pending.
My friend never received their friend referral either.
I would definitely suggest steering clear of this scam.

23 January 2026
Unprompted review
TopCashback Australia logo

Reply from TopCashback Australia

Hi Trudy Ng,

Thank you for reaching out with your feedback.
We confirm as stated on our site that the cashback process is estimated to take up to 12 weeks and sometimes more for some retailers. To get an exact estimate for every transaction, you would need to click on the plus button in front of the transaction on your account and you would have the exact estimate as provided by the retailer when the transaction will become payable.

Regarding your friend's referral, if they are the ones that referred you, then as stated on our site, their bonus will be credited to their account when you successfully earn up to $10 in cashback excluding bonuses.

If you need further clarification on these, feel free to raise a support ticket and the team will further clarify you.

Thank you once again for your feedback.

Best Regards,
The TopCashback Team.

Rated 1 out of 5 stars

Ten days no joining bonus.

Ten days no joining bonus.

12 March 2026
Unprompted review
TopCashback Australia logo

Reply from TopCashback Australia

Hi Zak Vujovic,

Thank you for your feedback.
However, there may have been a misunderstanding regarding our sign-up bonus terms. While members become eligible for the sign-up bonus upon signing up, the bonus itself is not awarded instantly. In order to receive the bonus, the required cashback threshold must first be reached, as outlined in our terms and conditions.
For full details, please refer to our Sign-Up Bonus Terms and Conditions here: https://www.topcashback.com.au/dyn/tafterms-jan-dec26/

We hope this clarifies how the sign-up bonus works.

Best Regards,
The TopCashback Team.

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