I ordered a paint spray gun instead I received a needle kit for the spray gun due to a part number mixup in their system. I received an email requesting me to drive and drop off the wrong item at a Fe... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The range of goods is quite extensive and you can certainly use some of the offers, but.. Inquiries go unanswered. The information on the articles is level and incomplete. Instead, people keep point... See more
Read the reviews, don't be fooled by the appearance of the website. Received a defective item, the process to return is a running joke. 1) Submitted a ticket, with the photos 2) Called to follow... See more
TERRIBLE! TRICKY VENDOR HERE! Price looks GOOD! Shipping = $0.00! Now take the time to fill in all your details info with CC # ... and voila, order placed, but WAIT ... an extra $50. shipping was adde... See more
Quick,easy and on time
I have been a customer of CARiD for a…
I have been a customer of CARiD for a couple of years now and I am very satisfied with the products that come in the mail they have a very good variety and quality parts to choose from I'm glad I found them and look forward to using them again!
I have had real good experience with…
I have had real good experience with Toolsid. Brandon always makes sure to give me the best deal. I always get my parts on time. THANKS BRANDON.
Navigating the website and the whole…
Navigating the website and the whole ordering process was super easy. Shipping was fast and the item is exactly as described online. I am definitely purchasing from Toosid again.
AMAZING!!!!!!!!!!!
GREAT, FAST SERVICE, AWESOME PRICING AND QUICK SHIPPING. THANK YOU, I WILL BE BACK TO ORDER MORE TOOLS.
Never had problem with this site
Never had problem with this site, always get my orders on time and if I need to make any returns its nice and simple. Would definitely recommend using this site to buy your tools.
Got a good tool at a reasonable price…
Got a good tool at a reasonable price and delivery was pretty quick, could not ask for more!
Fundementally Dishonest Vendor
Cancelled my order due to excessive shipping costs, but they ignored the cancellation and shipped the order anyway. I returned everything and ask for a full refund since it was their error, but they refused to refund the shipping cost. Shipping was $15 on a $45 order, but did not show up on the order until it was placed.
UPDATE: Gave me a refund after I posted this review. Still beware of the shipping costs and policies.
Easy seamless parts look up and checkout
Fast shipping
Fast shipping, great inventory and brands. I will buy from again.
Well..
Well... Heres the thing
I love the ease of purchasing here.. but the argument you have to have with some of the sales people is ridiculously annoying...they try to trick you into thinking what you see is not what you saw..
don't get me wrong there are few that work there that are just awesome in a pleasure to deal with
Big Purchase To Set Up A Home Shop
I am just getting started setting up a home shop and bought most of my mechanic tools from Tools ID. It was a great experience, on many items their prices were the lowest I could find, and for those that weren't, they matched the lower online prices from other websites without any hassles at all. The communication was great, shipped fast, and everything arrived in perfect condition.
My sales rep was helpful!
My sales rep was helpful, answered all my questions and I was able to get a tool delivered in a day for pretty much the same price as some of the cheaper tool discount sites.
Very nice to deal with
Very nice to deal with, good prices and fast shipping
Just what we were looking for
Just what we were looking for. Quality was great. Delivery was fast
Excellent service, site could use work as could competitive shipping
The site is excellent in terms of the range offered and the speed for shipping out. However the lack of the 5th star is for 2 reasons. 1st is that shipping costs are totally out of line with the rest of competitors, they’re astronomical. And 2nd is that the search function and filtering could be better. It’s very basic and slight changes such as plural or not give very different results. It’s very 1995
Good customer services
I like that the sale rep are well informed of the product and that they email you about the product that you make inquerierees on so that you have the option to get it if you want.
Excellent product selection. Incredibly fast shipping!
After considering a few other tool outlets, I went with Toolsid. The selection of tools is vast. The prices were well below many competitors. And the shipping was fast. I will most certainly be buyijng from Toolsid again. Thanks!
Good professionalism
Good professionalism, good communication.
Prompt service.
Always fast shipping.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







