Tonal takes away my excuse to skip a workout or spend more time creating a workout than actually doing it. It also made getting into lifting soo much less intimidating. I don't have to guess how much... See more
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Review summary
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I love my tonal and the flexibility it allows me to just walk over to it without properly brushing my hair or worrying about my matching outfit and starting my workout. You have options of doing a lit... See more
Company replied
The Tonal is amazing from start to finish, install to using frequently? This is hands down the best training machine. The programs are fantastic. They give a wide range of training options and help m... See more
Tonal provides the structure that I need to commit to an exercise program, so essential to a guy in his mid-70's. The huge choice of programs makes it possible to find some that work for me, such as... See more
Company replied
Company details
Written by the company
Tonal is the ultimate system for your strongest self. Tonal learns your abilities, selects the right challenges, and adjusts as you improve, so every workout stays personalized and effective. Tonal automatically sets your optimal weight for every move based on a quick weight assessment, and increases resistance to keep you challenged as you get stronger. Tonal membership gives you access to a variety of expert-led workouts–from strength to Aero HIIT to yoga and mobility. Real-time coaching cues help you dial in your form to train safely and effectively. Automatic progress tracking takes the guesswork out of working out. With all of this and more, Tonal gives you 24/7 access to the convenience of a full gym with the expertise of a personal trainer in one sleek system–so you can fit effective, efficient workouts into any schedule. Want to try it for yourself? Check out our list of retail locations where you can schedule an in-person demo, or book a virtual demo. https://tonal.com/pages/try-tonal
Contact info
69 Converse St., Suite 200, 94107, San Francisco, United States
- 855-MY-TONAL
- tonal.com
Get Stronger + Save
4.5
Excellent
945 reviews
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This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
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The customer service and the…
The customer service and the technicians were very helpful and very professional. The tonal is probably the best health tool I have ever made and the team does whatever they can to help you on your health and fitness journey.
11 October 2026
Reply from Tonal
Thank you for your kind words! We’re thrilled to hear that our customer service and technicians provided helpful, professional support. We’re honoured to be part of your health and fitness journey.
Tonal has kept me more consistent than…
Tonal has kept me more consistent than any other gym membership or workout program that I have completed over the last three years. I know that it has improved my health.
7 October 2026
Reply from Tonal
Thank you for sharing your experience! We’re so glad Tonal has helped you stay consistent and make meaningful improvements to your health over the past three years.
Love my Tonal
Love my Tonal! Lots of content, with weights automatically adjusted to my level. It’s the only exercise program that I’ve been able to consistently do over time and do it without the injury.
11 October 2026
Reply from Tonal
Thank you for your review! We’re thrilled that Tonal’s variety of content and intelligent weight adjustments have helped you stay consistent and work out confidently.
Overall the equipment and expertise…
Overall the equipment and expertise routines have worked well for me. Since my kids moved out the monthly fee does not make sense for a single person.
11 October 2026
Reply from Tonal
Thank you for sharing your feedback! We’re glad to hear that you’ve enjoyed the equipment and workout programs.
We understand that the monthly membership may no longer fit your needs, and we’d be happy to explore how we can better support you. Please reach out to our team at support@tonal.com.
Very friendly equipment and programs…
Very friendly equipment and programs for beginner. I enjoy Tonal!
11 October 2026
Reply from Tonal
Thank you for your feedback! We’re glad you find Tonal welcoming and accessible as a beginner, and we hope you continue enjoying your workouts.
Tonal helps me commit to a program
Tonal provides the structure that I need to commit to an exercise program, so essential to a guy in his mid-70's. The huge choice of programs makes it possible to find some that work for me, such as the wonderful "Strength by Squats" to pick one example.
I want to thank you for providing a low-battery alert for accessories before the workout starts, making it possible to use both handles without interrupting the workout flow.
7 October 2026
Reply from Tonal
Thank you for your thoughtful review. We’re delighted that Tonal’s structure and variety of programs help you stay committed to your fitness routine. We’re also glad the low-battery alerts help keep your workouts running smoothly without interruptions.
Tonal takes out the friction
Tonal removes so much of the friction to strength training that it helps me be more consistent than I've ever been. Going on two years and am stronger at 40 than I've ever been in my life. The workouts are well planned, move quickly, and coaches are informative and motivating. I always miss it when I'm traveling and using a traditional hotel gym. It's just not the same!
6 October 2026
Reply from Tonal
Thank you for sharing your experience! We’re thrilled that Tonal has made strength training more convenient and helped you stay consistent. Congratulations on becoming stronger than ever at 40. We’re glad you enjoy the efficient workouts and motivating coaches, even if you miss Tonal while travelling!
The immediate feedback is great
The immediate feedback is great, the weight suggestions, coaching, variety is well worth the price!
10 October 2026
Reply from Tonal
Thank you for sharing your feedback! We’re thrilled that you enjoy the real-time feedback, weight suggestions, coaching, and variety Tonal offers. It’s wonderful to hear that these features add value to your workouts.
Love working out at home with the…
Love working out at home with the instruction and guidance as when I had a personal trainer. Training is simple to follow but challenging for me.
10 October 2026
Reply from Tonal
Thank you for your thoughtful review! We’re so glad that Tonal provides the instruction and guidance you enjoyed with a personal trainer while still offering challenging and easy-to-follow workouts.
We purchased our Tonal during Covid
We purchased our Tonal during Covid. We use it for our strength training. My wife and I do “partner” workouts where it allows us to switch between us during the same workout program. It’s effective and efficient. Coupled with the Peloton and walking/hiking it provides what we need for workouts as we age. We like the variety of programs and the coaches.
9 October 2026
Reply from Tonal
Thank you for sharing how Tonal has supported your strength-training routine over the years. We love hearing that you and your wife enjoy partner workouts, along with the variety of programs and coaches. We’re grateful to be part of your fitness journey.
Best all in one piece of workout…
Best all in one piece of workout equipment hands down!!
9 October 2026
Reply from Tonal
Thank you for the great feedback! We’re delighted to hear that you consider Tonal the best all-in-one workout equipment. We appreciate your support!
No comparison
I’ve tried every system and program. Nothing compares to Tonal. I haven’t been this consistent in 20+ years. I’m 45 and almost in the best shape of my life. The ability to wake up and press play and in 40 minutes be completely smoked is an all time game changer.
5 October 2026
Reply from Tonal
This is fantastic to hear! We’re thrilled that Tonal has helped you stay consistent and make such meaningful progress. Thank you for allowing us to be part of your fitness journey, and congratulations on being in some of the best shape of your life!
The tech came in fixed everything and…
The tech came in fixed everything and was done within a half hour. Good experience.
8 May 2026
Reply from Tonal
We’re glad to hear that your service visit went smoothly and that the technician was able to resolve everything quickly. Thank you for sharing your positive experience!
I enjoy the different types of training…
I enjoy the different types of training classes I enjoy the fact that I can get up at any time and get a great workout I also like that I can choose the trainer and I can workout with my son who also has a Tonal.
8 October 2026
Reply from Tonal
Thank you for sharing your experience! We’re thrilled that you enjoy the variety of training options, flexible workout schedule, and the ability to work out alongside your son. It’s amazing to hear that Tonal supports your family’s fitness journey.
Tonal meets me where I am
Tonal meets me where I am and safely allows me to increase weight when I am ready. All I have to do is select a program and show up- Tonal tells me what exercises to do, adjusts my weight, and tracks everything. Tonal is the foundation of my workout routine.
I recently broke bones in my foot and had to have surgery. When I was ready, I created a custom upper-body workout that I was able to do while still non-weight bearing. Tonal has allowed me to continue a basic workout routine while I heal.
I highly recommend Tonal.
2 October 2026
Reply from Tonal
Thank you for sharing your experience! We’re so glad Tonal has been able to support your fitness journey and adapt to your needs while you recover. Wishing you a smooth and speedy recovery, and we appreciate your recommendation!
Reply from Tonal
Thank you for sharing! We’re so glad you’re enjoying the convenience of strength training from home. Keep up the great work!
Takes out all the guesswork!
I absolutely love my Tonal. The simplicity and gamification are the tricks that get me to start working out. Highly recommend!
5 October 2026
Reply from Tonal
Thank you for the wonderful review! We’re thrilled that Tonal’s simplicity and gamified experience help make working out more enjoyable and consistent. We truly appreciate your recommendation!
Everything is great
Everything is great. The classes the instructors and the hardware. I don’t prefer outsourcing of the customer service outside the United States but that’s my only constructive criticism.
6 October 2026
Reply from Tonal
Thank you for sharing your feedback! We’re thrilled you’re enjoying the classes, instructors, and hardware.
We also appreciate your constructive comments regarding customer service and will be sure to share them with our team.
All in one package deal!
Love the coaching and the ability to make it work with my schedule! Tonal is everything I've needed! Highly recommend!
5 October 2026
Reply from Tonal
Thank you for the wonderful review! We’re so glad Tonal’s coaching and flexibility help you fit workouts into your schedule. We truly appreciate your recommendation!
Reply from Tonal
Thank you for your kind words! We’re delighted to hear that our instructors have been friendly, supportive, and motivating.
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