Tinashe Hair Reviews 

3,912
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 279 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the superb quality, noting the hair is soft, full, and appears very natural right out of the package. Many people also appreciate the excellent service and prompt communication, while the delivery process is frequently reported as fast. However, some customers also noted specific issues, such as receiving a product that did not match the website presentation or experiencing shedding. A few others felt concerned about product construction flaws, while a small group mentioned that the received item was not as expected or that the company refused a return label.

What people talk about most

Product

Clients share positive opinions on product, highlighting the softness, natural look, and excellent quality of... See more

Quality

Customers report great satisfaction with the product quality, praising the soft texture, lack of shedding,... See more

Order

Customers consistently note positive experiences with order processes, highlighting fast shipping times and... See more

Delivery service

Users describe positive interactions with delivery_service, noting that shipments arrive quickly and... See more

Customer service

Reviewers highlight positive aspects of customer service, describing support as quick, helpful, and extremely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lovely silky hair. No shedding or fly aways. Communication was excellent and they were helpful through out even when the courier company wasn’t Will definitely recommend

Rated 5 out of 5 stars

The shipping was excellent. It came just in time for Christmas. The customer service was excellent. I was able to communicate with the vendor easily. The hair is so soft and fluffy. It looks like a bl... See more

Rated 5 out of 5 stars

I have been getting hair from this wonderful company for years and years and I am Never disappointed!! I just love their hair and customer service!! Everything is top tier 🩷

Rated 5 out of 5 stars

This company is very helpful. The USPS sent my package back to the company. I reported the matter to Tinashe Hair, and immediately, they stepped in and supported me with this issue. They actually rea... See more


Company details

  1. Hair Product Store

Written by the company

Tinashe Virgin Human Hair Bundles More Style Great Hair Free Shipping,Hair Bundles With Closure Frontal, Lace Front Wigs Sale, 2019 New Hairstyles


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 3% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.7

All reviews

(3,912)

332 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent purchase

My hair is soft and full and had no factory smell, it also arrived very quickly wich I appreciate. 10/10 would definitely recommend!

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Tinashe Hair

I have worn units for many years because of alopecia & tried more company's than I care to remember. But I Finally found one that I can order from that has quality hair & doesn't shed all over the place. Definitely my go to now!!!

22 May 2026
Unprompted review
Rated 2 out of 5 stars

I would say order a wig at a time don’t order bulk. And make sure you test the strand or so to see if it’s going to shed.

I would say the hair is OK if you do wet and wavy I haven’t wet it yet but the one wig that I did order it said that it was supposed to be 200% density and it was not 200% density when I received it, it was really, really thin. The other wig that I received was 250% density however I’m experiencing a lot of shedding with this wig and I’m just unboxing it so I imagine it won’t be 250% density when I’m finished. Also, it’s supposed to be a loose deep wave when I wet it. It did not go back to the deep wave curls so basically I have a straight blonde wig that shedding I spent 700 for three wigs and only one really looks decent. I say try at your own risk because I don’t think these reviews are real. I read these before I ordered and still got bamboozled.I ordered from several other hair companies in in the past and I would say OQ hair is the best so far.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Bouncy Water Wave 14 inch Bob

I ordered my first unit from Tinashe Hair last Friday and I received it today. The shipping was very fast and the customer service was great. I have not fully work the unit but I tried it on and the unit looks great.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

This hair is seriously so beautiful!!!

This hair is seriously so beautiful! I was nervous about ordering at first but i’m so glad that I did. The hair is so full and thick!! It blends with my natural hair perfectly and came smelling so good! Their customer service is so friendly and helped me the entire way while waiting
for my order. 100% my new favorite hair company! I can’t wait to buy again!

20 May 2026
Unprompted review
Rated 5 out of 5 stars

The absolute best!

I have been ordering from tinashe for years and will never go to another the prices the quality and quantity of This hair is amazing! For sure deserves 5 stars!!!!!!!

18 May 2026
Unprompted review
Rated 1 out of 5 stars

Company is refusing to send return…

Company is refusing to send return label on hair I purchased. What Company sends a customer hair in a ziplock bag, no box and not all yhe gifts per advertisement on website then offers you $ 20- 30 refund on hair they presented to you like trash?? A grievance will be filed immediately if an return label is not resented or up to $50 off hair immediately and will post on my YouTube channel how company is presenting false advertising on page along with emails

8 May 2026
Unprompted review
Rated 5 out of 5 stars

I was very happy with this product

I was very happy with this product. I have never wore wigs before. I bought my first wig a couple of.weeks ago from here and loved it so much I bought another. Good quality hair and looks amazing on.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

This hair is amazing!!!

This hair is amazing!!!! The lace is literally lite , the hair is soooo soft and it’s not heavy… I can say so much about this hair 😍😍😍😍 thank you so much. And it doesn’t stink it smells good even when wet. I’ve gotten sooo many compliments it’s crazy and ℹ referred them all

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Great Company and Hair !

I absolutely adore this company! I own about 12 wigs from them, and each one has been fantastic. They never disappoint me! The quality of the hair is excellent, and the customer service is great. My orders usually ship a day or two after I place them.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

I love my hair

I love my hair! Definitely made the right decision choosing tinashe. It's so soft and sturdy, everything about it is perfect. I strongly suggest!

14 May 2026
Unprompted review

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