Tinashe Hair Reviews 

3,905
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 279 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the superb quality, noting the hair is soft, full, and appears very natural right out of the package. Many people also appreciate the excellent service and prompt communication, while the delivery process is frequently reported as fast. However, some customers also noted specific issues, such as receiving a product that did not match the website presentation or experiencing shedding. A few others felt concerned about product construction flaws, while a small group mentioned that the received item was not as expected or that the company refused a return label.

What people talk about most

Product

Clients share positive opinions on product, highlighting the softness, natural look, and excellent quality of... See more

Quality

Customers report great satisfaction with the product quality, praising the soft texture, lack of shedding,... See more

Order

Customers consistently note positive experiences with order processes, highlighting fast shipping times and... See more

Delivery service

Users describe positive interactions with delivery_service, noting that shipments arrive quickly and... See more

Customer service

Reviewers highlight positive aspects of customer service, describing support as quick, helpful, and extremely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lovely silky hair. No shedding or fly aways. Communication was excellent and they were helpful through out even when the courier company wasn’t Will definitely recommend

Rated 5 out of 5 stars

The shipping was excellent. It came just in time for Christmas. The customer service was excellent. I was able to communicate with the vendor easily. The hair is so soft and fluffy. It looks like a bl... See more

Rated 5 out of 5 stars

I have been getting hair from this wonderful company for years and years and I am Never disappointed!! I just love their hair and customer service!! Everything is top tier 🩷

Rated 5 out of 5 stars

This company is very helpful. The USPS sent my package back to the company. I reported the matter to Tinashe Hair, and immediately, they stepped in and supported me with this issue. They actually rea... See more


Company details

  1. Hair Product Store

Written by the company

Tinashe Virgin Human Hair Bundles More Style Great Hair Free Shipping,Hair Bundles With Closure Frontal, Lace Front Wigs Sale, 2019 New Hairstyles


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 3% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(3,905)

325 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good communication and received my wig…

Good communication and received my wig on time even though I was worried that I wasn’t going to receive it due to an issue with tracking the package but other than that I will always order again and took a star away because didn’t know the free gifts has changed to only get one thing.

13 August 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Hair arrived quickly. Beautiful and shiny, no smell. Blended well with my hair. From order to delivery, very pleasant experience.

14 August 2026
Unprompted review
Rated 5 out of 5 stars

My hair came less than a week of me…

My hair came less than a week of me ordering it. Hair is true to length and density and pattern. Hair is very soft!! Curl pattern is true to what I purchased, customer service is extremely nice! And more so than ever the lace is HD something I was not expecting due to how affordable the wig was!

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Great quality and fast shipping

Okay, this curly wig is giving 😍 The curls are full, soft, and defined without looking overly done. It has that effortless, “I woke up like this” look while still being sexy and feminine. The volume is EVERYTHING, and once you fluff it out, she gets even better. Minimal styling, maximum impact. Definitely giving expensive curly-girl energy. 💕✨Fast shipping as well.

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Love this website

Love this website. Never got a bad batch. Shipping is could be a lil faster. But you will get it within a week or faster if you a extra small fee. Customer Support is very quick. Hair is true to length. No complaints

12 August 2026
Unprompted review
Rated 5 out of 5 stars

Burmese curly feather crochet hair/ shipping

I loved the hair that I got from tinashe which was the Burmese curly feather crochet hair. It came out so pretty. It’s soft doesn’t shed or tangle easily and didn’t really have much of a smell to it. The only thing I don’t like about this website is every time I order I can never track my package. It always says the shipping details don’t exist and every time you try to reach out to customer service you have to email them. They never responded and when you call the phone just rings. They definitely needs to be fixed! I can say I always get my packages tho.

11 August 2026
Unprompted review
Rated 5 out of 5 stars

First time was a charm

First time ordering a wig and I must admit, it was easy and the wig was delivered timely.

The quality of the wig is good; no shedding, light and silky. Overall good quality. I’m ordering my second wig (short and curly, the first was long and straight). I am impressed with the quality and selection of wigs and will recommend this site to others.

31 July 2026
Unprompted review
Rated 5 out of 5 stars

This is my second purchase

This is my second purchase. I love the fact that you get your hair delivered fast. This is my first V part and I am never getting a weave install again! The hair is thick and true to length! Tinashe is my quick go to!

7 August 2026
Unprompted review
Rated 5 out of 5 stars

The best quality human hair

The best hair shop online for excellent quality human hair. I only buy from Tinashe. The hair lasts well over a year and more when you look after it properly. The delivery is fast to the UK and you earn rewards on each purchase that can be used towards buying more hair products.

6 August 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love the wigs I bought…

I absolutely love the wigs I bought from Tinashe. They’re of great quality, and the communication was excellent. The shipping was also fast and efficient. Overall, it was an awesome experience. Thank you so much!

2 August 2026
Unprompted review
Rated 5 out of 5 stars

Always satisfied

I only order from them and I’m always satisfied! I love everything about this company! From their user-friendly website to the quality of the hair, their prices, the shipping to their customer service! The whole process is so fast, easy and pleasant! Love it

6 August 2026
Unprompted review
Rated 5 out of 5 stars

I have been looking for a hair style to…

I have been looking for a hair style to bring me back up and with the hair and quality of the hair that they have I found what I was looking for ,the hair is beautiful, nice, soft,bouncy and doesn't weigh anything at all.I simply love love, love love it. I would and have recommend it this hair two everyone, I mean everyone I know that needs it!

8 August 2026
Unprompted review

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