Timeless Puglia Reviews 55

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent location, highlighting its convenience for exploring Bari and nearby towns, with easy access to the city center, shops, and transportation. The quality of the accommodations is frequently mentioned, with people appreciating the modern, comfortable, and spotless apartments that are well-equipped with everything needed for a relaxing stay. Reviewers also commend the staff for their helpfulness, responsiveness, and personalized recommendations, making guests feel welcomed and well-cared for. However, some people mentioned that while the apartments are well-equipped, the city center might not be close to all locations, suggesting a car rental could be beneficial for certain areas.

What people talk about most

Location

Users describe positive interactions with location, highlighting its excellent proximity to the city center,... See more

Staff

People report positive experiences with staff, consistently highlighting their helpfulness and... See more

Quality

Customers consistently note positive experiences with quality, highlighting the accommodation as great,... See more

Facilities

Clients share positive opinions on facilities, often highlighting the comfort and completeness of the... See more

User experience

Consumers find the user experience to be positive, with many describing it as a very good and great... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We had a lovely stay with Tatiana, the place was super nice, great location very convenient to visit Bari. Tatiana was the highlight, super helpful and attentive to our needs, THANK YOU!

Rated 5 out of 5 stars

I had an incredible stay at Timeless Puglia in Bari! The apartment was located right in the center of the city, making everything easily accessible. The room itself was modern, super comfortable, an... See more

Rated 5 out of 5 stars

Our stay at Felice 107 was amazing. Tatiana was a great host, very nice, proactive, responsive, she prepared a personal guide with great places to visit, beaches, recommendations for restaurants, etc.... See more

Rated 5 out of 5 stars

We enjoyed our stay very much! The host was very responsive and the apartment was exactly like the photos. Very close to the Bari airport, just a short 8min drive, and near the highway which is sup... See more


Company details

Written by the company

Timeless Puglia, a small family‑run company with over a decade of experience, treats every guest like an old friend. Timeless Puglia grew from our family's love for sharing the hidden gems of our region, and today every stay is overseen by us. Timeless Puglia hosts are on call 24/7 —ready to arrange airport transfers, book that impossible‑to‑get dinner reservation, or solve any issue in moments. Our hands‑on care, local expertise, and thousands of five‑star reviews guarantee you a warm welcome and seamless holiday.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

55 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I had 3 rooms with them in may 26

I had 3 rooms with them in may 26. All was very complicated.
I had to check in online many times uploading many times our passports
Whats funny is that when i was fed up uploading i uploaded again and again the same person passport. Very smart system not making the difference that upload is 5 times the same name
Then on check out i was supposed to leave 16 e in cash because they were not sure if i had paid online. I asked why and answer was if i was sure I paid its ok but in some web site reservations it was not paid online so they were asking to leave cash. So you are in a hurry to get your plane but you have to remember if you paid online or not and if you do not have exactly 16 how they you give you charge on a 50 euro banknote. Otherwise people on WhatsApp customer service are very nice. I try to share my experience as it was.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Amazing location

Amazing location! Absolutely beautiful area.. Cozy room, comfortable bed, large bathroom, plenty of parking.. walkable to anywhere in Polignano a Mare. Hosts were very helpful and available 24/7.. Great spot!

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! I had a question regarding taxi booking at 2am and they replied immediately. Overall great accommodation and super clean. They also sent us a custom guide to the city which saved me a lot of headache as I don’t have to search the best places and restaurants to visit with my family!

2 January 2026
Unprompted review
Rated 5 out of 5 stars

A one week stay in old Bari

A one week stay in old Bari.
Great place to start discovering Bari.
We stayed in November. Nice weather.
Great food.
The accommodation has a kitchen. As a foodie. A gaspit and some gear is all you need. Of course there was more. A genuine Italian coffee maker.
We loved the industrial look and feel. Modern and cozy. Private. In an old building with character. Communication was always good. Although we never new when it was a chatbot or a person. They could work on that. But nevertheless. Perfect. Clean. Perfect for a couple. There is airco. (We obviously didn't need)
Important. You always get an answer when chatting.

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Lovely apartment and Bari.

The apartment is close to everything, the train station, the old town, the sea, on the main shopping street.
Very modern spacious and comfortable with a nice balcony overlooking the main street.
Maybe we will come again.

19 October 2025
Unprompted review
Rated 5 out of 5 stars

←Brilliant Trip



Q

Phil

Livingston, United Kingdom

★★★★★-2 days ago

Staying in Bari was amazing and this accomodation was the idea place to explore Bari and the wider Puglia area. It was a minute from the train station stop from the airport which made it easy to get to and was a 5-10 min walk from Centrale which allowed us to get around easily. Its a short walk into town and Old Town and an idea location to explore.

Timeless Puglia communcated brilliantly well, asking about our trip to make recommendations for us and the site/ app to have the recommendations, car hire, door security, etc., made it super simple to do everything and all recommendations for eating, sightseeing and excursions came with directions or Google Maps links. They always communicated clearly and quickly and checked in with us while we were staying which was a lovely touch. All recommendations we used were spot on and they really helped make it a memorable trip.

The accomodation was lovely, clean and modern and great for relaxing. Couldn't recommend highly enough!

21 October 2025
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ AuGuStea Home Studio

⭐️⭐️⭐️⭐️⭐️ AuGuStea Home Studio – Bari

A perfect stay from start to finish. The studio is spotless, beautifully decorated, and equipped with everything you need for comfort and convenience. Location is excellent — close to the city center, shops, and transport. Tatiana is an outstanding host: warm, responsive, and truly attentive to every detail. Highly recommended for anyone visiting Bari — a place that feels like home the moment you arrive.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Amazing sea view from terrace

Amazing appartment in renovated beautiful building in Torre a Mare. Sea view from the terrace was just perfect. Appartments itself clean, cozy, modern. Everyting you need for comfortable stay in authentic environment of Puglia.

13 October 2025
Unprompted review
Rated 5 out of 5 stars

Our stay was amazing

Our stay at Felice 107 was amazing. Tatiana was a great host, very nice, proactive, responsive, she prepared a personal guide with great places to visit, beaches, recommendations for restaurants, etc. The apartment was clean, spacious, very well equipped. It was located in the quiet area, in the new building with good connection to the city center - bus stop in walkable distance of 5 minutes. I can only recommend this stay and I will come back when I return to Bari. :)

27 September 2025
Unprompted review
Rated 4 out of 5 stars

Lovely stay

We had a lovely stay with Tatiana, the place was super nice, great location very convenient to visit Bari. Tatiana was the highlight, super helpful and attentive to our needs, THANK YOU!

3 October 2025
Unprompted review
Rated 5 out of 5 stars

A luxury apartment close to all amenities

A real taste of Italian fine style living in this luxury apartment close to all the boutique shops, restaurants & a 10min stroll to the beach. Clean & tidy and very spacious, an ideal location for family or groups of friends.

Would love to return soon.

10 September 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful stay

I had a wonderful stay at the apartment in Bari managed by Timeless Puglia. The location was perfect, close to everything yet quiet and comfortable. The apartment was spotless, beautifully decorated, and equipped with everything I needed for a relaxing stay. Communication with the team was excellent—they were always responsive, friendly, and ready to help with local tips and recommendations. I truly felt welcomed and taken care of. I would definitely stay here again and highly recommend Timeless Puglia to anyone visiting Bari.

8 September 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look