Ti-GO Bikes Reviews 

175
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that the items are fantastic, featuring durable quality and reliable protection that keeps kids safe while riding bikes and scooters. Buyers are exceptionally pleased with the fast shipping times, noting that online orders arrive promptly and always in perfect condition. Though some customers noted minor delivery delays or needed to adjust for sizing, shoppers still find the gear amazing and highly recommend it for young outdoor enthusiasts. People also truly love the thoughtful extras included in packages and the responsive communication from the support team when exchanges are needed.

What people talk about most

Product

Customers had positive experiences with product, highlighting the great quality of protective gear such as... See more

Quality

Reviewers highlight positive aspects of quality, noting that the gear is well-engineered and offers excellent... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast dispatch, good packaging, and quick arrival... See more

Service

Reviewers express great satisfaction with the service, highlighting excellent support and reliable delivery.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ti-go products are fantastic! My 6yo daredevil uses their elbow and knee pads and gloves whilst mountain biking! The quality is really great, standing up to a regular thrashing. In the one instance I’... See more

Company replied

Rated 5 out of 5 stars

Great company. Website is easy to order from, i ordered late on a Wednesday night, needed item by early Saturday morning. Paid for quick delivery. Was delivered Friday morning. Super happy with produc... See more

Company replied

Rated 5 out of 5 stars

Very quick and it does exactly what is advertised. My grandson feels safe and secure in his body armour. He is doing more and more tricks on his scooter and even used the body armour for horse ridin... See more

Company replied

Rated 5 out of 5 stars

Quality merchandise. The ordering was easy. The sizing are true to age and the delivery was quick. Will definitely use this company again for my 6 yr old grandson. Would like to see a choice of he... See more

Company replied


Company details

  1. Sportswear Store
  2. Bicycle Store

Written by the company

Riding, Scooting and skating, Ti-GO Bikes gives young children the opportunity to ride and gain confidence with our range of clothing and tech. From Bikes to pads we have your rider covered with our built in technologies to maximise performance and comfort. A family run, passionate and exciting brand who aim to keep riding riding earlier, safer and more awesome!


Contact info

4.8

Excellent

TrustScore 5 out of 5

175 reviews

5-star
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1-star

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4.8

All reviews

(175)

37 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product (knee pads) fit my son…

Great product (knee pads) fit my son well. Delivered ahead of schedule and with some sweets too. Lovely touch. Would recommend.

22 May 2023
Ti-GO Bikes logo

Reply from Ti-GO Bikes

Hi Happy Customer, thank you for taking the time to write a review for us and it's great to hear that you were happy with the knee pads and the service we provide!

Rated 5 out of 5 stars

knee and elbow pads

Ordered knee and elbow pads for 3 yr old. Good price and decent quality. Prompt shipping

21 May 2023
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Reply from Ti-GO Bikes

Hi Phil W

Thank you for taking the time to write a review for us!

We're really pleased you loved the knee and elbow pads. Thank you for ordering through us !

Rated 5 out of 5 stars

Good quality and value for money

My purchase for body armour and trousers for my 10 year old son, went perfectly, size guide is spot on and quality and value for money is great.well done Ti go bikes.

14 May 2023
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Reply from Ti-GO Bikes

Hi Lawrence,

Thank you for taking the time to write a review for us! We're really pleased you loved the body armour and you found the sizing to be perfect.

Thank you for ordering through us.

Rated 5 out of 5 stars

Perfect fit for the kids

Perfect fit for the kids. Great service. Thank you

2 May 2023
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Reply from Ti-GO Bikes

Hi Matthew Jones,

Thank you for taking the time to write a review for us! We're really pleased the fit was perfect and you were pleased with our service.

Thank you for ordering through us.

Rated 5 out of 5 stars

Perfect gloves for a young pinner!

Super fast delivery even when ordered over back holiday weekend. Great feeling product at a great price for my 2.5 year old! Recommended!

30 April 2023
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Reply from Ti-GO Bikes

Hi Dean,

Thank you for writing a such a lovely review for us! We're really pleased you loved the product and were happy with the service you received.

Thank you for ordering through us.

Rated 5 out of 5 stars

Great quality product, great service

Super quality product - as described, daughter has used the elbow & knee pads almost daily & they are true to size & very comfortable. Great customer service & the little extras with the order were a pleasant surprise for her (branded stickers which she's stuck all over her scooter!). Arrived promptly, would recommend to others as well as repeat custom with this company again.

10 April 2023
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Reply from Ti-GO Bikes

Hi Sammy O,

Thank you for taking the time to write such a great review for us!

We're really pleased you loved the items and your daughter is enjoying wearing them.

We look forward to doing business with you again soon.

Rated 5 out of 5 stars

Consistently great product & great…

Consistently great product & great customer service. If Ti-Go make the product I need I no longer bother comparing with other brands, that’s the one I’m getting!

4 April 2023
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Reply from Ti-GO Bikes

Hi Anne-Lise,

Thank you for writing such a great review for us. We're really pleased you have been happy with your products and the customer service we provide!

Rated 4 out of 5 stars

I purchased the pro knee and elbow pads…

I purchased the pro knee and elbow pads in XS for my 5 year old. They fitted well staying in place with the velcro strap and looked like they'd offer a good level of protection but after pedalling 2.5 miles, the backs of his knees showed reddening of the skin from rubbing.

10 April 2023
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Reply from Ti-GO Bikes

Hi BK

Thank you for the review and the feedback - we will look in to this as a company and see if we can make any improvements.

Rated 5 out of 5 stars

Fast delivery and awesome customer…

Fast delivery and awesome customer service when the first pair we bought were too small they quickly sorted out the return and sent out the next size up which he LOVES!!

29 March 2023
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Reply from Ti-GO Bikes

Hi Mrs B,

Thank you for taking the time to review us. We're really pleased that you are so pleased with the service you received.

Rated 5 out of 5 stars

Great all round

Great communication, perfect quality clothing.

2 April 2023
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Reply from Ti-GO Bikes

Hi richard camm,

Thank you for taking the time to review us. We're really pleased that you were so pleased with the service you received.

Rated 5 out of 5 stars

Good gloves!!!

23 March 2023
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Reply from Ti-GO Bikes

Hi Mark,

Thank you for taking the time to review us.

We're really pleased that you are so pleased with the gloves that you ordered.

Rated 5 out of 5 stars

Very quick dispatch

Very quick dispatch. Nice quality product our 2.5 year old loves it

26 March 2023
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Reply from Ti-GO Bikes

Hi Eva Barta,

Thank you for writing a review for us! We're really pleased you loved the product and were happy with the service you received.

Thank you for ordering through us.

Rated 5 out of 5 stars

Bought 2 different pairs of tech…

Bought 2 different pairs of tech gloves: 1 pair of short finger and 1 pair of long finger. Unfortunately, the short finger wasn't sewn tightly at the seams between fingers. After sending a picture to the team of the extra hole, they sent a replacement pair immediately. Both children love their gloves. The older one had a smaller size pair before he outgrew his.

1 March 2023
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Reply from Ti-GO Bikes

Hi SWH,

Thank you for taking the time to write a such a lovely review for us! We're really pleased you were happy with the service you received and the children love their gloves.

Thank you for ordering through us.

Rated 5 out of 5 stars

5* as always

My little boy refuses to wear any other gloves and pads! Great quality and price! Arrived quickly. Highly recommend!

21 February 2023
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Reply from Ti-GO Bikes

Hi Danielle xx,

Thank you for taking the time to write a review for us. We're really pleased you are so happy with the quality of our products and the customer service you received.

Thank you for ordering through us.

Rated 5 out of 5 stars

Good quality good fitting

Love the products and have the kids in loads of the TI-GO protective equipment.

8 February 2023
Ti-GO Bikes logo

Reply from Ti-GO Bikes

Hi Mr Hawkes,

Thank you for taking the time to write a review for us. We're really pleased you love our products. Thank you for ordering through us.

Rated 5 out of 5 stars

Finally protective kit that fits

My 4 year old son is really into mountain biking and goes to a class with other kids the same age. They all struggle to find protective kit that actually fits (many use older kids elbow pads as knee pads). The stuff we’ve bought from TI-GO, (knee pads and gloves) have got great and are perfect for the job. So so pleased and recommend them to others. I would say having some knee pads which have a harder shell to them would be nice but not sure if they would work because of being able to move freely. So my suggestion might be pointless! Otherwise I highly recommend

4 January 2023
Ti-GO Bikes logo

Reply from Ti-GO Bikes

Hi Suz,

Thank you for such a lovely review. We're really pleased you love the products you have ordered through and that you find they fit so well.

Thank you for recommending us to others!

Rated 5 out of 5 stars

Great customer service and friendly

Great customer service and friendly. Bought a pair a warm winter gloves for my daughter. The quality is excellent and it was the first time she didn't complain about cold hands while racing last Sunday!
Thank you again!

17 January 2023
Unprompted review
Ti-GO Bikes logo

Reply from Ti-GO Bikes

Thanks so much for your review Sophie, we are thrilled you love the gloves!

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