TidyChoice Reviews 

Great service
Used tidy choice and good service, will be Mac me soon. Cleaner was great, friendly and arrived on time. Great service

Used Tidy Choice once, but me and my housemates definitely agree that we’ll do it again! The service was great and so was customer service, which I had to access because the first cleaner I booked then told em that she couldn’t actually do the time that we’d booked for - which I understood because she didn’t know that it could only be that specific time and day. So that is why I wouldn’t give it five stars, but Tidy Choice promptly helped me to find another one, so turned out great!

A great service that has taken the stress out of organising to have the house cleaned. Any problems I have had have been dealt with quickly and efficiently. I could not recommend Tidy Choice more highly.

Convenient and effective for when you need a reliable cleaner at short notice or for regular cleaning. Would trust and recommend the company and its staff to get the job done and be reliable.

I have been using TidyChoice for months now and Maria has been absolutely wonderful. She even takes time out to read books to my son when she arrives! She is diligent, hard working and trustworthy. TidyChoice has been such an easy website to navigate cleaners in your area and secure the dates and times with a cleaner you want. Highly recommend!

My cleaner turned up on time and did a good job as the flat really needed a deep clean. Would use again and recommend to friends.

The best cleaning service providers in London!! They are very experienced in what they do and the cleaners i got through them were really good. I would highly recommend TidyChoice!!

The cleaner broke my shower and I never saw the refund for the damage. Tidychoice just ignored my messages!

I have been with Tidy Choice for over a year and met many fantastic customers. My commitment is to ensure that homes are left spotlessly clean, tidy, and safe. Past and present appreciate my work and recommend that I am one of their efficient housekeepers. What uplifts me is their coming home to a relaxed atmosphere of a clean home waiting for them.

Not worth it

Much like many I had a repeated no show of cleaners, despite the email that "your cleaner is coming tomorrow". I fully understand it's not completely their fault but with two no-shows (and their demand that I chase the cleaner) I'm not sure what the service is worth...

Inadequate experience with a lot of friction

When you live in London, it is always difficult to find a reliable cleaner. TidyChoice is an easy to use platform and the cleaner did a very good job!

I don't write reviews very often, but I believe TidyChoice deserves one.

As to the cleaners: Svetlana has been the cleaner I received at home for the past few months. Every two weeks she came to my house and cleaned perfectly everything!! She's friendly and outgoing, and she's been always on time. My girlfriend and I love her!

As to the TidyChoice staff: I would say that they were friendly and helpful when I spoke to them.

Summing up: Nice service. Appreciate the good communication and helpful staff.

Hope this helps..

My first cleaning booking did not come. I was still charged and no obvious way on the site to notify them that she had not showed up. As a result I was charged £30.50 to sit and wait 2-hours for a cleaner not to show up. Her bike was stolen 3 hours before, and she had agreed to be 1-hour late to allow for this. I had text contact with cleaner, but she stopped replying as soon as I asked to notify website that she had not come. I emailed tidy choices, and received a call next day saying would refund (yet to see this refund in my account) Based on my experience this is not a reliable or trustworthy service, as review not shown on their site. I tried to leave review of the cleaner so others aware that she may be unreliable, but this does not appear unless cleaner signs it off. I even emailed evidence of all correspondence to the company to back up my review. All I can say is beware!
Update 3 days later- I have been contacted by tidy choice, who asked me to remove this review, despite agreeing it was factually accurate ). I have sent tidy choice an image of text correspondence with the cleaner as clear documentation of events. They have still yet to include my accurate review of the cleaner on their website (3-days after she did not turn up and they received my review and have spoken to cleaner). This cleaner never turned up, after telling me she would be 1-hour late due to stolen bike, then not letting me know she had gone home and no longer intended on coming, until I chased. This cleaner is shown as 5 start reviews on the site. Again be ware that reviews on the site may not be complete. Also sadly disappointed that instead of resolving my complaint and allowing my review of the cleaner they spent over 30-minutes on the phone without agreeing to include my review on their site and ultimately requested I remove this review because they would rather it was not on here.

Good customer service! The guy who picked up my call was helpful, patient, and responsible. Hiring a cleaner through this company makes me feel like the right thing to do.

I've booked two cleaners from Tidy Choice following a reccommendation from a friend. The first cleaned for a couple of months and then left as she had to leave to go home. Unavoidable. The second cleaner we booked, she came for a couple of months and then left the company as she was unwell again unavoidable (does seem to be bad luck though). In the second month she came infrquently, cancelling and changing days often. Now there are no cleaners available in Walthamstow. It's more of a hassle than it's worth has been my personal experience. Wouldn't use again and i'm still in need of a reliable cleaner. Sigh.

Fantastic customer service, great platform to browse and choose from. Highly experienced and reliable individuals. Can't find words to praise the whole team enough!

Extremely easy-to-use and reliable service! I would not hesitate to recommend Tidy Choice to anyone looking for one-off or regular cleaning services.

I'm very pleased with the service I received. This is my first time using an external cleaning company and I was very apprehensive, as the booking was for my Grandmother. However, I needn't have worried at all, TidyChoice have been helpful, communicative and the service has been thorough. I shall use their services in future and will also recommend them to others.

I think this company are great. Their website is really user friendly and it's so easy to book a cleaner at the click of a button. Their charges for a one-off clean (as opposed to a regular clean) are much lower than other similar companies. They are also nice people - on one occasion I had to cancel my clean after the 24 hour cut off and instead of just taking my money, which they would have been entitled to do, they contacted me and offered me a free clean a different time to make up for it. All the cleaners I have booked through them also spoke good English, which makes it much easier to explain what needs doing, and this wasn't the case with other companies.