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TickPick Reviews 4,326

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TrustScore 4.5 out of 5

4.7

Event Ticket Seller
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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the positive pricing, noting that tickets are often cheaper than on other platforms and appreciate the transparent, all-inclusive pricing without hidden fees. The user experience is consistently praised for being seamless, easy, and straightforward, from selecting events and seats to understanding the true cost. Many consumers also commend the website and app for their ease of use, clear layout, and helpful visual aids for seat selection. However, some customers experienced issues with their orders, specifically concerning ticket delivery and transfer. A few people reported not receiving their tickets or facing last-minute anxiety due to delayed delivery. There were also instances where orders were canceled despite available seating, and some users encountered difficulties when trying to sell tickets, leading to unexpected penalty fees.

What people talk about most

Price

Reviewers mention positive feedback about price, with many customers appreciating the great prices and... See more

User experience

Users describe positive interactions with the user experience. Many customers found the app and website easy... See more

Website

Customers consistently note positive experiences with the website, finding it easy to use for finding,... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers praise the easy ordering process, quick ticket... See more

Service

Clients share positive opinions on service, frequently highlighting great customer service, smooth ticket... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just bought tickets for Don Toliver's Octane Tour at Crypto arena. Definitely a better and cheaper experience than stub hub which literally makes your heart stop beating because you have to wait the d... See more

Rated 5 out of 5 stars

My experience with TickPick was fantastic from start to finish. The app and website are easy to use, and I really appreciate that there are no hidden fees—the price you see is exactly what you pay.... See more

Rated 5 out of 5 stars

The Red Wings game was phenomenal , we had an awesome time and packed arena and the fans where great !! Upper club experience was great 6 th time this year I went through Tick Pick for upper club tick... See more

Rated 5 out of 5 stars

very easy way to select an event, seats, and understand the true cost. Also significantly less expensive then Stubhub and or Ticketmaster. TickPick made the whole process seemless and easy.

Company details

  1. Event Ticket Seller

Written by the company

We're the original no-fee ticket site that guarantees the best prices on tickets to live events.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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1-star

Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

TOTAL SCAM BE CAREFUL

20 / April / 2026 - Timberwolf at Nuggets basketball game.
WARNING ! Be careful using this scam website. I just missed an Event because of this Tickpick scam. i already have paid for a ticket for a basketball game few days ago and come to find out on the day of the event that my ticket was not transferred. i have order number and everything. i spent hours on the phone. According to the TickPick my ticket got stuck in a transaction between the seller and I. At the end, the customer support offered me to send me the Ticket after the event have already started and refused to give me a refund.

19 April 2026
Unprompted review
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Reply from TickPick

We're sorry to hear about the difficulty you had with the ticket transfer process. Your tickets were purchased and delivered within four minutes of placing the order, 5 hours before the event. When you had trouble locating your ticket, our support staff was contacted 18 minutes before the event to request that the ticket transfer be resent. Our seller had difficulty with the retransfer, likely because the event had already started. We advised that the box office would be your best point of contact, as the tickets were correctly sent to your account. We requested and received the original proof of transfer from our seller to confirm that your order was fulfilled correctly and met our delivery requirements. The order was filled in accordance with our BuyerTrust Guarantee, and we found no wrongdoing on the seller's part.

If you have any additional questions or concerns, our support staff is available from 9 am to midnight, seven days a week. We can be reached at (845) 538-4567 or by email at support@tickpick.com.

Rated 1 out of 5 stars

Extremely disappointed and frustrated…

Extremely disappointed and frustrated with TickPick. This was my first time ever trying to sell tickets on the platform. I listed FIFA event tickets, but when I tried to transfer them, FIFA informed me it is illegal to sell/transfer through a third-party, I asked customer service what to do and they said they would cancel and give me a 0 penalty. Then lied to my face and received a 542 penalty.
The event is still more than two months away and I still have the tickets. After speaking directly with multiple TickPick random people via email about this exact situation, I was assured there would be a zero penalty fee because I still hold the tickets and the event is far out. I also received TWO separate emails from TickPick confirming that my penalty would be $0.
Despite these repeated written assurances, I was suddenly charged $546.52 out of nowhere with absolutely no explanation, no warning, and no email notification. This feels like a complete bait-and-switch.
Customer service is impossible to get ahold of. You only talk to people in India via email and that is it. They made promises they did not keep and the lack of transparency is unacceptable. I would strongly advise others to be very cautious when selling tickets on TickPick. I will be filing an action with the better business bureau and making sure everyone I know on social media knows not to buy or sell on their website.

17 April 2026
Unprompted review
TickPick logo

Reply from TickPick

We’re sorry to hear about your experience. After reviewing this matter, we can confirm that our team has already been in touch directly and worked to address and resolve the situation. If there are any remaining questions, we encourage you to reply to the existing correspondence so we can continue to assist.

Rated 5 out of 5 stars

This was the 1st time I have ever used…

This was the 1st time I have ever used an online ticket service and I needed help from customer service. The agent I spoke with was very patient with me and very helpful in resolving my issue. I will use TickPick for all my online ticket purchases in the future.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

TickPick was easy to go through

TickPick was easy to go through. Bought the tickets a week before the Blackhawks game and the tickets were emailed 2 days before the game. Enjoyed the game and the prices. Thanks for the easy experience. We will be using again.

11 April 2026
Unprompted review

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