Ticketmaster Nederland Reviews 13,690

TrustScore 4 out of 5

3.9

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Rated 3 out of 5 stars

The show was amazing but the parking info shared by Ticketmaster was absolutely wrong. Google Maps did not give the correct address for parking 5, there were only shuttles in the morning and evening a... See more

Rated 5 out of 5 stars

The ‘Story So Far’ was amazing! Great music. De Melkweg is a very nice venue. All together we had a great time! Buying tickets with the Ticketmaster app is very easy, as well as accessing the tickets... See more

Rated 5 out of 5 stars

SPOORPARK LIVE FESTIVAL Met veel plezier kom ik terug met een review. De organisatie heeft het verdient. - from the selection of food stalls and bars, to the various places where we all could sit... See more

Rated 3 out of 5 stars

I'm usually a 5 stars fan of Ticketmaster which is a real nice provider. However, this time, I feel a bit angry about the spilling of tickets because of the deployed protection systems deployed. Not... See more

Company details

  1. Event Ticket Seller

Information provided by various external sources

Zoek en koop tickets voor concerten, sport, theater, festivals, attracties op ticketmaster.nl


Contact info

3.9

Great

TrustScore 4 out of 5

14K reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Horrible customer service- buyer beware if you have legitimate reason you can’t attend yourself

I bought four tickets to Taylor Swift from Ticketmaster during the presale. My daughter became so ill she had to move back home. I sold our two tickets through official site. I contacted them to change the name of the other two so the other two people could still go. It’s been going on since the beginning of March. Now the other two are fed up and got other tickets because they were worried about making travel plans without securing the tickets. So,
then I went to sell them yesterday, and the option was gone. It had literally been there just two days before. They won’t talk with me and insist on using the lead booker email- even though I paid for the tickets, and both she and I have explained that she is very sick. At this point I’m afraid to change the email address to mine worried it might render th invalid or something. So, now I wasn’t able to get a response from anyone regarding the name change, now I can’t sell them and NO ONE is responding or helping me. Absolutely horrible policy (not protecting real fans and customers at all and certainly not preventing scalping. Just look around for Amsterdam tickets). But yet I couldn’t legitimately give the tickets to people AND now I can’t sell them either and I can’t get anyone to help.

3 May 2024
Unprompted review
Rated 5 out of 5 stars

It was amazing!

It was amazing. The music was but also the location and everything just went well. No problems not even annoying fans. I had the time of my life!! It was Amazing!!

13 March 2024
Rated 1 out of 5 stars

Bad service

Have two tickets for Thinlicker coming Saturday but I would like to give one ticket to a friend and sell the other ticket. Both isn't possible. My friend receives a message but can't open the attachment with the ticket.
Reselling through Ticketswap isn't possible (why so?) but Ticketmaster doesn't offer another solution.

1 March 2024
Unprompted review
Rated 1 out of 5 stars

Do not ever use best available seats!!

If you buy two tickets best available you get two tickets in different locations of the arenas. Bizar, this only benefits Ticketmaster.

Always Always always book only with seatselection and never ever trust the best seats available selection.
Sometimes you can only book tickets in a foreign language making it difficult to now the exact meaning.

8 February 2024
Unprompted review

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