Thomas Cookie Co Reviews 

382
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally delicious taste, high quality fresh ingredients, and the wide variety of wonderfully indulgent flavours available across the entire menu. People also consistently highlight the remarkably fast and reliable delivery service alongside careful packaging that ensures every single sweet treat arrives in pristine condition. Consumers deeply appreciate supporting a small family-run business while easily navigating the straightforward online ordering processes for their favorite baked goods. Many loyal reviewers note that these delightful baked goods make wonderful personal treats as well as perfect gifts for birthdays and special celebratory occasions.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the rich flavors, quality... See more

Order

Reviewers highlight positive aspects of order experiences, noting that the process is consistently simple,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting that orders arrive promptly... See more

Service

Reviewers mention positive feedback about service, expressing immense satisfaction with the exceptional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Unbelievably good cookies & cookie cups. Stumbled across Thomas Cookie Co at the Hampton Court Winter Fayre where I bought myself a pistachio, dark chocolate, and smoked sea salt cookie and I have not... See more

Rated 5 out of 5 stars

Our whole household are die hard Thomas Cookie fans! I buy them for friends and family whatever the occasion, be it new home, birthday, Christmas etc! I guarantee any purchase from Thomas Cookie will... See more

Rated 5 out of 5 stars

We have ordered from Thomas Cookie many times now and have never been disappointed. The ordering process is simple, the delivery is always fast (or on time if we select a date) and the treats are alwa... See more

Rated 5 out of 5 stars

I have used Thomas Cookie Co. several times now. Can't praise them enough. Firstly the cookies etc. are simply amazing! Delicious doesn't even begin to cover it!! The service is truly exceptional.... See more


Company details

  1. Bakery

Written by the company

Thomas Cookie Co creates gourmet cookies with a difference. Using an old family recipe and method that has been modified and perfected over many years, we have produced a range of cookies that will delight those with a classic sweet tooth right through to modern day foodies. We are currently selling our Classic and Premium ranges of cookies in farmers markets throughout Kent and have been supplying cookie packs to networking events and corporate meetings. Feedback is becoming increasingly difficult to decipher, usually consisting of something like: “Mmmm, mrrmph, oh my god.” And sometimes we’re not sure whether to provide a napkin or medical attention. But our customers keep coming back for more. So we think we are doing something right!


Contact info

4.9

Excellent

TrustScore 5 out of 5

382 reviews

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4.9

All reviews

(382)

88 reviews in the last 12 months

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Rated 5 out of 5 stars

If you enjoy food food, order from here

Stupidly delicious, luxurious tasting products. As a bonus, the staff are friendly and helpful. Note - accidentally left not in fridge in a heatwave, they only got even better ha. Messy, but even better.

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Unbelievable deliciousness 🤤!!

Unbelievable deliciousness 🤤!!! When I order it’s always few that way I can share with people at home & work and can say for certain every item is always a HIT! Great to order again especially with the birthday discount 🥳 thanks again!!!

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Honestly the best cookies we have EVER…

Honestly the best cookies we have EVER tasted. We stumbled across Thomas Cookie Co. a couple of years ago at Christchurch Food Festival… fast forward a few years and we are loyal customers having bought their advent calendars and Easter eggs alongside their INCREDIBLE cookie cups. A firm favourite in our household. Definitely give them a try if you haven’t already- I will guarantee you won’t be disappointed.

28 June 2026
Unprompted review
Rated 5 out of 5 stars

First visited at Broadstairs food…

First visited at Broadstairs food festival and they cookie pie and cookies were delicious best we had tried in a long time. I bought some from the Website again lovely and even froze a big cookie pie.. have been a repeat customer 3 times now and all have been yummy. You will not be disappointed by Thomas and his amazing team that create delicious treats.

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Delicious

Delicious, well packaged, easy to order. We first discovered Thomas Cookie Co at the good food show in Birmingham about 7 years ago and have made several orders since, our go-to for a special treat!

2 June 2026
Unprompted review
Rated 5 out of 5 stars

The best cookies I've ever had in my life

The best cookies I've ever had in my life. I particularly love the quality of ingredients used like organic flour and butter. I came across Thomas Cookies at a food fair a couple of years ago, and have always looked for him at fairs ever since! When I can't get my fix I order online which is always fast and the cookies come in great condition and taste so fresh!! Love love love this stuff!!

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Unbelievably good cookies.

These cookies are amazing! High quality ingredients make for a delicious treat, at great prices. Perfect for presents, it was a much appreciated alternative to the usual drink, chocolate or flowers for my friend's 60th birthday.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Insanely good.

My absolutely favourite and go-to place for cookies. Galaxy Caramel and Billionaire are my top favourites. Just gorgeous.

Great value for money, excellent flavours. I love love love this business and will continue to buy for as long as they are here.

7 June 2026
Unprompted review
Rated 5 out of 5 stars

I bought the Dark Chocolate

I bought the Dark Chocolate, Pistachio and snaked sea salt cookies! OMG they are amazing! You can taste that they have been made with the finest of ingredients!
The salt adds that little umami against the sweet of the pitachios and chocolate!
I would so recommend you treat yourself to some!

24 May 2026
Unprompted review
Rated 5 out of 5 stars

Back again for return order!

I think this is my third or fourth order to be sent to friends as a birthday or a pick me up. Absolutely excellent every time, perfect and reliable delivery, items are well packed and very fresh.

I will not hesitate to order again.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Thomas Cookie the best in the world 🍪🍪

Thomas Cookie produces the most incredibly, amazingly delicious tasting Cookies 🍪 Cookie Cups 🍪 S’mores 🍪 Brooke Pies 🍪 to ever graces this world. They use the finest quality ingredients, are very talented, charge decent prices, have great customer service & most of all Mr Thomas Cookie himself is extremely friendly.
I highly recommend anyone & everyone to try Thomas Cookie

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Sensational...

I tried the Pistachio Brookie Pie over Easter...

I'm not kidding - I think I saw God.

Every single product I've tried that comes out of this bakery is a spiritual experience, and I don't regret breaking my diet for them for a single moment.

5 April 2026
Unprompted review
Rated 5 out of 5 stars

Awesomeness!!!

The most amazingly awesome Easter eggs!!!!! So good I had to put in an order for brookies and smores too. Everything tastes so good and fresh, great for gifts too. Love them! ⭐️⭐️⭐️⭐️⭐️

19 April 2026
Unprompted review
Rated 5 out of 5 stars

I genuinely thought the offers were too…

I genuinely thought the offers were too good to be true.
My cookies arrives exactly when stated to an amazing standard.
They were absolutely delicious they were the best cookies I had ordered from an online bakery (and believe me I order alot!)
Really looking forward to ordering my next batch!

15 April 2026
Unprompted review
Rated 5 out of 5 stars

We came across Thomas Cookie at Spring…

We came across Thomas Cookie at Spring Live, his stand was back a little from the main street where he absolutely deserved to be!
We had 3 cookies and 3 cookie pies and they were all a piece of heaven ! The cookies were soft and so packed with flavour and the brookie pies were the even better, the right chewy cookie base and gooey brownie ☺️ I cant wait to order again online, my favourite purchase of the day 🌟
The gentleman who served us was so friendly and lovely, not pushy at all lile alot of the other stalls / sellers

18 April 2026
Unprompted review

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