Planet Doughnut Reviews 175

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their fantastic taste, quality, and impressive size. Many appreciate the wide variety of flavors and the thoughtful packaging, which ensures items arrive in excellent condition. The delivery service is frequently noted for its speed and efficiency, with many consumers receiving their orders promptly and well-packaged. The ordering process is also described as straightforward and easy to navigate. However, some customers have experienced issues with delivery, including delayed arrivals or orders being left without consent, leading to concerns about perishable items. A few reviewers also mentioned that some products tasted stale or that the frosting had stuck to the packaging. Additionally, some people found the doughnuts themselves to be a bit dry, and a small number of customers encountered unexpected delivery charges or restrictions not initially listed.

What people talk about most

Product

Clients share positive opinions on product, frequently praising the delicious taste, freshness, and variety... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the freshness, delicious taste, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed, efficiency, and... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the seamless and easy... See more

Based on these reviews

Rated 5 out of 5 stars

Having been fancying a posh vegan doughnut for weeks, we suddenly remembered 'Planet Doughnut'. Seeing that there were no shops near us..omg they do delivery. We ordered a pick your own box of 6. Wo... See more

Company replied

Rated 5 out of 5 stars

Very easy website to navigate, really clear allergen advice. The doughnuts arrived on time and wee well packaged, absolutely delicious. My daughter is so happy with them, taken them in to share with h... See more

Company replied

Rated 5 out of 5 stars

Speedy delivery, packed fabulous with no toppings on the top of the box or anything which is amazing considering they went through the postal system! Huge sizes, 1 doughnut filled my hand almost.... See more

Company replied

Rated 5 out of 5 stars

Amazing presentation, doughnuts and value. We have had Planet Doughnuts regularly and their flavours and the boxes they come in are second to none one. We had some for our sons birthday party an... See more

Company replied


Company details

  1. Food Manufacturer
  2. Donut Shop
  3. Food Producer
  4. Wholesale Bakery

Written by the company

Planet Doughnut specialises in wholesale and bespoke doughnuts for any occasion, wedding or corporate event. Handcrafted in Shrewsbury, Shropshire.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

175 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 3 out of 5 stars

Not bad

Not bad. Had some of there delivered to me and whilst i could tell that these are not what i class as "high end" doughnuts,i thought they could make more effet in design.
overall. Not bad.
Monty

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Easter gift to…

Wanted to send an Easter gift to Yorkshire and the ordering, delivery etc were excellent and the doughnuts were still delicious and fresh!

1 April 2026
Rated 5 out of 5 stars

Best doughnuts ever

Fantastic doughnuts! Delivered in perfect condition! Great flavours. Plenty of filling! Definitely recommend and will use again! Better than any birthday cake!

13 March 2026
Unprompted review
Planet Doughnut logo

Reply from Planet Doughnut

Thank you so much for the fantastic review! We’re delighted to hear the doughnuts arrived in perfect condition and that you enjoyed the flavours. Here's to more birthdays with doughnuts! 🎉

Rated 5 out of 5 stars

Fabulous doughnuts ,good variety and…

Fabulous doughnuts ,good variety and arrived on time.

10 March 2026
Planet Doughnut logo

Reply from Planet Doughnut

Thank you for the review! We are so pleased to hear you love our doughnuts! Hope to see another order from you soon.

Rated 5 out of 5 stars

Amazing doughnuts !

Speedy delivery, packed fabulous with no toppings on the top of the box or anything which is amazing considering they went through the postal system!
Huge sizes, 1 doughnut filled my hand almost. Only tried 1 doughnut so far but it was amazing, so many flavours to choose from!

11 March 2026
Planet Doughnut logo

Reply from Planet Doughnut

Thank you for such a brilliant review! We’re very glad to hear they arrived safe and sound with all their toppings exactly where they should be! 📦🍩

Our doughnuts are definitely on the generous side, so we’re glad one managed to fill your hand (and hopefully your appetite too!). We hope you enjoy working your way through the rest of the flavours – choosing a favourite is the hardest part!

Thanks again for the lovely feedback and hope to see another order from you soon.

Rated 5 out of 5 stars

Go-nuts

Delivery was on time as requested, super tasty combination of doughnuts. Kept updated through the process. Will be ordering from again.

5 March 2026
Planet Doughnut logo

Reply from Planet Doughnut

Thank you for the lovely review! We're so pleased to hear your doughnuts arrived right on time and that you enjoyed the tasty selection. We really appreciate your support and look forward to sending more doughnuts your way again soon! 🍩✨

Rated 5 out of 5 stars

Easy to order and collect

The website is straightforward to navigate through and the ordering is a breeze. I wanted to collect from the company in person and I was given a time to collect. I decided on the small doughnuts as they appeal to me better, but they are equally as good as the bigger ones. The collection was ok, ring a bell on the door and wait to be met. The "tiny temptations" have proved a hit and twelve of them were even better.

11 February 2026
Rated 5 out of 5 stars

Simply delicious Doughnuts

Simply delicious Doughnuts.

I dont usually eat doughnuts, I find them sickly, overly indulgent - a sugar fest which is not my thing. I am not a fan of fillings either. These doughnuts however are perfectly balanced - sweet and savoury. The dough is cooked to perfection, soft moist and spongy without being too sweet and the toppings taste like they have been made by a human and not just a jar of branded sauce dumped on them. That may be the case, but my point is you wouldn't know! Really lovely taste and texture and a lovey range of options to choose from. Presentation was impressive, really thought out and made for good storing. This company REALLY cares about doughnuts. Seamless ordering process too with next day delivery. Would 1000% recommend.

4 February 2026
Rated 5 out of 5 stars

Easy to order

Easy to order. Fast delivery! Great packaging. Massive and tasty donuts. Will be ordering again!

21 January 2026

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