Thirlmere Deacon Property Investment Reviews 51

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I found Thirlmere Deacon by chance online and have been really impressed, especially by Leo Hayden. Leo took time to understand what I was looking for, not only in terms of area to invest in but also... See more

Rated 5 out of 5 stars

Great service from Stuart and the team at Thirlmere Deacon. Very knowledgeable and kept us informed throughout the process. Happy to recommend

Rated 5 out of 5 stars

Leo’s advice and support has been fantastic. He really listens and helped me to find the best investment to meet my needs. He is always professional and very responsive as well as being a genuinely ni... See more

Rated 1 out of 5 stars

Please Be careful. Seems to be all going well initially (ofcourse they are super friendly) and went for the off-plan development to try build a portfolio towards my pension. then years later, with l... See more

Company replied

Company details

  1. Property Investment

Information provided by various external sources

Thirlmere Deacon Property Investment is one of the leading London based buy to let and off plan property investment companies in the UK.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

51 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

On the property ladder!

Just completed my exchange, and I can’t thank TD enough for their incredible support throughout the process. Stuart has been alongside me for the past two years, not only helping me achieve my investment goals but also guiding and educating me as I completed my very first property purchase.

Monique has been equally fantastic - consistently following up to ensure all timelines were met and that everyone involved stayed on track. I’ve never once felt pressured; the TD team truly puts their clients first and is clearly invested in helping them grow their portfolios.

An excellent team to work with - professional, knowledgeable, and genuinely supportive. I'm already looking forward to expanding my investment journey with them in the near future!

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Great advice and support

Leo’s advice and support has been fantastic. He really listens and helped me to find the best investment to meet my needs. He is always professional and very responsive as well as being a genuinely nice guy. Thanks Leo!

27 January 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely unreliable in every way, form and mean.

The board member based in Dubai will lie to get your money on the deposit, then have the senior [south african] secretary make up stuff without any knowledge whatsoever of what is being offered and you WILL lose money dealing with the business despite their claims of "international" exposure. Total fraud.
Absolutely one should not trust them. There is so much better out there that you can and ought to go with in the property sector.

UPDATE: One should NOT trust this company. They do no DD and recommend an investment on the promise to flip it, after deposit and legal they say it cannot be flipped. On top of that business goes under. DO NOT use this business for your own good.

2 June 2024
Unprompted review
Thirlmere Deacon Property Investment logo

Reply from Thirlmere Deacon Property Investment

Dear Mr Nanavati
It’s nice to hear from you through Trust Pilot after almost 4 years. If you could kindly get in touch about where you feel you have ‘lost’ money we can of course assist.

According to our records, you have a property in Manchester that completed a number of years ago, with all clients receiving very positive rental income and capital appreciation.

The second property in Birmingham we assisted a switch into another property with the same developer to enable to you complete earlier and start collecting rental income.

The third property in Zanzibar has also according to our records now completed with all clients to our knowledge there very happy with the end result.

So we are somewhat confused as to where you have lost money, especially since we have not heard from you in such a long time after the entire team were incredibly supportive and patient during the various hurdles faced with buying property as a non-resident investor.

Please do reach out on info@thirlmeredeacon.com or feel free to call. We have also left messages on your phone/whatsapp today so feel free to reply to us there.

Best regards,
TD Team

Rated 5 out of 5 stars

Informative and professional..

I found Thirlmere Deacon by chance online and have been really impressed, especially by Leo Hayden. Leo took time to understand what I was looking for, not only in terms of area to invest in but also in term of what my options would be long term with each example. Looking forward to working with them going forward!

8 May 2025
Unprompted review
Rated 1 out of 5 stars

Please Be careful

Please Be careful. Seems to be all going well initially (ofcourse they are super friendly) and went for the off-plan development to try build a portfolio towards my pension.
then years later, with little substantial updates and only excuses, the developer (Solomon and Empire) seems to have gone bust....

20 May 2024
Unprompted review
Thirlmere Deacon Property Investment logo

Reply from Thirlmere Deacon Property Investment

Hi MvB,

Thanks for your review, we completely understand why you are upset and would want to leave 1 star. Yes, it has been an incredibly unfortunate event, and one we are sorry for any stress it is causing. Unfortunately, the market has shifted somewhat in recent years with the cost of materials and labour increasing, coupled with the increasing cost of development finance it has made this project unviable.

These things are sadly very much out of our control as we are not the developer, but we are here to support.

We have been providing updates but on investigation have noticed your Hotmail account has been bouncing and went unnoticed which is why you were not receiving updates. Also, your consultant Owen left the company last year which may be why it was not flagged that you were not receiving the updates as we request our consultants to monitor this and ensure clients are all updated. This is an oversight on our behalf, and we really do apologise for this. For the record, since Dec 22 we have sent out 11 separate updates to everyone listed as an owner on this project.

We have been looking into options for our clients here and if you would like to reach out to set up a meeting to discuss these, please do so at your earliest convenience on info@thirlmeredeacon.com. We have also shared contact details of a law firm who are representing a number of buyers in a case here which we will provide to you the details we shared with all buyers via email once you get in touch with your updated email address.

Again, we’re sorry for the distress it’s caused you and would like to reiterate that we’re here to assist you through this and once we have your updated email address, we can provide you with all the updates and options we’ve been working on for our clients.

Thank you for pointing this out and I look forward to personally working with you on finding a solution.

Best Regards,
Stuart Williams
CEO

Rated 5 out of 5 stars

Five Star Service

Oliver Mohsen Taheri was a pleasure to deal with, a real professional and always available over whatsapp. I look forward to future business,

7 February 2024
Unprompted review
Rated 1 out of 5 stars

Professional Services before contract exchange only

Professional Services
Good Services before contract exchange only - Bad Sourcing Deal
Update 10 Jan 2024
Be careful before paying any money to Thirlmere Deacon. In the end, they will say to you SORRY we were cheated by others (Seller and Developer) !!!

After we expect to lose at least 50% of our deposit and maybe more due to the seller not being able to complete the property after more than 3 years. This is Thirlmere Deacon's attitude "We do apologize we cannot be more of assistance on your case....."

Update 01 Mar 2023
Thirlmere Deacon dealing with Solomon Investment Partners and Solomon are nothing but lies and bend the truth, I'm still waiting for any update to progress on site which I'm sure it's not progressed at all.
The first Target date was Dec 2021 (Missed)....
Second target date Dec 2022 (Missed)
The third Target date should be at the end of Q1,2023. (I strongly expect it will also be missed).
Follow my comment...

I will update you regularly again

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I had been thinking about buying a property for several months, and had been through all the competing websites. Lots of good information, but not always great follow-up service on enquiries. So I had quite a lot of anxiety about the best location, price and something can meet my requirements. With multi option from "Owen" I had settled on a place to invest in, "Sandi" also was great in following up with all other partners to fit my requirements. Now, I finalized the contract exchange stage and looking forward closing the deal soon.

Date of experience: March 17, 2021

31 January 2024
Unprompted review
Rated 5 out of 5 stars

A great team who are very responsive…

A great team who are very responsive and easy to deal with. Guided me every step of the deal. Highly recommend.

22 October 2023
Unprompted review
Thirlmere Deacon Property Investment logo

Reply from Thirlmere Deacon Property Investment

good day Christopher, we hope you've had a great weekend. Thank you very much for the kind words. We look forward to continuing to assist you in your property investment journey.

Rated 5 out of 5 stars

Thirlmere #1

I can't praise Stuart and his team enough! From start to finish, they delivered exceptional service and expertise that stands out from the crowd.

Stuart's unparalleled knowledge of the off-plan property market guided me through every step, ensuring I made the best investment choice. Communication was superb, with quick responses to all my questions.

Their commitment to transparency and integrity is commendable, with no hidden surprises or fees. Thanks to Stuart's guidance, my off-plan property investment has been a huge success. I highly recommend Stuart and his team for smart, profitable property investments and will be continuing our partnership.

21 September 2023
Unprompted review
Thirlmere Deacon Property Investment logo

Reply from Thirlmere Deacon Property Investment

good day Joseph, thank you for this very kind review of our services. We really appreciate it and look forward to working with you again in the very near future.

Rated 5 out of 5 stars

Stuart and the team were fantastic!

Stuart and the team were fantastic with my
purchase. Facilitated a great deal with the purchase of a new build flat in Manchester. No doubt will turn out to be a great investment. Thanos guys!!

22 October 2023
Unprompted review
Thirlmere Deacon Property Investment logo

Reply from Thirlmere Deacon Property Investment

Good day Daniel, thank you for this kind review. It has been great working with you! We are sure your investment will bring you many happy returns and we look forward to assisting you with your next investment very soon.

Rated 5 out of 5 stars

To work with the Thirlere Deacon…

To work with the Thirlere Deacon Property is a pleasure! They are very attentive, professional and understanding. Find and suggest exactly what customer needs.
Highly recommended!!!

19 October 2023
Unprompted review
Thirlmere Deacon Property Investment logo

Reply from Thirlmere Deacon Property Investment

good morning Julia, thank you for the very kind review of our services. We really appreciate every word and are so glad you have had a great experience with us. Thank you

Rated 5 out of 5 stars

Honest and professional

I have known Stuart for more than 3 years now. He is very professional and helpful. Whenever I had a query he has always sorted it out very quickly.
I would highly recommend Thirlmere Deacon for their honest guidance and for property investment. All the members of the team are really very helpful.

23 September 2023
Unprompted review
Thirlmere Deacon Property Investment logo

Reply from Thirlmere Deacon Property Investment

good morning Kanchan, thank you for this kind review. It has been great working with you, and we are so glad you are happy with your property that has now completed. We look forward to helping you with your next investment in the near future.

Rated 5 out of 5 stars

Knowledgable, honest consultants

I've been investing into real estate with Oliver Taheri at Thirlmere Deacon for years now, prior to meeting Oliver I had dealt with countless real estate consultants, agents, sales people but after dealing with Oliver I comitted to keeping all my property investment through him for following reasons:
1) He's an expert on the UK and UAE property markets, constantly up to date with reports, economic indicators and statistics to help me make informed investment decisions
2) He’s honest and transparent
3) He’s been in property for over a decade and has the experience needed to advise well

Overall very happy with the Thirlmere Deacon team, I’m achieving strong rental yields and have had good capital growth on all of my property investments through them so far on properties purchased in the UK and Dubai. Always highly recommend them to friends.

10 July 2023
Unprompted review
Thirlmere Deacon Property Investment logo

Reply from Thirlmere Deacon Property Investment

Good day, thank you for the very kind review, it is always great working with you and we look forward to growing your portfolio over the coming years. Best regards, the Thirlmere Deacon Team

Rated 5 out of 5 stars

Thirlmere Deacon is the best forget the rest !

I am an Oversea buyer, Thirlmere Deacon supported me to get a property that we love, and helped us through negotiations, completion and conveyancing process. We are very happy with the support and service provided by Thirlmere Deacon staff so far. And I would like to say a massive thank you to Stuart, Savannah, Sandi and Nicole for their amazing support.

2 February 2023
Unprompted review
Rated 5 out of 5 stars

Investment advisor rather than property broker

End of 2021 I accidentally came across Oliver Taheri when I was remotely toying with the idea of buying a property in Dubai. I didn't have the slightest idea where to start. He and his team turned out a great find as they, rather than just try to sell you any property and make commission, try to look after you in the bigger picture and advise how and maybe where to invest so you get higher returns long term without being pushy. It was really refreshing after having dealt with the odd broker who would sell you anything as long as they made commission. It is a real pleasure dealing with them and I'm nothing but happy with the investment they guided me to make .

17 January 2022
Unprompted review
Thirlmere Deacon Property Investment logo

Reply from Thirlmere Deacon Property Investment

Good day Iris, thank you for your very kind review, it has been great working with you and we look forward to growing your portfolio with you. Best regards, the Thirlmere Deacon Team

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