The Wrinkly Elephant Reviews 

125
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their beautiful appearance, incredible scents, and high quality, often highlighting the natural ingredients and eco-friendly nature. Many people are particularly impressed with the soaps and shampoo bars, noting how they leave skin and hair feeling amazing, soft, and healthy. Reviewers frequently mention the excellent packaging, which is often described as beautiful and includes thoughtful touches like handwritten notes and free samples. The ordering process is consistently smooth, with quick dispatch and delivery, making the overall experience very positive for consumers.

What people talk about most

Product

Consumers consistently express delight with the products, frequently praising their fabulous quality,... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the products as excellent and amazing,... See more

Order

Reviewers mention positive feedback about their orders, consistently highlighting the ease of the ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve ordered for a while now and have always received great customer service. My orders always arrive quickly and well packaged. The products are beautiful, they smell incredible and there is a big se... See more

Rated 5 out of 5 stars

Absolutely love The Wrinkly Elephant! All products are amazing and made using all natural ingredients. I personally love the shampoo and conditioner bars, which have transformed my hair, making it mor... See more

Company replied

Rated 5 out of 5 stars

As always Stu and Lisa dispatch products quickly and beautifullly packaged , first time using a shampoo bar, very pleased with product makes hair soft and shiny,lovely smell and lathers well. Will b... See more

Company replied

Rated 5 out of 5 stars

I emailed The Wrinkly Elephant with a query before purchasing as I received a prompt, polite, and helpful reply. I went on to place my order and it arrived only a couple of days later. It was very... See more

Company replied


Company details

  1. Beauty Product Supplier

Written by the company

The Wrinkly Elephant Company brings you a range of natural bath and body products that take care of your skin, whether it be for your daily routine or for that bit of an extra pamper. With the perfect balance of natural ingredients, our handmade range includes natural soap bars, clay face masks, shower steamers, body wash foamers, lip care, bath salts and foot soaks.


Contact info

4.9

Excellent

TrustScore 5 out of 5

125 reviews

5-star
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1-star

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4.9

All reviews

(125)

35 reviews in the last 12 months

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Rated 5 out of 5 stars

I have been using The Wrinkly Elephant…

I have been using The Wrinkly Elephant for about 4 years now and cannot recommend this small business enough. The most amazing products. I have tried the hand soaps, face mask, shower steamers, lip balm amongst others. The products last ages and are such good value for money.
I wouldn’t be without these soaps, even keep a small one in the travel tin in my travel wash bag so I can ensure I have that wrinkly elephant feeling when I’m away from home. Thank you Lisa and Mr Wrinkly for such wonderful customer service and creating such outstanding products.

26 April 2024
Unprompted review
The Wrinkly Elephant logo

Reply from The Wrinkly Elephant

Thank you Carol for your kind review and for your continued support. You have ben purchasing from us for a while now and we truly appreciate it. I am so pleased you enjoy using a wide range of our products and even take them away with you.

Rated 5 out of 5 stars

I absolutely love The Wrinkly Elephant

I absolutely love The Wrinkly Elephant, their products are amazing and I love supporting small businesses. I have tried almost all of their products. My favourites are Woodland Soap (it smells like you're in a forest) , lemongrass shower steamers, lavender and cedarwood body butter (it has the texture of a moose but goes on like an oil and doesn't leave your skin sticky) and the body foamers to name just a few. Lisa and Stu who own Wrinkly Elephant are so lovely and if you follow their Instagram page, you can watch the products being made.

10 January 2024
Unprompted review
The Wrinkly Elephant logo

Reply from The Wrinkly Elephant

Thank you for your review and I am so pleased you have tried a wide range of our products and are loving using all of them. Glad to hear that you also like to watch our videos on our social media pages.

Rated 5 out of 5 stars

Feels like a mini spa experience

Feels like a mini spa experience. Everything smells amazing and so natural. Could not recommend more!!

22 April 2024
The Wrinkly Elephant logo

Reply from The Wrinkly Elephant

Thank you for your kind comments. Nothing better than having a mini spa experience in your home. I hope you continue to enjoy them

Rated 5 out of 5 stars

Fabulous small business

Absolutely love this company! The soap is always gorgeous and lathers up so well, and the shower steamers are amazing! The lemongrass scents are dreamy

I've bought for myself but also for others (and had them bought for me) and they make the most lovely gifts!

13 November 2023
Unprompted review
The Wrinkly Elephant logo

Reply from The Wrinkly Elephant

Thank you so much for your wonderful review. I am glad you are enjoying a range of our products.

Rated 5 out of 5 stars

Great products

Great products, easy to purchase, no plastic.

11 April 2024
The Wrinkly Elephant logo

Reply from The Wrinkly Elephant

Always lovely to receive a great review. Thank you

Rated 5 out of 5 stars

Lovely in every way

Beautiful packaging, very fast dispatch, lovely products. Personal note is a specila touch.

23 April 2024
The Wrinkly Elephant logo

Reply from The Wrinkly Elephant

Thank you so much for taking the time to leave a review. I am glad you are enjoying using our products.

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