The Wrinkly Elephant Reviews 

125
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their beautiful appearance, incredible scents, and high quality, often highlighting the natural ingredients and eco-friendly nature. Many people are particularly impressed with the soaps and shampoo bars, noting how they leave skin and hair feeling amazing, soft, and healthy. Reviewers frequently mention the excellent packaging, which is often described as beautiful and includes thoughtful touches like handwritten notes and free samples. The ordering process is consistently smooth, with quick dispatch and delivery, making the overall experience very positive for consumers.

What people talk about most

Product

Consumers consistently express delight with the products, frequently praising their fabulous quality,... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the products as excellent and amazing,... See more

Order

Reviewers mention positive feedback about their orders, consistently highlighting the ease of the ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve ordered for a while now and have always received great customer service. My orders always arrive quickly and well packaged. The products are beautiful, they smell incredible and there is a big se... See more

Rated 5 out of 5 stars

Absolutely love The Wrinkly Elephant! All products are amazing and made using all natural ingredients. I personally love the shampoo and conditioner bars, which have transformed my hair, making it mor... See more

Company replied

Rated 5 out of 5 stars

As always Stu and Lisa dispatch products quickly and beautifullly packaged , first time using a shampoo bar, very pleased with product makes hair soft and shiny,lovely smell and lathers well. Will b... See more

Company replied

Rated 5 out of 5 stars

I emailed The Wrinkly Elephant with a query before purchasing as I received a prompt, polite, and helpful reply. I went on to place my order and it arrived only a couple of days later. It was very... See more

Company replied


Company details

  1. Beauty Product Supplier

Written by the company

The Wrinkly Elephant Company brings you a range of natural bath and body products that take care of your skin, whether it be for your daily routine or for that bit of an extra pamper. With the perfect balance of natural ingredients, our handmade range includes natural soap bars, clay face masks, shower steamers, body wash foamers, lip care, bath salts and foot soaks.


Contact info

4.9

Excellent

TrustScore 5 out of 5

125 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(125)

35 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent products

Excellent products and great customer service. Would highly recommend this company.

21 June 2024
The Wrinkly Elephant logo

Reply from The Wrinkly Elephant

Thank you Alison for taking the time to leave our review. It's always great to hear that you love our products.

Rated 5 out of 5 stars

Lovely handmade soaps and bath…

Lovely handmade soaps and bath salts.Always get my products from here as always amazing quality and great packaging with great service

22 June 2024
The Wrinkly Elephant logo

Reply from The Wrinkly Elephant

Thank you Tracy for your lovely review and for supporting our small business.

Rated 5 out of 5 stars

Ordering is so easy to do

Ordering is so easy to do, delivery is always quick, wonderfully packaged and wow as soon as you go to open the box the smell is stunning. The products are made with so much care, they are not rough to use on your skin and lather up so well. Highly recommend!!

21 June 2024
The Wrinkly Elephant logo

Reply from The Wrinkly Elephant

Thank you Melissa for your wonderful review. I am glad you love our products as much as I love making them

Rated 5 out of 5 stars

Lovely products

Lisa is very helpful when purchasing products if you need advise.
I have bought the shower steamers, soaps, face masks and gift sets. The come beautiful packaged with a thank you note for ordering.
I would definitely recommend shopping with The Wrinkly Elephant 🐘 you won't be disappointed.

10 June 2024
The Wrinkly Elephant logo

Reply from The Wrinkly Elephant

Thank you Sandra for another review. I am so pleased you can access the info you need and are enjoying using the products.

Rated 5 out of 5 stars

good quality products

good quality products
my order was packed with care and delivered promptly the soap is amazing lasts a long time

20 May 2024
The Wrinkly Elephant logo

Reply from The Wrinkly Elephant

Thank you Janet for taking the time to write a review. We do always try to make the unboxing experience pleasurable as well as delivering gorgeous products. I'm so pleased to hear that they last a long time too.

Rated 5 out of 5 stars

Oaty soap

Love, there soap.
There website is easy to use and arrived very quickly.
Certainly use them again and would recommend them.

25 May 2024
The Wrinkly Elephant logo

Reply from The Wrinkly Elephant

Thank you Jackie for your review. It's so good to hear that you find using our website easy as well as loving our soap.

Rated 5 out of 5 stars

Love everything I got 👌🏻 I got some…

Love everything I got 👌🏻 I got some face masks and soap - my bathroom cupboard smells unreal and the soaps are lush to use on my skin which is really sensitive. Delivery also came super quick 🙌

4 May 2024
The Wrinkly Elephant logo

Reply from The Wrinkly Elephant

Thank you Tori for your review. I am so pleased that you are loving the products.

Rated 5 out of 5 stars

I absolutely love all of the products

I absolutely love all of the products. The service and little note of acknowledgement with each order just has the extra bit of special. Highly appreciated and recommended. ✨️✨️✨️✨️✨️

11 May 2024
The Wrinkly Elephant logo

Reply from The Wrinkly Elephant

Thank you Vivienne for your kind comments and support

Rated 5 out of 5 stars

Ordered gifts for friends and lovely…

Ordered gifts for friends and lovely treats for myself. Everything I received is beautifully packed and the products are top quality and smell gorgeous. Brilliant customer service too.
Can't fault any of it 🐘 ☺️

16 April 2024
The Wrinkly Elephant logo

Reply from The Wrinkly Elephant

Thank you Karen for a lovely review and your continued support. I am so pleased you love our products and are sharing with your friends too.

Rated 5 out of 5 stars

Amazing soaps

Amazing soaps! Packaged extremely securely and dispatched quickly. Always had a great service from The Wrinkly Elephant . Everything I have ever purchased has been of high quality. Would highly recommend.

26 April 2024
The Wrinkly Elephant logo

Reply from The Wrinkly Elephant

Thank you. I am so pleased you love our products and have continued to support our small business.

Rated 5 out of 5 stars

Fantastic product

Fantastic product. I have been using the soap for years. Attentive, personal customer service too.

26 April 2024
The Wrinkly Elephant logo

Reply from The Wrinkly Elephant

Thank you Nimmi for your kind review and your continued support. As a small business we really do appreciate it.

Rated 5 out of 5 stars

Lovely soaps with a personal service

The Wrinkly Elephant is the place I go to buy my soap - lovely products and a personal service always a hand written note to say thank you with my orders.

29 April 2024
The Wrinkly Elephant logo

Reply from The Wrinkly Elephant

Thank you for taking the time to write a review and I am so pleased we are your first choice when it's time to buy your soap.

Rated 5 out of 5 stars

A fantastic service

A fantastic service, this is a lovely SME, one that i am happy to support all day long.

2 May 2024
The Wrinkly Elephant logo

Reply from The Wrinkly Elephant

Thank you Paul for the review and for your continued support. As a small business we really do appreciate it.

Rated 5 out of 5 stars

Every time I buy from the Wrinkly…

Every time I buy from the Wrinkly Elephant I know that the item will be amazing, perfectly packaged and of the highest quality. 😄

23 April 2024
The Wrinkly Elephant logo

Reply from The Wrinkly Elephant

Thank you Sarah for a lovely review and your continued support. We really appreciate it.

Rated 5 out of 5 stars

Always quick and professional.

Always quick and professional.
Fantastic soaps.

2 May 2024
The Wrinkly Elephant logo

Reply from The Wrinkly Elephant

Thank you Laura. We do try to get our products despatched as quickly as we can but we also ensure that they are packed with love and care. I am so pleased you love our soaps too.

Rated 5 out of 5 stars

Excellent cream

This foot and body cream just glides on. It is pure luxury

24 April 2024
The Wrinkly Elephant logo

Reply from The Wrinkly Elephant

Thank you for the lovely review of one of our newer products. I am so pleased that you are enjoying using this.

Rated 5 out of 5 stars

Love the Wrinkly Elephant company

Love the Wrinkly Elephant company. They products are amazing. The soaps are really fabulous, they lather up so much I haven’t seen soap like it. The smell really strong and have some lovely fragrances. I purchased the shower steamers which are gorgeous. Highly recommend this company

20 March 2024
Unprompted review
The Wrinkly Elephant logo

Reply from The Wrinkly Elephant

Thank you Collette for a lovely review and I am so pleased you are loving our soaps and find that they later well.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look