Thevapegiant Reviews 

128
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Super service from Vapegiant, as always. Easy to navigate website, with great choice of products. Super quick delivery too. Very pleased - many thanks :)

Rated 5 out of 5 stars

Vape Giant has an easy website to use. Any queries withyourorder, they always get in touch. They send orders out straight away, so delivery is quick. I'm a very satisfied customer. Thanks Vape Gian... See more

Rated 5 out of 5 stars

I place an order for 5 non-nicotine vapes every month, and follow up my order with a whatsapp message to ensure my chosen flavours are available in the no-nicotine option. Vape Giant are always incred... See more

Company replied

Rated 2 out of 5 stars

The flavours are on the web page so I order them and then I always get a phone call to say you don't have them .Then rushed to choose different flavours! So today Sunday I received a very rude call fr... See more

Company details

  1. Vaporizer Store

Written by the company

The Vapegiant is one of the best online shop to purchase Cheap Disposable Vapes in UK, also have vape kits and pen in very affordable rate. Get free delivery order above £30 also same day shipping.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

128 reviews

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Replied to 75% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(128)

39 reviews in the last 12 months

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Rated 4 out of 5 stars

Good customer service

After royal mail delivered my order to the wrong place,i was happy that they sent out a replacement order.
I will be ordering from them again.

26 January 2026
Unprompted review
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Reply from Thevapegiant

Hello,

We appreciate your review and your feedback.

Thank you so much.

Rated 2 out of 5 stars

Delivery great,ordered several of the…

Delivery great,ordered several of the crystal bling 18,000,battery on them are very dodgy one was showing 100% but nothing was coming out plugged it in to charge was showing 57% this has happened on 2 of them upto now.Open another and its not working at all.Also 12,000 crystal bling no way is there that many puffs in them.No point in getting in touch with them as they just say they will send replacement in next order WONT BE NEXT ORDER!!!Most of these shops are running under several different names and are buying from china so dont expect anything less then cheap unusable crap.Ive learnt my lesson just buy from reputable traders like supermarkets.I will be reporting this trader to trading standards.

7 January 2026
Unprompted review
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Reply from Thevapegiant

Hello, we appreciate your feedback. We always try to better our self. Can you please tell us your order number so we can check who dealt with you on your problem.

Rated 5 out of 5 stars

Great service

Great service. Products always arrive on time and customer service is good.

9 December 2025
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Reply from Thevapegiant

Hello,

We appreciate your review and your feedback.

Rated 1 out of 5 stars

Product leaked and malfunctioned after…

Product leaked and malfunctioned after a few days of using. Don’t bother complaining, they only reply if you leave a review. Then when they do reply they claim you used the wrong email and expect you to jump through hoops to get a replacement. AVOID AVOID AVOID. There are much better stores who are cheaper and not passive aggressive like these 🤡

21 November 2025
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Reply from Thevapegiant

Hello,

Thank you for your review and feedback, we truly appreciate it.

Regarding the product you mentioned that is leaking and malfunctioning, please send it back to us so we can inspect it and provide you with a replacement.

In response to your comment about "jump through hoops", we want to clarify that this is a standard procedure followed by most businesses. Companies such as Amazon, eBay, Vinted, and many others have similar policies: if there is an issue with a product, it must be returned so that it can be assessed and a refund or replacement can be issued.

We would also like to mention that in a previous order, you reported a faulty product, and we requested that it be returned as well, but the return was not completed. Additionally, we have not received complaints regarding that previous product, nor have we received complaints about the product mentioned in your current review.

We never intend to create any inconvenience for our customers. We value customer care greatly and are always happy to help, as long as the customer is willing to follow the necessary procedure.

Thank you again for your understanding.

Rated 5 out of 5 stars

Lovely liquids

Order no TVG5098
Order arrived within 3 days. I always use Vape Giant because they have the liquids I like and they are reasonably priced. The Elux Legend range come in numerous flavours, so good range to choose from. Good choice of pk sizes too

5 October 2025
Unprompted review
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Reply from Thevapegiant

Hello,

We appreciate your review and your feedback.

Rated 5 out of 5 stars

Quick delivery

Quick delivery, good products, fairly priced and good deals for loyal customers. Order number TVG5088

4 October 2025
Unprompted review
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Reply from Thevapegiant

Hello,

We appreciate your review and your feedback.

Rated 5 out of 5 stars

Just how it should be done !

Order number VG4943 .Easy order , nice website layout and reasonable prices . Order was dispatched the same day and good communications while it was in transit. I don’t use anyone else

27 August 2025
Unprompted review
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Reply from Thevapegiant

Hello,

We appreciate your review and your feedback.

Thank you for being a loyal customer.

Rated 5 out of 5 stars

Received the Crystal bling 12000 puffs…

Received the Crystal bling 12000 puffs last week and I’m very impressed how quickly they dispatched my items I received them well packaged and they followed instructions to the letter 29

27 June 2025
Unprompted review
Thevapegiant logo

Reply from Thevapegiant

Hello,

We appreciate your review and your feedback.

Thank you so much.

Rated 5 out of 5 stars

The Vapegiant is excellent for both…

The Vapegiant is excellent for both price and customer service. They go out of their way to try and find a product if it’s not in stock and even check to ensure you have ordered the right product.

I defintely recommend ordering from The Vapegiant.

29 June 2025
Unprompted review

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