I've been buying various kinds of tea from The Tea Makers of London for many years, and it's always been high quality, providing lots of interesting options. I've not had to engage with their customer... See more
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Review summary
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Reviews shaping this summary
I would recommend the Tea Makers of London fervently. The teas are to my taste, the customer service earns their 5 stars easily. Thank you for giving me such gustative pleasure every time I drink one... See more
Company replied
Fabulous tea, impeccable service, easy to order...who could ask for more? Truly, some of the finest teas I've ever tasted. I was introduced to their teas at the Montague on the Park hotel in London. T... See more
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Tea Mary Grey. The Tea Makers of London I bought this tea previously for my mum who lives abroad, and it quickly became her favourite. She specifically requested that I order it again, which says... See more
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Company details
About The Tea Makers of London
Written by the company
The Tea Makers of London is an independent London tea company crafting single origin premium loose-leaf tea and teabags, guided by our Sri-Lankan (Ceylon) heritage and years of tea expertise.
From award-winning matcha green tea and best-selling English Breakfast tea to fragrant Supreme Earl Grey, umami Japanese green teas and authentic Taiwanese oolongs, there's a tea for every taste. Each one is chosen for its character, freshness and provenance.
As London tea makers, we source directly from smaller-scale farmers and plantations, share brewing knowledge with our customers and source new teas you won't find anywhere else.
Our teas deliver a truly luxurious and authentic experience with every sip. Discover why tea lovers choose The Tea Makers of London.
Contact info
United Kingdom
- theteamakers.co.uk
4.8
Excellent
554 reviews
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Replied to 75% of negative reviews
Typically replies within 1 week
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A quality product !
Always and without doubt a quality product,a very knowledgeable team and super fast delivery.
Thanks guys !
18 June 2026
Reply from The Tea Makers of London
Hello, Richard
Thank you so much for the kind review!
We truly appreciate your support and are thrilled to hear that you consistently receive quality products and fast delivery from our team.
We look forward to serving you again soon, happy brewing!
Many Thanks,
The Tea Makers of London
Earl grey from the the tea makers is my…
Earl grey from the the tea makers is my absolute favourite and I’ve tried many brands. The taste is superb
From ordering on line to delivery is excellent. Customer service is exceptional
There are a variety of teas of which I’ve tried a few and the quality of the teas are all equally superb
Thoroughly recommend The The Makers of London
17 June 2026
Reply from The Tea Makers of London
Hello, Margaret
Thank you so much for taking the time to leave such a wonderful review!
We are absolutely thrilled to hear that our Supreme Earl Grey has become your favourite, especially given how many brands you've tried. We take great pride in sourcing the finest Ceylon black teas and blending them with blue cornflowers and bergamot to create that distinct, aromatic citrus flavour you love.
It is also fantastic to know that you enjoyed our other tea varieties and that our online ordering, delivery, and customer service exceeded your expectations. Providing an exceptional experience from click to cup is always our top priority.
Thank you for you high recommendation. We look forward to sharing many more superb brews with you in the future!
Many Thanks,
The Tea Makers of London
Delicious teas beautifully packaged and…
Delicious teas beautifully packaged and promptly delivered.
16 June 2026
Reply from The Tea Makers of London
Hello, Victoria
Thank you so much for the wonderful review!
We are thrilled to hear that you enjoyed our teas and were pleased with the packaging and prompt delivery. We appreciate your support and look forward to serving you again soon!
Many Thanks,
The Tea Makers of London
Reply from The Tea Makers of London
Hello, Olive
Thank you so much for the wonderful review! Hearing from a fellow Earl Grey connoisseur that our Supreme Earl Grey is your absolute favourite truly makes our day. We put a lot of love into sourcing the finest Ceylon leaves and balancing those bright bergamot and floral notes, so it's incredibly rewarding to know it hits the mark for you.
Happy brewing!
Many Thanks,
The Tea Makers of London
Absolutely excellent teas.
Absolutely excellent teas.
I drink a lot of tea without milk and these teas are a level above any others that I have tried before.
12 June 2026
Reply from The Tea Makers of London
Hello, CrazyStu
Thank you so much for your very kind review! We are delighted to hear that our teas have stood out to you, especially as someone who enjoys them without milk. We take great pride in sourcing high-quality leaves that deliver a rich, smooth flavour on their own.
Your support means a lot to us, and we look forward to providing you with many more excellent cups of tea!
Many Thanks,
The Tea Makers of London
Reply from The Tea Makers of London
Hello, Agnes
Thank you so much for the wonderful review!
We are thrilled to hear that you enjoyed the great quality of our Ceremonial Grade Matcha and that it arrived safely in its secure packaging. We take great pride in sourcing our Matcha from the historic Ise Bay district and ensuring it reaches you in perfect condition to preserve the vibrant jade colour and silky texture.
We look forward to sharing many more cups of Matcha with you soon!
Many Thanks,
The Tea Makers of London
Reply from The Tea Makers of London
Hello, David
Thank you for taking the time to leave a review! We are glad to hear that the Golden Ball Infuser is working well and your order arrived on time. Providing great value and reliable service is always our goal.
We appreciate your support and hope you continue to enjoy using your infuser!
Many Thanks,
The Tea Makers of London
Tea Mary Grey
Tea Mary Grey. The Tea Makers of London
I bought this tea previously for my mum who lives abroad, and it quickly became her favourite. She specifically requested that I order it again, which says a lot about the quality. The tea has a wonderful flavour and is consistently great quality. Delivery was fast, and everything arrived perfectly. Highly recommended! ⭐⭐⭐⭐⭐
11 June 2026
Reply from The Tea Makers of London
Hello, RR
Thank you so much for taking the time to leave such a wonderful review! We are absolutely thrilled to hear that our Mary Grey tea has become your Mum's favourite. There is no higher praise than a repeat request from a true tea lover.
We take great pride in sourcing our Ceylon black tea and blending it with those refreshing citrus oils and vibrant marigold flowers, so it is fantastic to hear that the quality and delicate flavour consistently hit the mark for her. We are also glad to know that our delivery service was fast and seamless.
Thank you for your highly valued recommendation. We look forward to preparing your next order for your Mum whenever she runs low!
Many Thanks,
The Tea Makers of London
The most comforting experience of love for tea.
The whole ordering process was tailor-made for my needs, easy and smooth. The staff were beautifully professional - from ordering to production!
The tea ....oooh.... delicious and fresh. I will definitely recommend TTMoL to all my friends and relatives!
12 June 2026
Reply from The Tea Makers of London
Hello, Greg
Thank you so much for the wonderful review! We are absolutely thrilled to hear that you had such a smooth, tailor-made experience with our team from start to finish.
We take great pride in our White Peony. Our leaves are hand-picked on early spring mornings in Fujian Province and naturally sun-dried to preserve their fresh, plush qualities and low caffeine content. We are delighted that you enjoyed the unique, honeyed pear and floral notes of the golden peach infusion!
Thank you for recommending us to your friends and relatives. We look forward to sharing more delicious tea moments with you and your loved ones in the future!
Many Thanks,
The Tea Makers of London
Great tea delivered speedily
12 June 2026
Reply from The Tea Makers of London
Hello, Jonathan
Thank you for the fantastic review! We are thrilled to hear that you enjoyed the tea and that it arrived so quickly.
We appreciate your support and look forward to serving you again soon!
Many Thanks,
Maddie
Absolutely fresh and amazing tea.
Absolutely fresh and amazing tea.
Always prompt with delivery.
22 December 2025
Reply from The Tea Makers of London
Hello, H. Tanko
Thank you so much for the kind review! We are thrilled to hear that you enjoyed our fresh tea and that our delivery met your expectations.
Providing high-quality products and prompt service is always our top priority. We truly appreciate your support and look forward to serving you again soon!
Many Thanks,
The Tea Makers of London
It's the best Earl Grey that I've…
It's the best Earl Grey that I've found, and it really sets me up for the day.
11 June 2026
Reply from The Tea Makers of London
Hello, Ruth
Thank you so much for the fantastic review! We are absolutely thrilled to hear that our Supreme Earl Grey has become a favourite part of your morning routine and sets such a positive tone for your day.
We take great pride in our Supreme Earl Grey, from the carefully selected Ceylon black teas to the vibrant blue cornflowers and aromatic bergamot, so knowing it hits the mark for you means the world to us.
Thank you for choosing our tea to start your day. Happy brewing!
Many Thanks,
The Tea Makers of London
Great range of quality teas.
Great range of quality teas.
The tarry lapsang souchong is one of the best available. Recommended.
30 January 2026
Reply from The Tea Makers of London
Hello, Tom
Thank you so much for the wonderful review! We are thrilled to hear that you enjoyed our range and that our Tarry Lapsang Souchong stands out as one of the best you have experienced.
We take great pride in sourcing our Lapsang Souchong from the traditional Wuyi Mountains and smoking it over resinous horsetail pine to achieve that distinct, bold aroma, and light, spicy flavour profile. It is fantastic to know that its unique, smoky character hit the mark for you.
We truly appreciate your recommendation and look forward to welcoming you back for your next brew!
Many Thanks,
The Tea Makers of London
Reply from The Tea Makers of London
Hello,
Thank you so much for the wonderful review!
We are thrilled to hear that you enjoyed the excellent quality and value of our tea, as well as our prompt delivery.
Your recommendation means a lot to us and we look forward to serving you again soon!
Many Thanks,
The Tea Makers of London
Great advice and amazing tea
10 June 2026
Reply from The Tea Makers of London
Hello, Kathleen
Thank you so much for the fantastic review!
We are delighted to hear that our team were able to offer you some great advice and that you loved our tea. Your support means a lot to us, and we look forward to welcoming you back soon!
Many Thanks,
The Tea Makers of London
Very quick turn around from order to…
Very quick turn around from order to delivery and my items are exactly as described. Happy tea drinker! 🫖
8 June 2026
Reply from The Tea Makers of London
Hello, Jo
Thank you so much for the kind words!
We are thrilled to hear that your order arrived quickly and that your items were exactly what you expected. There is nothing better than a perfect cup of tea, and we are delighted to have your day a little brighter.
Thank you for choosing us and happy brewing!
Many Thanks,
The Tea Makers of London
Excellent tea and quick delivery.
8 June 2026
Reply from The Tea Makers of London
Hello, Mr Bramley
Thank you so much for the wonderful review! We are delighted to hear that you enjoyed our tea and were happy with the fast delivery.
We appreciate your support and look forward to serving you again soon!
Many Thanks,
The Tea Makers of London
Reply from The Tea Makers of London
Hello, Ambrose
Thank you so much for the kind words! We are thrilled to hear that you found our service friendly and organised. Providing a great experience for our customers is always our top priority, and your feedback means a lot to our team.
We look forward to serving you again in the future. Happy brewing!
Many Thanks,
The Tea Makers of London
Darjeeling from The Tea makers of London
I always get my Darjeeling from The Tea Makers of London and this time it arrived the following day (just standard delivery). The quality of the tea is excellent.
8 June 2026
Reply from The Tea Makers of London
Hello, Adam
Thank you so much for your wonderful review! We are delighted to hear that your Darjeeling House Blend arrived so quickly with our standard delivery.
Our House Blend is a truly special First Flush Darjeeling, crafted from early spring leaves to bring out those signature floral aromas and delicate muscatel notes. It is fantastic to know that you enjoyed the excellent quality of the tea.
Thank you for your support and we look forward to supplying your next brew soon!
Many Thanks,
The Tea Makers of London
Reply from The Tea Makers of London
Hello, Erika
Thank you so much for the kind review! We are delighted to hear that you had a great experience and that your order arrived quickly. We truly appreciate your business and look forward to welcoming you back again for your next batch soon.
Many Thanks,
The Tea Makers of London
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