Sustainable Tomorrow Reviews 

130
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality and sustainable design of the bamboo toothbrushes, noting that they are built to last and clean very well. People also appreciate the helpful support team that quickly resolves any ordering or technical issues with friendly communication. Some reviewers were not happy with the lack of communication after reaching out for assistance or trying to process product returns. Consumers additionally mentioned difficulties with the brush shape not fitting comfortably or bristles causing discomfort during daily use. A few buyers experienced unexpected malfunctions with the device battery or charging functions shortly after purchase.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the high quality and durable... See more

Quality

Clients share positive opinions on quality, highlighting that products are reliable, durable, and built to... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting helpful and efficient support... See more

Response time

People report ambiguous experiences with response_time, reflecting a high level of disagreement among... See more

Order

Users describe positive interactions with order processes, highlighting that purchasing is easy and shipments... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have had good experiences with this company. The bamboo electric toothbrush I ordered did stop working within the first six months of me buying it, but the company kindly provided me with a replacem... See more

Rated 4 out of 5 stars

Heads were becoming detached by production fault and they replaced them. I only dock them a star because I had to follow up on the initial replacement not been sent

Rated 5 out of 5 stars

Nothing else like it. What an incredible product. If you wish to no longer brush your teeth with plastic, look no farther. This electric toothbrush I've recommend to all my friends and family. My part... See more

Rated 5 out of 5 stars

I've been using Sustainable Tomorrow's electric bamboo toothbrush for about 2 years. I love that it's as natural and environmentally friendly as possible. Because of the natural materials, in rare occ... See more


Company details

  1. Dental Supply Store

Written by the company

Sustainable Tomorrow promote an eco-friendly lifestyle via personal care products such as the Zen Bamboo Electric Toothbrush along with other bamboo products that will complement perfectly your day-to-day as well as on-the-go experience.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

130 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(130)

62 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

No support or ability to return damaged or incorrect goods

Purchased a bamboo electric toothbrush from them and was very pleased with it.

Then I made a 2nd order of additional round head toothbrushes, a bamboo toothbrush holder and a bamboo iPhone holder and natural speaker. The toothbrushes don't fit the bamboo electric toothbrush I purchased from them. In the brush holder my extra brushes fall over and if wet drip everywhere since the holes go through the whole thing and the iphone holder barely holds the phone (afraid it will fall out and the sound it emits of iphone music is screechy and distorted. Sound much better just coming out of the iphone.

There's no place on the website about returns or what to do if you've a problem with their products. There's an email address. Wrote them and have heard nothing back from them.

Unless you're buying an electronic toothbrush that you're sure you want, don't go near this website.

7 November 2024
Unprompted review
Sustainable Tomorrow logo

Reply from Sustainable Tomorrow

Hi Lynne,

Thank you for sharing your experience with us. We’re glad to hear that you were pleased with your initial purchase but are truly sorry to hear that your recent order didn’t meet your expectations.

Regarding the toothbrush heads, they are designed to be compatible with Oral B rotating models, as mentioned in the product’s compatibility section on our website. We apologize if this wasn’t clear enough and understand how disappointing this may be. Additionally, we’d like to address the concerns you had with the bamboo brush holder and iPhone speaker. We will certainly review these products and see if we can improve them to better serve our customers.

We’ll reach out to you directly by email to discuss the best solution and ensure you’re completely satisfied. Thank you for bringing this to our attention, and we appreciate the opportunity to make it right.

Warm regards,
The Sustainable Tomorrow Team

Rated 5 out of 5 stars

Works with you

I've been a long time customer of Sustainable Tomorrow, and this experience further cements my trust in them. I bought a toothbrush about 6 weeks ago that started having charging issues. I reached out to customer support and Adrien made it extremely easy to get a replacement. This is by far the easiest process I've ever had trying to work with a company with getting an issue fixed.

3 November 2024
Unprompted review
Sustainable Tomorrow logo

Reply from Sustainable Tomorrow

Hi Shannon,

Thank you so much for your kind words and for being such a loyal customer! We're thrilled to hear that we could assist you promptly and make the replacement process smooth and hassle-free. Ensuring your satisfaction is our top priority, and it’s feedback like yours that motivates us to keep improving. If you ever need any further assistance, don’t hesitate to reach out. We're here to help!

Warm regards,
The Sustainable Tomorrow Team

Rated 5 out of 5 stars

Best products, incredible service, thanks

I have been using the Sustainable Tomorrow electric toothbrush for a couple of years. It's better quality and the battery lasts much longer than the brands that don't prioritise sustainability. It's a product of the future!
Not only that but their customer service is 10/10. I made a wrong order and they fixed it and gave me a gift within 24hrs.
Thanks Team Future!

17 October 2024
Sustainable Tomorrow logo

Reply from Sustainable Tomorrow

Hi Tim,

Thank you so much for your fantastic review! We’re thrilled to hear that you’ve been enjoying your Sustainable Tomorrow toothbrush and that our customer service team was able to quickly assist you with your order. It’s wonderful to know that our commitment to quality and sustainability resonates with you.

Thank you for being part of our journey towards a more sustainable future. We’re here whenever you need us!

Best regards,
The Sustainable Tomorrow Team

Rated 5 out of 5 stars

New experience

I have started to use the toothbrush since July 2023 when a friend of mine recommended this product. At the beginning, I was a little bit skeptical being an user of the classical Oral B products, a product sold from the Internet, not my cup of tea. But, I tried it when the prices were cheaper (thanks for the coupon) and I must say, it's been quite the game-changer for me. As someone new to the experience of using sonic technology in dental care, I was pleasantly surprised by the results.

First, the cleanliness I've observed on my teeth has been remarkable. I've noticed a significant improvement in plaque removal and oral hygiene since incorporating this toothbrush into my routine.

Not only that, but I've also noticed my teeth looking noticeably whiter, which is an added bonus. Bonus, the longevity of the toothbrush is very good (almost 1 year already) Despite its powerful performance, I've found that it requires few charging, which is incredibly convenient. This not only saves time but also contributes to its sustainability, a feature that I appreciate immensely.Speaking of sustainability, although it wasn't my primary goal when purchasing the toothbrush, I'm impressed by its eco-friendly design and materials.

Overall, I couldn't be happier with my experience with the Sustainable Tomorrow toothbrush. It's effective, convenient, and environmentally friendly – everything I could ask for in a dental care product. Highly recommended for anyone looking to elevate their oral hygiene routine while also being mindful of the planet.

11 July 2023
Unprompted review
Sustainable Tomorrow logo

Reply from Sustainable Tomorrow

Hi Mehdi,

Thank you so much for sharing your experience and taking the time to leave such a detailed review! We’re delighted to hear that our Sustainable Tomorrow toothbrush has made a positive impact on your oral hygiene routine. It’s wonderful to know that the cleanliness, longevity, and sustainability of the toothbrush have exceeded your expectations.

We’re thrilled that you gave us a chance and even more so that it became a game-changer for you. Your feedback on the eco-friendly design and lasting battery life inspires us to continue innovating sustainable solutions for oral care.

Thank you for recommending us, and for being a part of our journey towards a cleaner, greener planet!

Best regards,
The Sustainable Tomorrow Team

Rated 5 out of 5 stars

I really like this product

I really like this product, I feel my teeth very clean after i brush and it’s like having a tooth and gum massage 🤪 I also feel that I won’t be using up the bristles of my brushes as much because it’s clearly more effective and at the same time softer… it’s a win win for me !! In truth I switched to bamboo brushes 15 years ago and the downside is the quality of the bristles that just don’t hold. After a month they were flat… with Sustanable Tomorrow electric tooth brush after a month I’m feeling the bristles are still strong and I’m very relieved. We don’t need to waste more even if it’s an ecological product 🙏✨💪. I’m actually starting to enjoy brushing my teeth because I’m really feeling that I’m deeply cleaning everywhere, cuz we all know, brushing everywhere and effectively is not that easy, their are always places harder to reach and we really have to work it 😂😅And the idea of not throwing out plastic really pleases me a lot… even if the base had to be made of plastic to last. It’s a great step in the right direction 🥰

Thank you for this great product
I feel freshly out of the dentists chair
All the time 🙏🙂

23 February 2024
Unprompted review
Sustainable Tomorrow logo

Reply from Sustainable Tomorrow

Hi Sarah,

Thank you so much for your heartfelt review! 🌟 We're thrilled to hear that our electric toothbrush has been such a positive addition to your oral care routine. It’s wonderful to know that it feels like a "tooth and gum massage" and that the bristles are still going strong after a month. We believe in creating durable, effective products, so we're delighted that you're experiencing both deep cleaning and comfort.

Your commitment to reducing waste and choosing sustainable products truly resonates with our mission. We're proud to be part of your eco-friendly journey and are glad to hear that our brush has helped you avoid frequent plastic replacements. Thank you for being part of this step toward a more sustainable future. 🌍💚

Wishing you many more refreshing brushes!
Warm regards,
The Sustainable Tomorrow Team

Show reviews in all languages. (130 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look