Thesupermade 

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Rated 5 out of 5 stars

Best brand ever, never disappointed however one slight issue I face is clothing sizes especially when it comes to jeans I feel like an M would fit and S and an L would fit an M. But other than that I... See more

Company replied

Rated 5 out of 5 stars

I had been looking for some oversized sweatpants and I couldn’t find them anywhere. I stumbled upon supermade and I was immediately hooked on the variety that they had in their store. I placed an orde... See more

Company replied

Rated 1 out of 5 stars

Do not buy from Supermade! They practice blatant false advertising (bait-and-switch). I ordered a pair of thick, washed denim jeans with a specific leather patch advertised on their site. What I rec... See more

Company replied

Rated 1 out of 5 stars

Absolutely trashy unprofessional store selling garbage Chinese low quality products @ 10x. Reached out to support to get a refund, waited for a week to get an authorization to find out that i gotta s... See more

Company replied

Company details

  1. Clothing Store

Written by the company

At Thesupermade, we take inspiration from rappers and street fashion. Our curated collections for all genders are assembled combining contemporary and classic.


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All reviews

(620)

369 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

My thoughts are neutral overall

My thoughts are neutral overall. Nothing went wrong, but nothing really stood out either. It’s just decent.

30 March 2026
Unprompted review
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Reply from Thesupermade

Hi João Silva,

Thank you so much! We’re really glad to hear that you’re satisfied with the product.

Rated 3 out of 5 stars

When I tried their joggers

When I tried their joggers, I noticed right away how comfortable they were. Not perfect, but definitely above average quality.

31 March 2026
Unprompted review
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Reply from Thesupermade

Hi Ashley Bennett,

Thank you for taking the time to share your positive feedback. We truly appreciate your support and are pleased to know that you’re satisfied with your order.

Rated 3 out of 5 stars

The website experience was smooth

The website experience was smooth, but customer support could respond faster. That part definitely needs improvement.

30 March 2026
Unprompted review
Thesupermade logo

Reply from Thesupermade

Hi Nicole Carter,

We truly appreciate your kind words! Thank you for choosing us and for taking the time to leave a review.

Rated 3 out of 5 stars

When I received my order

When I received my order, everything was fine, just nothing special. The stitching could be better, but it’s still usable.

29 March 2026
Unprompted review
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Reply from Thesupermade

Hi Ryan Mitchell,

Your positive feedback made our day! Thank you for trusting us, and we hope to see you again soon.

Rated 3 out of 5 stars

When I used their website

When I used their website, everything felt smooth and modern. The clothes I got actually matched the photos, which is rare these days. Pretty happy overall.

23 March 2026
Unprompted review
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Reply from Thesupermade

Hi Ryan Mitchell,

Thank you so much for taking the time to share your positive feedback about our items! We are thrilled to hear that you are enjoying your purchase and that it has met your expectations. Your satisfaction is our top priority, and it's incredibly rewarding to know that our products have brought value to your experience.

Have a great day!

Rated 3 out of 5 stars

Pretty smooth experience from start to…

Pretty smooth experience from start to finish. Just wish customer support responded a bit faster.

17 March 2026
Unprompted review
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Reply from Thesupermade

Hi Daniel Ruiz,

Thank you so much! We’re really glad to hear that you’re satisfied with the product. Please don't hesitate to reach out if you need any assistance in the future.

Rated 3 out of 5 stars

The website feels modern and easy to…

The website feels modern and easy to use. Delivery was a bit slow, but the product itself was good.

15 March 2026
Unprompted review
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Reply from Thesupermade

Hi Aaron Whitfield,

Thank you so much for taking the time to share your positive feedback about our items! We are thrilled to hear that you are enjoying your purchase and that it has met your expectations. Your satisfaction is our top priority, and it's incredibly rewarding to know that our products have brought value to your experience.

Have a great day!

Rated 3 out of 5 stars

When I used the product

When I used the product, it quickly became one of my favorites. Comfortable and easy to style.

16 March 2026
Unprompted review
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Reply from Thesupermade

Hi Nathan Brooks,

Thanks so much for your positive review! We're delighted that you have a wonderful experience. Please don't hesitate to reach out if you need any assistance in the future.

Rated 3 out of 5 stars

I didn’t expect much

I didn’t expect much, but the quality turned out great. The hoodie feels durable and comfortable for daily wear.

15 March 2026
Unprompted review
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Reply from Thesupermade

Hi Anna Müller,

Thank you for taking the time to share your positive feedback. We truly appreciate your support and are pleased to know that you’re satisfied with your order.

Rated 3 out of 5 stars

Thesupermade delivered a great…

Thesupermade delivered a great experience for me. The style is modern, and the clothing feels like it was made with attention to detail.

16 March 2026
Unprompted review
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Reply from Thesupermade

Hi Daniel Ruiz,

Thanks so much for your positive review! We're delighted that you have a wonderful experience. Please don't hesitate to reach out if you need any assistance in the future.

Rated 3 out of 5 stars

When I used the product

When I used the product, it felt comfortable but not very durable. It’s fine for casual wear, just not something I’d rely on long-term.

14 March 2026
Unprompted review
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Reply from Thesupermade

Hi Felix Schneider,

We truly appreciate your kind words! Thank you for choosing us and for taking the time to leave a review.

Rated 3 out of 5 stars

The clothing looks stylish

The clothing looks stylish, but the quality feels inconsistent. One item was good, while another felt slightly cheap. Mixed experience for me.

12 March 2026
Unprompted review
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Reply from Thesupermade

Hi Kevin Parker,

Thank you so much for taking the time to share your positive feedback about our items! We are thrilled to hear that you are enjoying your purchase and that it has met your expectations. Your satisfaction is our top priority, and it's incredibly rewarding to know that our products have brought value to your experience.

Have a great day!

Rated 3 out of 5 stars

My experience was okay

My experience was okay. Delivery took longer than expected, and the material wasn’t as thick as I imagined. Not terrible, but not great either.

13 March 2026
Unprompted review
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Reply from Thesupermade

Hi Helena Verstraeten,

Your positive feedback made our day! Thank you for trusting us, and we hope to see you again soon.

Rated 1 out of 5 stars

Wrong branding

I ordered a knitted jumper. Instead of ‘SUPERMADE’ on the front, it said ‘BORFEND’. The branding of the Indian manufacturing company they use to dropship their clothes. Terrible brand

29 March 2026
Unprompted review
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Reply from Thesupermade

Hi Jonjo MM,

We sincerely apologize for any inconvenience we may have caused. To help us resolve your case and since we can't provide your order details here in public for security reasons, kindly provide your order details (email and order number) through any of the following methods:

Email: info@thesupermade.org
WhatsApp: +1 216 673 5505
Call: +1 833 959 4029

I appreciate your cooperation!

Rated 5 out of 5 stars

Top quality products

Top quality products, and if you have anyone problem with your order the client support its fast and effective. Defenitly one to save for later!

21 March 2026
Unprompted review
Thesupermade logo

Reply from Thesupermade

Hi tomas santos,

We truly appreciate your kind words! Thank you for choosing us and for taking the time to leave a review. Please don't hesitate to reach out if you need any assistance in the future.

Rated 1 out of 5 stars

Horrible

Horrible! How does this store still exist with the worst quality and poor customer service? Stay away. And forget about trying to return. They will not honor it.
What's worse - they hire many staff to remove bad reviews on various review platforms (that's why their rating is always pending). Typical of a scam retailer.

10 February 2026
Unprompted review
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Reply from Thesupermade

Hi Janice Wo,

We sincerely apologize for any inconvenience we may have caused. To help us resolve your case and since we can't provide your order details here in public for security reasons, kindly provide your order details (email and order number) through any of the following methods:

Email: reviews@thesupermade.com
WhatsApp: +1 216 673 5505
Call: +1 833 959 4029

I appreciate your cooperation!

Rated 1 out of 5 stars

How long does it take for your clothes…

How long does it take for your clothes to come?

15 March 2026
Unprompted review
Thesupermade logo

Reply from Thesupermade

Hi Da Ape,

We sincerely apologize for any inconvenience we may have caused. Shipping time usually takes 5-10 business days, depending on the customer's location. To help us resolve your case and since we can't provide your order details here in public for security reasons, kindly provide your order details (email and order number) through any of the following methods:

Email: reviews@thesupermade.com
WhatsApp: +1 216 673 5505
Call: +1 833 959 4029

I appreciate your cooperation!

Rated 5 out of 5 stars

The greatest thing

The greatest thing, The best place to buy clothes, With an incredible quality of clothing & I love the design and the style, SUPERMADE is the best choice 🫶🏾

8 March 2026
Unprompted review
Thesupermade logo

Reply from Thesupermade

Hi Abdoulaye Badji,

Thank you so much for your wonderful review! It's gratifying to know that our products have met your expectations. We take great pride in crafting items that not only meet but also exceed our customers' needs and desires.

Have a great day!

Rated 5 out of 5 stars

They quality is supermade lol 🔥🔥🔥🔥…

They quality is supermade lol 🔥🔥🔥🔥 getting ready to my next order

6 March 2026
Unprompted review
Thesupermade logo

Reply from Thesupermade

Hi Etheard Valcin,

Thank you so much for taking the time to leave such a positive review! We're absolutely thrilled to hear that you're enjoying our items. Your kind words truly mean a lot to us and serve as a motivating force in continuing to deliver the best products.

Have a great day!

Rated 1 out of 5 stars

My package was stolen and they did not…

My package was stolen and they did not have a system in place to refund me for my situation. I was out of $200 and they just said “sorry that happened”.

5 July 2025
Unprompted review
Thesupermade logo

Reply from Thesupermade

We’re truly sorry to hear about your experience. We completely understand how frustrating and upsetting it must be to have a package go missing after delivery.

According to the shipping information, the package was successfully delivered to the address provided. However, we understand that situations like theft can unfortunately occur after delivery.

That said, we’d still like to assist you as much as possible. We recommend checking with neighbors or your local delivery office, and if possible, reviewing any available security footage.

Please feel free to contact us directly at [reviews@thesupermade.com] with your order details — we’ll do our best to further look into this for you and see how we can help.

Thank you for your understanding.

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